1. Simple Tax Solutions

    1. Simple Tax Solutions

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    San Diego, CA

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    Simple Tax Solutions

    5.0 (1 review)
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    Audit and conflict resolution support

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    6 months ago

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    Gabriel A.

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    SOS Tax

    SOS Tax

    (4 reviews)

    I've gone here for the past few years and have always had excellent service and assistance. This…read moreyear all the receptionists and tax associates are new and have no idea how to do their job; if you hand them more than one W2. Not only are they ignorant, they are snide and condescending when you ask for clarification. I came this year like all the others and I usually pay around $120. This year, because the tax associates on the first floor didn't know how to handle more than 1 tax document, they sent me upstairs with their manager. Because their manager, Martha, had to do my taxes on their behalf due to their ignorance, they charged me $385. A few days later I get a voicemail saying that I need to come back because they were unable to submit it electronically. I have called several times to ensure an appropriate time to meet with Martha, (since no one else could do it) but the rude receptionist would not allow me to speak with her and kept going back and fourth trying to argue something she had no idea about. When I explained that it was MARTHA that called ME, and I was only returning her call, her tone shifted and she said she'd transfer me to her. After being on hold more than 15 minutes, I hung up, called back and asked if I can leave a message. The receptionist said NO and then placed me on hold again for another 10 minutes. She then answered and said I should "try again" in 15 minutes. I asked her if instead of going back and fourth HOPING to catch Martha available, if she can just have Martha call me back when she's free? The receptionist said "No." HORRIBLE CUSTOMER SERVICE and incredibly uneducated staff. I might as well have gone to turbo tax haha. Oh well, next time.

    This is hands down the best place to do your taxes. We've been coming here for the last couple of…read moreyears and they always do such a great job. They go above and beyond to do a great job! This last time we went not only did we get a very knowledgeable tax specialist but he gave us some great tax advice and he even had a masters degree in taxation. Definitely not your average H&R Block. Plus they are so much cheaper then those other places! We will continue to come here.

    Willis Tax and Notary Service

    Willis Tax and Notary Service

    (11 reviews)

    From start to finish, Monique was responsive, knowledgeable, and always willing to answer my…read morequestions. She clearly knows what she is doing and made the entire process easy to navigate. She helped me resolve some back taxes in a timely manner, and everything was prepared and submitted promptly. Her pricing was fair, especially compared to other companies offering similar services. Monique has definitely earned a loyal customer, and I will be returning to her for future tax needs, including tax season.

    This was the second year Monique prepared our taxes, and we couldn't be happier with the…read moreexperience. The first year we actually switched tax advisors midway through the process because it had become confusing and frustrating, and finding Monique truly turned things around for us. Starting with her from the beginning this year made the entire process a breeze. Her website is very organized and intuitive, which made uploading and providing all the required documents simple and efficient. She communicates clearly, is readily available to answer questions, and takes the time to explain the process so you always know what's going on. What really stands out is the value she provides--not just in completing the return, but in making the entire experience smooth, transparent, and stress-free. You feel confident that everything is being handled carefully and correctly. Overall, it has been a great experience working with her. We're very happy to have found such a reliable and professional tax service, and we would absolutely recommend Monique to anyone looking for knowledgeable, responsive, and trustworthy tax support.

    Simple Tax Solutions - taxservices - Updated September 2026

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