I had a terrible experience. I paid for a door in May 2025 costing $2850. The door was not…read morereceived until August 2025 and the company couldn't get the door installed until September 2025. I waited a lengthy time only for the door to have major imperfections. Scratches were on the door and the panel was scared up. It did not look like it was worth the cost. The door came with a battery powered keypad and a key turn lock that had only one key that did not work with the lock. I went back and forth trying to reach Don, which was a waste of time because he didn't answer my phone calls and office personnel didn't answer but when I inquired about getting the door, responses were super fast and everyone was very pleasant. Don only started responding to me when I spoke to Bruce about him avoiding my calls. Don responded with nothing but excuses. We went back and forth for weeks about getting touch up paint and keys to fit the door and I still didn't get a remedy. I had the worst experience ever. I would caution anyone using The Window Source. What you pay for might not be what you get and there are extensive wait times. Customer service is not great. I will say Bruce was nice and empathetic. The good thing that came out of this ordeal was I got my money back after requesting it. Nothing could be disputed and Don knew the door and my experience were a flop and bad business.

My installers were over the top. They were organized, hard working and VERY respectful…read more Very pleased with the outcome. The windows look great.

I recently had my doors and windows replaced on my rental property, in order to help the renter to…read morekeep the utility bills down! I ordered them from Complete Exteriors on 4/8/25. And was told it would be about 4 weeks for them to be installed! Surprisingly they were here on 5/1/25. The guys were very nice, hard workers and very accommodating, friendly and courteous, They even worked in the rain, in order to get them in ASAP! . The house looks sooo much better! Also, they hauled away all the broken and non usable materials from the demoed ones! Great job! You guys! Wish I could remember your names! The only problem I have is with the payment company they have chosen! If not for this, I would give a 5

Replaced all windows in less than 2 days and didn't leave a mess can't ask for more lot better…read moreprices than some other places I cked with.... 4/5 cuz I wasn't there when they where working

I found their information at Mernards and called them for a quote on work I needed done on a house…read moreI purchased. They arrived and were friendly but while they were learning about what I needed done they received a call from another lady they were working for and they started talking about that homeowner in an unflattering way..very unprofessional. I never received a written bid from them and it's almost been 2 weeks now.

SMS Roofing has only been in business since March of 2023. I do not understand why the owner would…read morepost false information, maybe to lead people to believe the business is well established. if they are willing to lie about simple, easily proved information, imagine how they lie to you. Make sure you call the contractor board to make sure thier licenses has not expired, and they are pulling the proper permits. This company will build projects they are not properly licensed to begin, much less complete. They just completed a roof on a church in Mountain Pine that far exceeded what their license allows. SMS Roofing's owner and manager approved the job, so they obviously do not care about local building codes. If that is not enough, the management decided not to pay their top sales rep a commission of $8000.00, I guess that integrity part in the bio must be a lie as well.

The project manager was so helpful and always answered my calls. There was not a single thing in…read moretheir estimate that wasn't thoroughly explained to me, even the quality ratings of the materials they used. They were there even before the insurance adjuster arrived and then worked with me to figure out payment for the things insurance wouldn't cover with their very reasonable pricing and warranty. They even came back out and spent a good deal of time checking my yard and driveway for any nails or tacks once the job was finished. They exceeded my expectations.

Both gentlemen that came out to do the quote were on time, polite and listened to my concerns as…read morethey looked over the areas requested.

From the owner: At Rock Town Roofing, we are immensely proud of our 20+ years journey in the roofing industry, a…read morejourney made possible by the unwavering support of our community. Our commitment to excellence in every project is not just about roofing; it's about showing our gratitude and giving back to the community that has trusted us for over two decades. We are thrilled to continue serving and building stronger, safer homes for our neighbors. While we understand the financial aspects of roofing can be daunting, our team is dedicated to providing affordable, high-quality solutions. We believe everyone deserves access to top-tier roofing services, and we're here to make that a reality. With Rock Town Roofing, you're not just getting a contractor; you're gaining a community partner committed to your safety and satisfaction.

KT Roofing is a five-star roofing company. They were exceptional from beginning to end. They were…read more courteous and efficient in communication, while being responsive and prompt in their communication. They accomplished the roof promptly and effectively, without imposing excessive charges. They walked us through their process, helped us choose a product. On the days they did the work, they were professional and followed through on their promise to install a first class roof. We could not have requested a more exemplary experience! We unequivocally endorse KT Roofing for anyone who needs a roof replacement.

KT Roofing Company just finished a hail damaged roof replacement for us. This included new shingle…read moreroof and gutters. They did an amazing job and in great time. The job was to recover a house and detached lofted barn. The barn is tall and steep, I believe most would not have wanted to tackle. You can tell this wasn't their first rodeo! Another thing noticed was the guys doing the job worked all day and seemed to not stop. That's hard to find. Thanks KT Roofing great job. Would definitely recommend!