Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Fantastic experience with NT Hardwood Floors! Arianit was responsive when I requested a quote to…read moreremove the carpet in our house and refinish the floors underneath. He sent us an invoice very soon after he visited our home. His pricing was very reasonable and he was flexible with timing and payment. We made arrangements for his team to start on our floors the day we left for a weeklong family vacation, which was so convenient. We had been on the road for just a few hours when he texted me with some very troubling photos of what he found underneath the carpet. I was horrified and dreading the discussion of next steps, but Arianit clearly explained our options and the prices for each option. We ultimately chose to repair/replace the damaged wood and the added cost was very reasonable. Throughout the process, Arianit sent us photos of the progress his team was making and kept us updated as the timeline changed with the added repairs. I could tell even before we got home to see the floors in person that we had made the right choice. When we did get home, I was not disappointed at all. Our floors are beautiful and I can't stop looking at them, even five days later. If/when we need to do anything with the rest of the floors in our home, we will be reaching out to NT Hardwood Floors again.

These two guys were great and did an amazing job just as promised. Would most definitely use…read moreagain!

Not too bad of a guy. Did a great job installing my garbage disposal. And replacing my locksread more

Benjamin does beautiful work. He did my kitchen and bathroom. I don't think there is anything he…read morecan't do...Laura

Love this store, its materials, and the owner :) Just purchased a new laminate by Mannington. The…read morefloor is Beautiful. Rob did an excellent job in helping us pick out the flooring and his expertise and advice were incredibly helpful. The flooring came quickly and the installer was Amazing! I love this new floor! We replaced it in our living room, dining room, and hallway I would Definitely recommend Rob and team for all your flooring needs!!

Very good people there all very helpful and generous. I was just looking at some vinyl plank and…read morethey hooked me up with a great deal better than anyone around. If you want good flooring at the best price this is the place to go.

All of the staff were a pleasure to work with. The designers, the flooring crew and Dan the owner…read moretook the time to come measure and give his professional input for the job. They worked with our hectic schedule so we were not inconvenienced during installation, and we couldn't be happier with the flooring job they did. We are now using them again for another project. Highly recommended and will continue to do business with them.

This business I very over priced and there sales lady was very evasive and not forthcoming with…read morepricing. I felt like I was buying a car with the run around on pricing I received! She was dismissive and did not pay attention to details well! If you are looking for a fair price or even up front pricing DO NOT SHOP HERE!!

Scott and his crew installed 2 egress windows in our basement. This was a huge project and…read moreinvestment for us in our older home that we have been wanting to complete for a couple years now. The crew showed up on time all 4 days of the job and worked very long hours to get the job done on time. Scott was very receptive and available for questions and concerns we had during the project. When landscape issues came up due to the depth of digging for the windows, Scott went out of his way to work with his subcontractor doing the excavation and us to come up with a solution within our budget, that was also completed during the project. The end result is exactly what we asked for, and I feel confident that my kids can safely sleep in basement bedroom now that they have easy exits in case of a fire. We will definitely use S&D in the future.

Couldn't be happier with what S&D did at my home. Scott was awesome in helping me find/address a…read morebunch of little issues that would of taken me hours to fix, and he did it in minutes! It was refreshing to have a contractor that I could leave in my home even when I wasn't there and not have to worry. Very professional, but also easy to talk to. If I could give 10 stars, I would!