Poor communication with tenants. Rude without cause. Do not like to fix anything and do not like to…read moregive receipts for rent payments unless you ask.

Unfortunately, I have to say Landlords and Renters be cautious! This company runs in a disorganized…read moreand inefficient manner and we had to ask for receipts for our rent payment multiple times. Multiple things wrong with the property before we moved in that were never fixed. We fixed and repaired things ourselves. They only have one repair man for all their properties and He always seems run ragged, but he tries. We were told out of the blue by the owner of Pine Valley that the landlord did not want to renew our lease. Upon further inquiry we found out this was a falsehood and the landlords liked us but Pine Valley had someone else they wanted in the property instead. If the Landlord gives them free reign then of course they can decide to not renew a lease if they want. But it was very hard on us to move from the place we had invested so much into. The biggest thing was the shifty talk and how they were not direct with us about why we had to move. And the lady that runs the front and the phone is one of the rudest people I have met. She always acted like we were bugging her if we even said a friendly "hello". When we asked her if there was a reason for not renewing the lease she just said " I cannot give you that information, you have to move out, and that is final!" Mike seems friendly, but unfortunately he did a lot of side talking and was also not direct with us. Seemed very overwhelmed and rushed all the time. Overall, Pine Valley cost us thousands of dollars in moving expenses and much stress and anxiety. They are one of the only companies in the area, so I suppose they can do business how they like and not have competition to challenge them with better service. If you are a landlord, please watch how they treat your tenants and watch the receipts for repairs carefully.