If you run a happy hour until 2pm, honor it. The excuse of…read more'the computer won't ring it up if it's too close to 2pm' is RIDICULOUS. The woman at the counter should be proactive and helpful, and know how the promotions work. It was being rung up, and she told me it probably wouldn't work, at 1:58. No shortage of better places elsewhere in Missoula.

Regular service and counter people are fine. Management is dumb…read more So I went here despite my misgivings, I think it's disgusting when dispensaries try to market towards children with things like cookies and dogs, it really is unconscionable. But, I heard their stuff was rigorously tested and of the highest quality. So a while back I bought some carts and their top-of-the-line AVD Alpha fully encased pen battery. I LOVED it. It worked great...until it didn't. I went back to get an exchange, no problems. A number of weeks later the replacement pen dies, too. Damn it! Was I doing something wrong? I went through ALL of the company's materials and SPECIAL ORDERED the most optimal hardware for charging the pen. I practically gave it it's own Malibu Stacie beach house. It was a dream setup. I really loved this pen and I wanted it to love me back. The full enclosure design, putting zero pressure on the often stressed part where the cart screws in, and the "pull only" feature, ensuring zero accidental button presses, it's all genius. I loved this pen. I really wanted it to be my new normal. Oh well, I figure, it happens, I'll just go get an exchange again. This last time was just a few months ago. The "manager" (read: stuck up, stoned moron) made me feel like an as*hole, offered no refund or replacement, didn't take my info, but assured me that "he would contact me as soon as they got more in." I looked around and didn't see any on the shelf. So apparently they dumped this product, as I, clearly, was not the only one who had issues with it. This fact seemed especially ironic as pretty much every time I walk into Cookies I have to hear a five minute speech about how they're stuff is "just so much better and more tested than everyone else's', blah blah blah..." Do yourself a favor and go somewhere that puts the effort into their PRODUCT, not their asinine marketing.

Kyle and Jason were incredibly helpful with picking out the right product for me. Shop is super…read morenice and clean. Great presentation! Kyle was amazing with his knowledge on there inventory. A must stop when you're in town!

FIVE Star Customer Service. Staff is so friendly and knowledgeable. Feels like a second family,…read moreplace is so clean, organized, relaxing and comfortable. Meditation room is a game changer, owners are so polite and friendly, will not finder a more caring, professional and high quality place in town.

Best dispensary in town! They have always gone out of their way to have the best products &…read morecustomer service in the industry. They go above and beyond to help their patients and loyal customers. They delivered my medication when I was unable to leave my house at no charge. They have an awesome reward program and daily discounts. Their products are much cheaper than most other dispensaries in town while still being high quality. Look no further you have found one of the hidden treasures of Missoula! PS-thanks for making sure to enforce the wearing of masks. I have a compromised immune system and I appreciate the concern for my health.

I really WANT to like this shop. They have good product and prices, and some of the staff are…read morefriendly. HOWEVER. I think I'm done giving them chances. I am very hard of hearing in one ear, and this shop is ALWAYS blasting music so loud. Between the echoing voices, loud music, and face masks, I truly don't understand how anyone can have a conversation/ask their budtender questions. Just this afternoon when I politely asked my budtender if he would turn down the music because I am hard of hearing, he literally rolled his eyes, scoffed, and went and turned it down maybe 2 decibels. You are a shop selling alternative medicine, people with all sorts of handicaps and ailments come to your store, that's not how you treat someone with a reasonable easy request. This is also the one and only shop I have had this issue with. Really hope the manager reads these reviews and will fix that. Most of the time I can barely hear them calling the next person up from the lobby.