No attendant, phone left for attendant has been disconnected. The coin machine does not work. It is…read morevery hot inside, not sure if AC I'd broken or just not on. Would think that with this being in a decent area, it would also be a decent place, but sadly mistaken. It's not as clean. Outside of that, the dryers do work as that was all I needed to use.

I just wanted to take a moment to do a review on this laundry mat. It is not a fancy place, but the…read moremachine work. Note: coin changer is not working. Save time and bring your own. Single load $2.25 Triple load $5.00 Double-loader $4.00 Six loader $6.50 Dryer are new to very old $0.25 for 5-6 mins Bathroom has no toilet paper, but they have one that is relatively clean. Couple people when I went on 10/27, seemed quiet. I went to Krispy Kreme for a small coffee and paid more for that then my laundry will cost, but that is another review. Overall, it isn't a high end laundry for $5 a single load, but so far it is good for me and my budget.

Rude front desk people. Very rude and attitude prone. I was trying to do laundry and he blamed me…read morefor the soap being too much in the washer and started being rude and unprofessional! I've been going to laundromats for years and I've never come across rude front desk staff. Started treating me like less than, when I was just trying to end the interaction. Terrible. Never coming back.

Convenience of the app for paying and the machines themselves are nice. Add human aspect to…read moreanything and down goes the rating..summertime memphis, we had a nice day with low e r humidity. So the human attendant did some thinking and just turned off the a/c. Customer service is dead and this seals it. When you go to work and m a ke decisions based only on yourself, you shouldn't be working with the public. Its hot in there and he's not even wondering if anyone's hot. He knows he's not and thats all he is capable of thinking of

I absolutely love this place! I dropped off three overflowing baskets of laundry for my family of…read morefour when our dryer went out one morning, and the whole process could not have been easier. The staff weighed the baskets, gave me a quick ticket, and said they'd call if they had any questions. The next morning, I got a text letting me know everything was ready. When I arrived, the parking lot was full and I had a crying newborn in the backseat so I called, and they immediately brought everything out and loaded it right into my trunk. Every item was perfectly clean and folded, and that level of service truly lifted such a weight off my shoulders. I'm so thankful for the kind, thoughtful staff here and will absolutely be returning and recommending them to all my friends!

We used a couple of large washing machines here when our washer at home stopped working. It was…read moreclean and had plenty of chairs where we sat while waiting. We liked the presence of the attendant for change and security.

I have been going to this laundromat for many years and while it was it was deteriorating over…read morethose years, it remained a friendly place due to its owner and her employees. And now that a new owner has taken over and is in the process of upgrading it, it will be an even better place for washing one's clothes. To me, their location on Madison is a great one for many Midtown residents who are in need of a place to wash and dry their laundry.

This place has only a small number of working washers and dryers. Terrible! Too many inoperative…read moremachines and it smells like urine.

I have been to a great deal of dry cleaners in my lifetime; however this is the first time in my…read morelife that I experienced the business returning money to me. I had several dress slacks and jeans dry cleaned and the quality of the work was excellent. I saw a tag on my clothes with an orange message stating' Please Check Bag'. When I opened the small orange and black bag there was 3 twenties and I was shocked. This was money that I forgot to remove from my clothes prior to placing them into this cleaners. Anytime a business is this honest and they also do outstanding work then I will definitely be a customer for the rest of my lifetime.

The service here for both our visits has been friendly and polite. I thought they were no longer in…read morebusiness because the voicemail message didn't say anything about this being a Dry Cleaner's #. Clothes were dropped off on a Friday and picked up all clean the next day! Love this place and very reasonable prices!

This is the best laundromat ever. The lady who works here has such a sweet heart and she is so…read morenice. She runs a strict program, the lady is very serious about her work; The washing machines wash very nice and they are in great condition.

Attendants are cooperative. No hot water for several years. Plants are quite dusty. Top of machines…read moreneed cleaning of previous users' wash products. Used to be fav place to do laundry.

Worst ever experience ! I took my leather jacket to them to repair the zipper, they called me and…read moresaid couldn't repair had to replace for twice the money quoted. I said ok and picked it up and brought it home . i called them to let them know the zipper was very tight and hard to zip the manager said bring it back , jt just needed zipper oil. I picked it up assuming everything ok, it was better but still a little tight. At the time the weather was very hot for this time of year, so I assumed everything ok and hung it up in closet few weeks later weather cold enough to wear, when I zipped it up about 2 inches it began to split apart. I called back manager said sorry can't fix it because there seamstress no longer works there. I said that's ok just give me a refund and I can fix it somewhere else. He again said sorry you had it too long and must have just wore it out! I reminded him that I have not wore it , because weather still too hot m, last part of Nov temp in the 80's and was still playing golf. He again refused a refund ! I said by the way she even put the zipper back on the wrong side left and instead of right il so just refund me half the price to pay to have the zipper redone on the correct side. Same answer NO RFUND period! My answer and was very politely and calm was just this have you ever heard of social media 90 % of people check on referrals before and a good thing before they choose who to do business with ! un knowing to him I had panned to give them 3 blankets to have dry cleaned . I can now say SORRY you just lost 1 customer and all the future business you could have had !!

Always have great, quality service here. They do same day before 9 am and always next day service…read more Also get my comforters cleaned and folded there too!

Plenty of machines open and working, plenty of seating, friendly patrons and staff, and the cash…read moreand CC change machines are super convenient. The Motel 6 in Lakeland had advertised coin laundry available but didn't deliver, and this Laundry Express was a pleasant experience that soothed my frustrations.

Still no more care or thought of maintaining a nice facility than ever!…read more Dirty, worn out machines