Everything! Start to finish! Great communication, speedy turn time with ideas on graphics!…read more Customer service was over the top!!

From the owner: Full-color custom apparel & promotional products in about a week!…read more We provide a wide array of custom-printed products to schools, teams, and businesses of all sizes. Call or stop by today for more info!

Here it is a long over due review. I have used Nova Idea since I first opened my company about 2…read moreyears ago. Every major project I required from uniform to company vehicle logo I have gone through them and I do not see myself changing companies. Not only don't they work hard, but they always try their out most to provide top quality service. I do not look for alternative because whatever they are asking for I know I will receive the quality. Nova Idea team thank you so much and I cannot wait to see the outcome of the project we are working on now. . Best Regards, Marcos V. Novais De Camargo Owner. Camargo Chauffeur Service, LLC.

I reached out to Nova Idea on a Sunday and they replied back to me first thing Monday morning. We…read moreneeded some T-shirt's made up for our hockey team in less than a week and Eduardo took care of us right away. Eduardo made recommendations for the type of shirt for our project and how to lay out the graphics and text. I picked up the shirts a few days later and couldn't be happier with the process from start to finish. The kids on the team loved the shirts as well. Will definitely work with Nova Idea in the future.

These folks are the best. So great to work with, friendly, and amazing quality. I work with a bunch…read moreof different brands and have reached out for any of our needs (large and small) and they always deliver the best products and there to help with any advice needed. Huge gratitude to Chris and the EP team!

Avoid this Printhouse at all costs! I had an order of 200 units and roughly half of the order was…read moreunusable. Took it up with claims and they did not want to remedy the situation. 40/40 of the white tees I ordered arrived with the wrong color printed on them. Emulsion took responsibility and said it was there lack of attention to detail that caused the error, they reprinted and did the right thing. It only goes down from here. The lack of attention to detail and carelessness continued when I opened the box of hoodies. The embroidery on the front center was left of center and inconsistent through out the 40 units And I was able to use 5/40. 12/40 were the complete wrong color hoodie, and emulsion blames the distributor ( but how do you not make your customer more aware of this besides in the fine print ?) another 8 or so all had the threads pulling on them on the embroidery. 4 or so had blue die sneered on them that I was unable to remove with standard cleaning products. Chris from emulsion claims office declared that only 8 of the hoodies had issues and would reprint them. Now I'm left with more than 20 hoodies that I can't sell and scammed out of $600 (roughly). Additionally 30/80 crew necks I ordered are misprints and don't have full coverage from the screen printing. haven't heard back from them on this but assuming they'll take no blame once again. Chris is miserable to work with and actually said he didn't know why I was so upset. Maybe because my $4,600 order arrived in the worst condition out of any print shop I've worked with? The day that Alex guaranteed my items would be ready for pickup I had an email at 1pm from a production employee asking me to resend my files of the artwork (even though I had over a month ago and they were approved) safe to say my items weren't ready that day. Don't trust their guarantees on when your items will be ready for pickup or when they will return calls or emails. Scammy and sleezy team and company who takes no pride in their work!

I got in touch with Boston printing house (the attendant is called Mo) for a poster printing job. I…read moresent an initial file which I had to make changes to later. Mo was patient and flexible enough to accommodate the new changes. I finally submitted the file well after 10pm and they still delivered on time. The poster looked very premium. Im a very satisfied customer. Their prices are standard and you get value for your money. I highly recommend Boston print house for any printing job. Excellent customer service. Thank me later. They also render delivery services within Boston, Somerville and Cambridge area.

I called Boston Print House with an inquiry about vinyl cut graphics and was greeted by Mo, who was…read morekind and helpful during our phone conversation. He provided me with their email to send a sample graphic and even gave me a number so we could text. Unfortunately, Mo 100% ghosted me after I asked a question about pricing. I still have no clue why he didn't have the courtesy to follow up, even to say that they couldn't help.