Fantastic! Superb service in a very clean and cozy…read moreatmosphere. Ashley is engaged, meticulous and very skilled. Also very friendly! This is the best salon I've ever been to in many, many years and many, many locations.

Ashley was super kind and my nails were great. Been here for 3 years and never gotten nails done in…read moreIthaca. Would recommend for students :)

Very nice service! Lovely staff, Michele is very sweet and always does a great jobread more

My daughter Just came home with the WORST acrylic removal job I have EVER seen. Do NOT go to this…read moreplace!!!! She asked for the acrylic to be removed and it is still on her nails and lumpy!

I walked into this nail salon with hope in my heart, acrylics off my fingers, and a simple dream:…read moreremove the old nails, get a nice manicure, leave with my natural nails looking like they hadn't survived a tornado. Sadly... the tornado won. The acrylic removal began normally enough, until the technician started drilling my pinky nail with the enthusiasm of someone trying to dig for buried treasure. The drill got so hot I'm pretty sure I saw my ancestors. I very politely said, "Ow, that hurt." She very politely said, "I'll be gentler." And then she proceeded to drill like she was trying to start a campfire. Next came the shaping. I showed her a picture of what I wanted--simple, (trust see pics) cute, achievable. Twice she filed my nails, twice she asked, "Is this it?" and twice the answer was a solid, heartfelt, absolutely not. I explained it. I even used hand gestures. She looked at me with the calm serenity of someone who had chosen violence and ignoring instructions. But nothing prepared me for the manicure. Or should I say... "manicure." There was no warm bowl of sudsy water. No gentle soak. No heavenly lotion. No cuticle oil. Not even the traditional "let me pretend to massage your hands for five seconds." Instead, she did a quick file, a quick snip, and then asked--completely sincerely-- "Do you want a neck massage?" A neck massage. During a manicure. Ma'am, my hands were going through a crisis. The entire experience cost me $35, which feels appropriate only if the service included a surprise psychological plot twist--and in that case, wow, they delivered. In conclusion, the staff was friendly, but the service was like a comedy sketch no one warned me about. I left with confused nails, confused feelings, and a confused neck that did not, in fact, get a massage. I hope this review helps someone. And I hope someday my pinky nail forgives me.

Bright side of this visit, they take walkins and it was zero wait…read moreThe people working are friendly but not talkative. My entire manicure was basically silent I asked for a pink/white ombré dip manicure It was the worst manicure I've had The application looked correct but once finished it's mostly white with no pink I was not asked to check it, nor asked about shape I expect to wash my hands after filing etc. instead the cuticle oil and lotion were applied and rubbed in making my skin feel gritty There was dipping powered or activator dried to my skin all around my fingers. Prices are typical but based on result I would not go back

**Late Review** I got my hair done this past December with…read moreKaitlyn. She seemed nice but after I left the salon I was left wondering why she did such a poor job on me, I've seen photos of her work and of the wonderful colors she has done as being the color specialist of the shop. Since December, I've still been a bit disturbed as to why she let me leave the salon with hair that I disliked more than when I came (I actually wish I had my normal hair back, as it was much better before I sat down with her) I had red hair dye all over my forehead.. my ears.. the back of my neck.. my cheeks. I sat in my car and cried like a little girl because why would you do that.... I wished I didn't go in there and just kept my hair how it was. The color itself was not at all what I had wanted, after showing photos, etc. I understand not getting the EXACT shade of course, but this was just incomparable.. after asking how I'd like it styled and saying I would like just a regular blowout, I was disappointed with how she managed to do it.. I've seen blowouts on her portfolio.. I even do my own blowouts.. she could've handed me the styling tools and I could have done it myself if she didn't plan on doing a good job on me.. she left my hair super frizzy, and nowhere near a blowout at all. It was the day before Christmas, even after getting such disappointing service, I still tipped a lot. The only reason I chose this shop is because Tara's family is neighbors with my mother and I wanted to go to a familiar business. I wish the experience could've been better. In the photo, it is my hair just the day before seeing Kaitlyn, and then immediately after. It looks horrible. I only post this review now, because I think about this every day and wonder why she did such a poor job on me ? I am not a resident of the area anymore i live in NC for military and easily could've just waited to go back home after the holidays to get my hair how I wanted it. Her portfolio all had great styles.. that's the only reason I booked with her. But not on me unfortunately.

I hate getting my hair done - I don't know why but it always makes me so nervous and I usually end…read moreup hating the result. I booked a haircut and perm with Jessica and she did an amazing job. She was really nice even though I chatted her ear off (I talk a lot when I'm nervous) and the salon overall was really nice too. It was a nice, calm experienced compared to larger salons with 10 hair dryers going at once or places with kids running around everywhere. The prices were also very reasonable. I'll definitely go back.

Just had my first manicure with Nancy but it won't be my last! She did a great job! I loved her…read morevibe and her space

From the owner: Top quality and long lasting gel manicures, Aprés gelx extensions, structure gel manicures, dazzle…read moredry manicures and nail art using only the best professional products on the market. Cozy and welcoming environment with individualized care for each and every appointment.

Wife's favorite. Great service. She's always in a great mood after has her nails done. As her…read morehusband of 50 years. It makes me happy to see her happy. I always love the way and colors she picks.

Mia did an amazing job on my nails. She was professional and courteous and made my experience…read moredelightful!! I would highly recommend her for your next nail appointment.

My maid of honor and I got manicures here a couple of days before my wedding and we had a great…read moretime! Joann and the other nail technician (I feel terrible for forgetting her name, but that whole weekend is a blur!) were so pleasant and we just had a really nice time chatting. The salon is clean and welcoming and even though we didn't get anything but the manicures, they had a whole range of nail/spa services. The prices were very affordable.

I loved this place! They did such a great job on my manicure! I'm highly considering coming back to…read moretry a facial after I've found out they had those as well! It's one of the cleanest salons for nails I've seen and the ladies were so friendly. I will definitely be back!

Incredible experience! I went for a buccal facial/massage and Holly has magic hands. She is one of…read morethe only massage therapists in the area that offers this intraoral technique, if you have TMJ issues or want a nonsurgical facelift- it's well worth it. My face is glowing and snatched!! The environment is so calming, one of the most relaxing and aesthetic spa rooms I've ever stepped foot in. Don't even get me started on the ice wand treatment at the end... I'm in love with the results and my face feels so relaxed.

I had the best experience here! The environment of the space is so calming. The decor is beautiful-…read morebright couches, beautiful music playing. I was here for a makeup application, hair and gel manicure for a wedding I was attending. I was so on the fence about getting all of this professionally done but I am so happy I did. Madi did an incredible job matching the foundation with my skin tone and making me feel naturally beautiful. As a pale chic it is often that makeup artists instant reaction is to make me bronze. I appreciated that Madi did not do this! I truly have never felt so beautiful and confident in my whole life!

So happy to finally find a nail salon where every single time I leave happy about my nails. Always…read morea relaxing fun time with Selly! Love you girl

I always love my nails when I leave Downtown Nails, and I highly recommend the mani/pedi combo!…read moreThey also offer the new dip colors which I absolutely love! Wanda and Tina are great and make you feel comfortable with great conversation and laughs I wouldn't dream of going anywhere else to get my nails done!

Love this place and I'm so glad they are local! I've been getting anti aging treatments for many…read moreyears. The professional and personal service here is the best. Highly recommend Suzanne and her team. I've gone twice now and I will be back again!

My sister found this location while she was in Vet school at Cornell. We have now been going to…read moreSuzanne for years, even my mom comes up sometimes. Suzanne is so accomodating. She has treated us so well, we will continue to make the trip just so we can go to her! The place is clean and well kept. And we love her love for dogs too :)