Lovely hotel, great location! We stayed at Sunrise Hotel near Sultanahmet in Istanbul for 10 days…read more The hotel was really great for our stay. Centrally located, you will have no problem walking to nearby attractions such as the Blue Mosque, Hagia Sofia, and many more. The tramway is also very close. The rooms are spacious and clean with a modern bathroom. The staff are very friendly, helpful, and always on-hand day or night. The property is rather small, and there is no lift/elevator. Our room was on the 3rd floor, so it may be hard for someone who has trouble with stairs. There's a lovely rooftop deck with a great view. There's also a quaint restaurant on the bottom level. I will make sure we always stay at this hotel on future trips to Istanbul. This property is really great for the price. We were there during an off-peak time, so the prices were incredibly affordable. Also, they were able to arrange our airport transfer for the equivalent of about $10 US -- phenomenal! We chose a double room (1 queen bed, 1 twin bed) and the room was very spacious with a seating nook.

Pay attention, this is one of the best hotels I have ever walked into (and intravenous often). My…read morefavorite part about it is that it's a local hotel so you get more of an authentic vibe staying there then most other hotels. Not only is the hotel itself great (with great views) but the service is amazing. The person greeting the guests (I believe his name was fadel, I'm sorry if I got that wrong but it started with an F) is an amazing human being. He went out of his way not only to help us in his duties but also went above and beyond by using his personal phone to set us up around the place and get us good deals. He even sent one of the other employees to walk us 15 minutes out to one of the spots we were looking for. (All without expecting a tip which they both definitely deserved). Once you enter the hotel you are provided with Turkish tea and sweets which were a delight. The hotel is in a great area (walking distance from the two mosques) and close to really good restaurants and shops for anyone that wants to dine or shop close by. I honestly want to thank this place from the bottom of my heart because their service made it feel more like family then just random passers by. Thank you to all and especially Fadel.

Gorgeous hotel that is definitely a level above in luxury to other hotel brands of its class in the…read morearea. It's a little bit out-of-the-way on an elevated hill, but that gives it superb views and is nothing that a short cab ride can't fix. From the entrance into the hotel you can tell it's gorgeous. The lobby is opulent with high ceilings and a circular staircase with an elaborate cupola. Ipec who works at reception is fantastic and so efficient and nice. I have Hilton gold honors status and at this hotel that includes an incredible full buffet breakfast in the morning. Shout out to Selin who was so helpful and charming at breakfast reception, Gamte, and terrific servers Güllü, Fartif and Cihan who made me the best iced latte. You can pick your room in advance online on the Hilton app during check in and I picked the highest floor, which is the 14th floor. Flawless AC which is very much appreciated in the hot summer months. Rooms have huge picture windows (and the smaller windows open!) with incredible skyline views of Istanbul. The standard rooms are a bit on the small side, but absolutely gorgeous with lovely ceramic details and beautiful glass ottoman style lamp fixtures. Beds are large and super comfortable. The best part are the super bathrooms that have this incredible large shower with a seating area and three different faucets. One is like a fountain and will actually shower down your back! The toiletries are also excellent and everything is a very high standard. The pool is beautiful with a Jacuzzi and has full service and a bar. There are also tennis courts. There's also a really lovely Turkish restaurant and an Italian restaurant. It's really more like a city resort than just a hotel. The only problem with this hotel is you might not leave very often to go to town because it's so comfortable and relaxing. I honestly feel like I've been at a spa because of the beautiful gym, spa amd hammam at the hotel. They have a full-size hairdressing salon as well. One thing I really enjoyed about this hotel is that the clientele is extremely international so you really do feel like you're traveling in exotic Istanbul; it's not just full of people from a cruise or tour groups. It's a very interesting and eclectic mix of guests. I really enjoyed my stay here.

The suite was lovely and roomie, just what we needed after a busy day of sightseeing. The patio…read morewas lovely with great views. I did let them know it needed a deep clean as there was lots of dust visible in nooks. Breakfast was spectacular with I think anything you could want. Would definitely stay again.

I chose this hotel to host a Master's Program reunion and I'm so glad that it was our home for 4…read morenights. The Swissôtel Bosphorus is the epitome of luxury and location. Prior to choosing this hotel I requested proposals from multiple hotels in Istanbul, but what made this so special was the view of The Bosphorus. I want to thank Mustafa and Gozde for being great in presenting, proposing, and answering the countless questions that I had about this property before our arrival. The hotel exudes class, modern facilities, and something for all types of travelers. From the moment you arrive at the hotel you feel safe. There is a security checkpoint for all vehicles and a metal detector in the lobby for all visitors. This made my group feel safe and prior to my arrival 2 of the members of my group were thoroughly impressed with the hotel and thanked me for choosing it. Our first night there we dined at Madhus as a welcome dinner. It is an Indian fine dining gastronomic experience that set the tone of our stay. The food was delicious, the presentation was excellent, and the service was impeccable. We all enjoyed our meal there and when you stay at this hotel you must dine here. All of us enjoyed our respective rooms. Whether they were the Swiss Advantage Garden View Room or Swiss Bosphorus View the rooms were clean, spacious, and comfortable. The Purovel products in the bathroom were a good quality for a hotel. The housekeeping team kept our room clean and stocked upon request. We all had a great experience here. I would like to think that my group thought everything was amazing- the views of the Bosphorus, the hotel amenities, dining offerings from breakfast and fine dining at Madhus and 16 Roof were all excellent. From the lobby to the reception and concierge everything and everyone was delightful and extremely helpful. On behalf of my group, I would highly recommend this hotel and would love to return just so that I personally can use their tennis court.

This is one of the 5 star hotels in Istanbul by the water on the European side. The service here…read morefor reception and restaurant is definitely 5/5. The lobby is absolutely beautiful, very clean, the bellmen are attentive and sees to you immediately every time we asked for a taxi. The restaurant is where we spent quite a lot of time in using the AYCE for an extra 50 for breakfast and dinner. The food here was really good, I would say above average so far compared to outside food. The Risotto is okay, I wouldn't order it again. The Manti is amazing and lentil soup is divine! The only reason why it's getting a 4 instead of 5 star is because of the smoking but I guess that's just the city/country itself. Our room was non-smoking but still smelled like smoke. The outdoor seats where everyone is always seated is a smoking zone. Eating with cigarettes just ruins the food overall and makes me nauseous. Our room's laundry was broken, no scissors available as well. Wild but still a beautiful place. Will likely come back here again if I come back in this area of Turkey! Shoutout to - didn't mention all, forgot names :( - Selem, Saliha, Mustafa, and Gabor staff. Perfect service, always top notch, kind, professional.

Moved here from what turned out to be a sketchy hotel originally booked. I know what to expect from…read moreNovotel. Basic comfort and cleanliness and helpful staff who can speak English is found here! Great restaurants nearby and nearly on the water. Such a great location. Near public transport lots of food options and shopping. Rooftop bar and dining & breakfast is lovely except if there is a cruise ship blocking the view. The spa downstairs in -1 is amazing! Had an incredible massage from Laura. Did not experience the hammam. Maybe next time. Lovely staff every one of them! So helpful and kind. Mehmet at breakfast made your whole breakfast experience feel welcoming and special. Kubilay at the front desk was helpful I. Retro resolve my Accor account. All the young men there were helpful. Only advice is 5th floor is below rooftop breakfast so Sunday night was endless carts/tables/chairs? rolling around. Fell asleep at 2:28am. I would restart here again!

I was meeting people in Istanbul and needed a hotel close to them.  They were staying in the…read moreKarakoy district of Istanbul so when I looked for nearby hotels I found the Novotel.  The hotel is located in the back part of an entertainment section in this neighborhood where there are clubs and restaurants.  The back of the hotel faces this area while the front faces the river; there is still a lot of construction and renovations being done around the hotel so there are not a lot of services near the hotel.  The hotel is a 3-minute walk to the main street and from there you can access the tram, taxis, as well as walk another 5-7 minutes for more restaurants and services. As you enter the hotel, you pass the elevators to go towards the check-in desks on the right-side.  There are only two check-in desks and that was not sufficient for the size nor amount of people checking-in; it was a bit chaotic and there was a long wait depending on what time you checked in.  Further into the hotel is the bar and restaurant and on the left side is the small 'business' area with computer and printers (although the printer did not work for me so I had to send it to the front desk to print out - which a lot of people seemed to do).  I checked in, received my key and proceeded to my room. The room was spacious and as you entered into the room there was a hallway which the right-side of the hallway are closets that run along the hallway.  The closest consists both of a standard closet next to another closet with shelves; the closets provided a lot of storage places.  On the other side of the hallway was the bathroom which had the sink in the middle, the toilet on one side and the shower on the other (the shower had a window to the room and I do not know why so many hotels are doing this?!!).  As part of being a full-service hotel, the bathroom did have nice amenities including fair-trade products such as soap, shower gel, shampoo, and other products.  Additional bathroom amenities included very big and nice towels, which were good quality and very large towels.The room was spacious and had all the amenities of a nice hotel.  You entered into the a hallway on At the end of the hallway was the main section of the room which had two beds with nightstands on either side as well as reading lights.  The beds were bigger than a twin but definitely smaller than a full  so were both bit small in terms of length and width but they were comfortable enough and provided a comfortable sleep; the duvet on top was also comfortable as well.  Between the bed and the long window was a chair and a couch which was nice to sit and enjoy the view; in front of the bed was a desk to work on and a TV mounted on the wall.  In the bedroom section but connected to the closets was a section for the coffee maker, a fridge, and a safe in the room.  These were in the nook in the closets and provided a nice touch. As a full-service hotel, there were many amenities that were provided. The hotel contains a bar, a restaurant, a pool, a fitness center,  a spa, free wifi, laundry services, room service, and a barber shop.  Most of these amenities were located on the basement level - I went during COVID so not all amenities were available.  The amenities I used were the free wifi, which was average and decent; and in the time of COVID a PCR test I booked through the hotel.  I needed a PCR test for arrival into my next country so I emailed the hotel and booked a PCR test through the hotel; if I had one in the morning I would have the results by the evening so I booked it for late morning.  The hotel got the timing wrong and I only found this out the night before when I went to confirm my appointment which turned out to be early morning and not late morning; all went well and I got my test done and the emailed the results to the front desk to print out (as the main printer was not working). In the end, it was an average stay at the Novotel.  The full service amenities provided by the hotel were nice, the location of the hotel was decent but this did not compensate for the poor customer service.  The hotel provided poor to minimal customer service.  The Novotel provides full service amenities, but not the full service customer service.

I really wasn't expecting this to be such a lovely hotel. I was with a tour group that had stayed…read morein all different types of hotels during our journey through Turkey, but this hotel was by far the best. Just a 20 minute walk across the bridge to Old Istanbul and close to the port, it is a convenient location. The modern amenities are great and the beds were comfy. Yes, the rooms are a bit small, but it's nothing out of the ordinary for a big city hotel. The rooftop has a nice panoramic view of Istanbul. The food and drinks are nicely priced but the main attraction is definitely the view. It also doesn't hurt that the hotel staff are all very good looking. Just an observation...

They were very friendly upon arrival and we had a room with a nice view of the water. There was a…read morebit of street noise that might get worse depending on what is being built across the street. The room was nice and clean and good water pressure in the bathrooms. But the bed was a bit hard for our preference. What we really loved was our visit to the spa. We booked a couples massage that started with some honey, followed up by a bubble massage in the Turkish bath that was fantastic. The massage finished in one of the massage rooms, and we left very relaxed. The restaurant was okay for breakfast as it was included in the room rate for us, but the dinner was not good at all. In fact I would say of the whole trip, everywhere we ate, the dinner we had here was probably the worst. I'm giving it 4 stars because we would certainly stay here again although we would eat our lunches and dinners at many of the restaurants that are a walk up the hill behind the hotel.

sites and many shops, restaurants, and a tram stop out front…read more Our room was small, but came with a terrace a couch that turned into a bed. It was perfect for my wife, five-year-old and I. Breakfast was plentiful and the cookie at check in was great. Staff were attentive and kind!

We stayed at the hotel four nights. Easy access to the train. In the middle of a very lively area…read more As a diamond member, Complimentary breakfast was nice to have. Service and staff were friendly and accommodating. Shout out to Gonca for checking on us during our breakfasts. Only downsides are that the hotel does not offer wash cloths so we had to buy bathing sponges from a pharmacy. Also, at night, it was very noisy until about 10p. Lots of banging doors and banging sounds. We were perhaps very near a service room or something like that. Just to note, the hotel is located in a great location in Old Town. Good for sight seeing and transportation. However, there are some panhandlers nearby and sellers. The street is bustling with people. Good news is, the hotel's personnel take's guest security seriously.

Nice stay - great views from the balcony…read more We were staying here for four nights and couldn't have been happier. It's not a 5-star luxury behemoth, but a nice and charming little boutique Hotel. The location is wonderful. Just a few minutes away from the Blue Mosque, Topkapi Palace and Hagia Sophia. If you need to go anywhere else, there's a tram station about 10min away by foot. Restaurants are to be found everywhere around the Hotel. I would go to the Akbiyik Fish House (bad reviews....but criminally underrated, we loved it). We had a room with balcony which had wonderful seaviews. The room itself was a bit on the older side and not really big, but clean. But mostly we sat on the balcony until late and enjoyed the views. It's also in a really quiet area of the city. On weekends you might hear some music from some bars...but nothing bad. Staff here was friendly and really helpful about everything. They also organize transfers to the Airport for 7 Euro pp, which is a really fair deal. There's free WiFi and breakfast (buffet) is included and also has a courtyard to enjoy your meal in. There's a small bar in the lobby. But you also can purchase a bottle of wine to enjoy in your room (fair prices). For this location and the really way above average staff this place offers a fantastic value. Highly recommended and will stay here again.

Great place! We had a free pickup from the airport and arrived to two big rooms. One with a big…read morebalcony with a panorama view of the sea. They were clean and equipped with free water, coffee and tea and all necessary things. And perfectly working air conditioning, which we needed, arriving in the middle of July. The location is perfect. It's located in a nice, quiet area with many restaurants and small handcraft shops. A bazaar is 2 minutes away and the Blue Mosque and Hagia Sofya 5 minutes away! Couldn't be any closer, and these are some of the biggest attractions in Istanbul. The palace and the big bazaar is also close by, walking distance. The breakfast is every day from 7:30 to 10:30 and it's delicious! There is a nice garden to eat in, and the buffet has everything you could want. Variations of bread, fruit, cake, eggs, hot dishes and cheese. I would very much recommend this place.