I got a quote and though I didn't accept the bid we got talking about the project and I later let…read morethem know of needing to have the bathroom floor done. They gave me a positive response on what it would cost and I gladly accepted. Very punctual and professional and completed the job in less than 3 hrs. Perfect in every way. Highly recommend

They were hired through Home Depot to install a new water heater for me. My service window was…read more10am-12pm. No answer from them at 12:12pm. Had to reach out. Then decided to tell me that they are running behind. Could not give me an update to when. 1:54pm still nothing. Had to call Home Depot and ask what is going on. 2:59pm at my house with no heads up. Upset that no one is home now. Finally called me and I told them I will be back in 30 mins. They came inside and tried to tell me I needed all of these things. Told them I didn't need them and they said then we can't do the install. Ask the guy to leave and he did. The best part was he said it would take 6 hours to do the job and drain the old tank. Now I know why they are behind.

Bought our first home in May. But knew about Hyatt's from other people in my family. These guys can…read moredo it all...plumbing, chimney, and yard. And they do it professionally and with a smile. They always answer our questions before, during and after a job. And reasonable prices. They are like family. We will only use Hyatt's Plumbing!

They eventually got the shower fixed, but took my relatively new shower head and replaced it with…read moretotal garbage that I then had to replace with a decent shower head. Had they asked, I could have asked them to leave what was there, but they didn't ask. At least Hyatt's sent capable people out to fix what the first two messed up.

Guys we're here fast and professional. Explained everything . I highly recommend their serviceread more

Our technician, Luke Ferguson, was on time and knowledgeable. He answered all of my questions and…read moretook the time to educate me. He was able to repair our AC unit the same day during one of the hottest weeks we've had this summer. We will definitely use them in the future!

Friendly, yet professional staff! Fast to respond to request…read morefor service call. Technician that responded was knowledgeable and friendly. Explained problems needing repair and recommended service to repair problems. Service was completed quickly and without further problems. Had issue with charge, manager responded quickly to take care of the issue. Recommend company for your plumbing needs.

WARNING: They threatened to "put a lien on the house" when I questioned their pricing…read more I'm 45 years old, have lived in three 100-year-old homes, and have never before left a negative review for a contractor. I hired Honey Go Fix It to reseat a toilet. I chose them because of their 4.9 Google rating and promise of a free estimate. When the plumber arrived, I approved and signed an estimate on a small phone screen. I trusted what he was telling me and was not shown the actual dollar amount displayed clearly on the screen before signing. The technician completed the work in less than 20 minutes and then showed me a bill for $481.65. I was stunned. A wax ring costs about $10 and no other materials were needed. The price was astronomical for the work performed. The verbal quote was mumbled and unclear. When I saw $481.65 on the final bill, I genuinely thought there was a mistake. I declined to pay immediately and called the office to resolve it. Here's where it really went wrong. I spoke to Kassandra, the President of the company, to discuss the situation. Within the first two minutes, before I could even fully explain what happened, she threatened to file a lien on my house if I didn't pay immediately. I offered to pay $300 to resolve it amicably. That's still $900/hour for 20 minutes of work with a $10 part. Kassandra refused via email, claiming their responsibility is to "maintain fair and consistent pricing," while simultaneously admitting that they are "adding extra clarity steps during the estimate approval process to help prevent future misunderstandings." Consistent pricing? Maybe. Fair? Absolutely not. The owner acknowledged in writing that their current process causes confusion. Yet, she still demanded full payment and threatened our property rights. Being immediately threatened with a lien on our house for simply asking questions destroyed any chance of restoring trust in her company. I paid the invoice to avoid the hassle of a lien, but I'm leaving this review so others can protect themselves. If you use this company: 1. Get the total dollar amount in writing, on paper, in large readable text, before you sign anything. 2. Research what competing plumbers charge for the same work. 3. If you can't clearly see the price or feel rushed or pressured, do not sign. This company has lost my business and recommendation. I hope this review helps you make an informed choice.

We've used Robert twice now; for a backup sump pump and now for a water heater. He was the first…read moreto get back to us when we called about getting a new water heater and he was here the next day. Under 2 hrs and we were back in business. Robert is a great guy and does a great work at a very fair price. Couldn't recommend more!

Exactly what I am looking for , Excellent Service ! , Friendly , responsible and quick…read more I will recommend him for any further plumbing services for anyone .

Gem city plumbers is a fantastic company. They knew how to solve my problem and get my plumbing…read moreback up and running after my water heater went out. They were very professional and knowledgeable about all things plumbing. The best part is they never once tried to up sell me on stuff and just gave it to me straight. Their prices were very fair compared to plumbers I've used in the past. I will definitely be calling them in the future for any of my plumbing needs! Thank you Gem City Plumbers!

From the owner: We're Dayton's Local Plumbers and HVAC experts, offering both residential and commercial services!…read moreNeed your drains cleaned, call today!

I had a 50 gal gas hot water heater spring a leak and needed to be replaced. They were able to get…read moreto me in a matter of a few days and quoted me the best price of the 5 places I called. They were professional, honest, and very personable too. It's nice to find a go to company for all your future plumbing needs!

From the owner: At Wright Choice Plumbing, our mission is to be the trusted source for homeowners seeking expert…read moreplumbing solutions and a commitment to exceptional service. We believe that plumbing is more than just pipes; it's about the safety, comfort, and well-being of families. Our dedicated team is passionate about providing reliable, cost-effective, and sustainable plumbing services that address the unique needs of every home. We aim to set the industry standard for professionalism, quality workmanship, and customer satisfaction.

Thank you very much for your quick response on getting our hot water heater back in service and…read moreexplaining what you had do to fix the problem. I would also like to thank you for checking out our central air unit today and confirming that it is running the way it should with no issues. I will refer your services to everyone that I hear of with a plumbing, heating, air conditioning or electrical issues. Thank you Robert Wiesman

Had them out on August 27, 2024. They seemed like good people with a good work ethic. Agreed to do…read moresome work on connecting a generator to house propane supply, they needed to order some parts and would get back to me with a quote. On September 5, 2024 they asked some questions to purchase fittings and said they would have the quote the next day. After waiting, I asked about status on October 24, 2024. Response was "Who is this and price for what?" I told him and they said they thought they sent it and would get it right out. On November 7, 2024 I reached back out and asked about the quote again. They said they would have to come back out to look at everything again because it has been so long along with some other comments. I told them I was going to just do it myself at this point. I cannot comment on their work because I never got to that point. The people were nice but that does not help me with the reason I contacted them in the 1st place. I cannot say if this is a one-off or not but it is something that should be known. 10 weeks of my time wasted when I could have been looking for someone else to do the work.

We've used Dayton Sewer & Drain for line-cleaning needs at our 62 year-old house in Kettering OH…read moresince 2018. When "everything" was backing up & not draining today, I gave them a call a little before 9AM. Gene promised to be there between 11AM & 1PM. I asked that he call me when he was on his way. As promised, he called & showed up at the house right on time. He even brought his VERY well behaved 14 year-old Australian Shepherd copilot (who stayed in his vehicle the whole time). While I thought the problem was due to our daughter's long hair plugging up the drain line from the bathtub, Gene (correctly) diagnosed the problem as a blocked main line. It took Gene about an hour to use his 300# power auger to cut/extract roots from the main line to the sewer. See the attached picture for the ~4" x 8" wad of roots that was plugging the drain. Once Gene was finished, he checked & double-checked to make sure that everything was draining properly. He made recommendations as to how we should avoid this problem in the future (basically, having roots removed from the line every 2 years or so). Dayton Sewer & Drain's bill was reasonable for the service they provided. There was NO attempt to "up-sell" us on services not truly needed. Gene quickly determined the problem & fixed it. We'll keep using Dayton Sewer & Drain in the future.

We had a sewer backup in our home. Dayton Sewer and Drain was recommended to us by Howerton…read morePlumbing! Travis was here within an hour of calling and had us back in business in no time. Highly recommend!

Zachary was great, on time - showed up, solved the problem rickey-tick. Toilet leak that had me…read morestumped was solved. Cant ask for any better plumbing service - highly recommend. Did not charge full price, so outstanding value.

Professional in all ways. Arrived on time and completed repair quickly. Price well below other…read morequote. Would recommend to anyone needing plumbing service.