**BEWARE** This is a place you should not trust with ANYTHING My parents did their taxes with this organization and needed a copy of their taxes from a previous year. When they reached out, they were told they had to pay a fee of $50, keep in mind they paid $700+ to do their taxes. My dad, went to Jackson Hewitt and got previous years taxes for FREE. Then my dad went to the IRS to inquire about the process, and was given the documents for FREE as well. When he called the office back asking why they imposed a $50 fee (when the IRS says they can not charge a fee for this). The lady on the phone explained to my dad that her boss GUS makes the rules and she was just following orders. Then the lady on the phone had the nerve to lie to my dad and tell him "sir, the IRS will also charge you". Right after my dad left the office with his FREE documents, and when he called her out, she didn't have any response. No surprise this place has such horrible reviews with GUS taking advantage of people left and right. HORRIBLE CUSTOMER SERVICE. Over charges for their services and still tries to take advantage of people and worst of all, creating and telling lies to still take advantage of people and their hard earned money. Now I will personally be following up with the IRS and BBB to question this organization and their practices. read more