The two young ladies did a great job in deep cleaning our home. They didn't have to be told what to do, except during the intro moment. Got rid of stains in our bathtub, jacuzzi and sinks. The stainless steel fridge and microwave were sparkling clean again. read more

Beware! Kayla's crew damaged items in our home while cleaning, and Kayla would not accept responsibility for the damaged items. Her employee scraped the kitchen cabinets above our stove with a scraping implement that removed the finish, and they also poured or squirted some sort of liquid in our sink that stained the metal. Kayla's "solution" to damaging our cabinets was to send to our home the father of one of her employees, who is some sort of handyman but does not know how to finish cabinets. He said that there was no way he could repair the damage properly and match the color of our custom cabinets. Instead, we ended up having to hire a cabinet company to sand and refinish our cabinets, and when we tried to discuss with Kayla that her company was responsible for covering the cost of the cabinet repair, she refused. She actually told me that we could afford to pay for the repair, and she couldn't, so we should be the ones to pay. She also said that I should sue her employee to try to recoup our cost. Then she hung up on me. We also haven't been able to remove the stain from our sink and are just hoping it will fade over time. In addition, she bills by the hour, and her crew did not stick to the list of cleaning priorities that I provided. They instead did unnecessary and unrequested things first, such as organize our 10-year-old son's desk, rather than prioritizing cleaning the floors first as requested. This resulted in the cleaning taking more time than we agreed to pay for, and we were billed for the extra time. read more

Simple Clean - Kayla's employee scraped the finish off of our cabinets with a scraping implement. Kayla refused to accept responsibility. - Home Cleaning Near Me

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My house has never looked better. Kayla and crew were very professional, and were highly respectful in my home. I appreciate their attention to detail, and the hard work they put into cleaning. I signed up for a bi weekly schedule and looking forward to their next visit. Price is right and the quality of work is fantastic. Highly recommended. read more

Kayla and her crew are amazing! They are reliable and well priced. They take great care with your home and always leave it sparkling clean. They also avoid the use of harsh chemicals, which is especially good for households with dogs and children. Kayla is super easy to communicate with. We feel fortunate to have found her. I highly recommend simple clean!! read more

I used Kayla to clean my house for over a year. While she did an acceptable job cleaning I had a couple expensive items broken & things were never put back where they belonged. At times she would miss things so I would point it out the next time she came. After working for me for a year I shouldn't have to continually point things out. She was making $25 hourly but used my cleaning supplies & equipment. If she did anything extra I always gave her additional compensation. Initially when I hired Kayla she was working for Zia Cleaning but without my knowledge or permission she cancelled my service with the company without telling me & continued to accept full payment plus a tip for several months until she let it slip she had cancelled. She is not a very honest person & for someone 36 or 37 years old she is extremely immature. I fired Kayla because the one & only time I had her pet sit at my house (May 2019) she drank an entire bottle of alcohol, had someone over to spend the night, didn't clean what I'd asked her to & broke a handmade pottery item in my bathroom that I can't replace. When I confronted her she made excuses, said I "misunderstood" & had given her permission to have someone spend the night. She texted my husband AFTER the fact to tell him about the alcohol when she'd been texting me the entire time I was gone so she could have & SHOULD have asked in advance if it was okay to drink my alcohol. My husband was part of the conversation with her the night before we left & neither one of us would have EVER agreed to letting someone we don't know stay at our new home. If you use Kayla to clean put away any items you don't want broken & absolutely DO NOT use her to pet sit. You will be sorry!! read more