The reception staff is very unorganized. While waiting for an hour for them to find my little…read moresister's file (she's been going here for years, shouldn't be so hard to find it), I could overhear the other receptionists either complaining about the people that call their office or repeatedly saying, "I don't know". A task this office has difficulty with is keeping correct information in one place where it's easy to find, and finding things out. We were only there for the third Gardasil shot, a shot that only took two seconds to administer yet thanks to how unorganized and unprofessional staff it was an hour wait. I should have learned from our last visit here when scheduled for the second Gardasil shot, a clerical mistake almost resulted in my twelve year old sister getting a Depo shot (the year round birth control shot). The nurse also had to watch a video on her cell phone to know how to give a shot. Save yourself the trouble and just go to a real clinic.

Sorry to see retirement come so soon. Dr. Freudenerg is a Bay Area of Oregon icon! For umpteen…read moreyears, Dr. Ken was the premium choice for orthopedics. Our family is vested in him. lol Above the call of duty, and way beyond what we expected, we're eternally grateful to Dr. Freudenberg for "fixing" our daughter's club feet months after she was born. Because he generously agreed to take her on as a patient (5 years after he'd quite 'feet' and specialized in knees) she walks, dances, runs, and can almost wear regular shoes to chase her own children around now. You'll look a very long way to find a quality doc like Ken Freudenberg. We love you, respect you, and thank you for your many years of dedication to working miracles for Bay Area of Oregon families. You'll be forever remembered as one of the finest! You've made such a difference in the lives of so many. Our knees, our daughter's feet, and our hearts say a hearty "Thanks"! Our community needs more reliable and professional doctors such as you.

I had nasal surgery on Monday and I cannot say enough good things about South Coast Surgery Center…read more Highly recommend going there! Juan was my nurse getting me checked in, he made me feel loved and cared for. Checked on me constantly before surgery and even called me the next morning to check on me. Dr. Hurbis did my surgery and I highly recommend him as a doctor for all ear nose and throat needs. Dr. Meeker was my anesthesiologist and never left my side during surgery. I was out within 15 seconds so he must've done a great job. And Drew was my nurse in recovery. She took great care of me. I don't remember much of that time but my mom said she was very loving also. I was very hot when I got out of surgery. She got me a wet rag, water, helped me get dressed and even walked me to the pickup. I am healing nicely. And got my gauze taking out this morning but am still in the healing process and sleeping a lot. Thank you to everyone that has reached out to check on me. Really know how to make a girl feel loved!

I have been taking a friend to south coast ortho for a few months and have been impressed with her…read moretreatment and the doctors and staff there. So when I got referred for evaluation I was looking forward to it. As a retired medical professional and after years of dealing with my spine related issues. I have had several surgical consultations. Usually educational but surgical intervention has never been an option. With some scary mobility issues developing recently, I was hoping to find out what had changed. My first appointment with Dr. Curcin was a little concerning as he came into the room empty-handed and had apparently not bothered to scan through my medical records..asking me to explain why I was there. There is far too much going on with my spine for me to 'fill him in'..this was incredibly unprofessional, to begin with. I try to explain the highlights of the issue, he states I need an MRI, of which my physician had already ordered. I returned after getting the MRI, and as I am waiting, I can hear the doctor walk up to the door, open the file and stand there and read it...all of 60 seconds. He then walks in and gives me a one-sentence synopsis of my MRI and we were done. He shows me no MRI report, goes into NO detail. He is interested in NO further discussion and gets defensive and pissy when I attempt to discuss it further..Literally saying "What do you expect me to do Ms Alexander"..VERY RUDE! Cut me off and developed defensive body language. He had NO intention of going into any details. WHAT did I just PAY for? I can read the MRI report and glean the information he provided! WHAT a WASTE of money! A more qualified professional sits down, a report in hand, pictures to show are even better..and explains what the MRI found in DETAIL..and a good physician uses their skills to evaluate the new report compared to the old. as it had been 10 years since the last MRI. I got NONE OF THAT! He actually tried to tell me there were no changes in 10 years..that is blatant BS! Too many physical symptoms directly contradict that, yet these symptoms were being completely ignored.. He literally REFUSED to discuss the MRI further. Obviously, no surgical money to be made on me..so we are done here..get out. The interaction took 5 minutes or less. I was so disgusted by his unwillingness to even discuss the MRI..almost felt like I should apologize for wasting his time. I walked out of there in tears of frustration and dissapointment..Not that there was no surgical intervention..but there had been NOTHING learned or gained from a VERY expensive MRI and Consultation Fee! I am feeling entirely ripped off and as if I was mistreated by an arrogant, unconcerned medical provider. In all fairness... the rest of the staff have been very nice. My friend, who did get surgery, was treated by another physician and they were awesome. But, apparently, not everybody working there is on the same page with patient care. What a shame.

Check-in was impolite to say the least. I was there far ahead of my appointment time as requested…read morebut since I had completed my paperwork in advance (also as requested) I was handed a pager and told to wait outside even though other patients were waiting inside and there were vacant chairs. The Dr. (never did get his name) seemed competent and gave me the same advice my Primary Care Physician did and a referral to Physical Therapy that my Primary Care could have done. I feel this is a waste of Medicare dollars and I probably should report them under the FWA (fraud, waste, and abuse) directives form CMS.

They make you show up 20 minutes early to make you wait in your car for 40 minutes passed your…read moreappointment time and then bring you in the office to wait another 30 minutes. All to see the Dr. for 10 seconds. The front office staff were the rudest women I have ever spoke too. The office is unprofessional and unsympathetic. Will gladly go somewhere else next time.

Evaluate my bone on bone dr Johnson was great and very knowledgeable and compassionateread more

Absolutely the worst office management and office staff. They take months to do what other…read morefacilities do in a week. Won't admit to their incompetence in every non clinical function. Their office Mgr repeatedly lied to me and then wouldn't call me back. I've had to go out of area after a long delay of trying to do it locally. I highly recommend going to Roseburg for any orthopedic needs. They are very efficient and have very transparent systems. Also Roseburg has more advanced surgical technologies than Coos county providers. South Coast Orthopaedic is trying to overcome some big challenges in their business model, and it doesn't appear that everyone there is on board with it.

Nice people. Friendly, confident, helpful. Good reputation in the community…read more Dr Cary Sanders is very conservative, experienced and capable. I trust him. and I'm a healthcare professional. Hips, knees, shoulders, tushie pain from sitting too much!! Go! Now! On Harvard Avenue. Cascade Orthopedics

Dr Sanders and his PA Ben are absolutely amazing. Kind and caring and encouraging. Patient care is…read moreexcellent as are everyone in the office. I had a complete knee replacement surgery and it was very successful and I am walking without pain for the first time in many years. Best Orthopedic surgeon in Oregon in my opinion. I am having the other knee done soon.