The customer service at this place is horrible. The last 3 times I've tried to drop clothes off the…read moredoors were locked. Once, they were locked towards the end of the day (around 5:30p). I came back around 5:50p once I saw they opened them back up and then the woman told me they stopped accepting clothes. You could only drop off clothes... Huh? How does a cleaners open until 6p have a cutoff time for accepting clothes to be cleaned? This is a waste of space. I wish I could give it a 0!

Story time: last week I turn in my clothes on Saturday to pick them up Tuesday. I had to fly out…read moreWednesday morning. Upon arriving at this establishment I was handed my dry cleaning and every single collar (9 pieces) was wrinkled, they were visibly dirty and they had a horrible smell. I showed the lady working the counter and she agreed. I proceeded to ask the lady at the counter for the number to management. This was now the 3rd time I've had issues with the collars being wrinkled the only reason I came back is because it's right by my house and last time management assured me it wouldn't happen again and they had new people working blah blah blah. Now I'm on the phone with management explaining my situation and how I had given them the benefit of doubt several times and this was the last straw. I requested a refund (nearly $50) so that I could at least get my dress shirts fixed when I landed in Denver. They offered me a "re do" on the house where I would have to take the clothes back and ask them not to mess up the collars. Why in the F would I need to ask an establishment not to mess up my clothes I'm trusting them with? Anyways.... Moving on I declined their offer because I'm not taking anything back to get even more messed up. I guess my point is I should have read the reviews prior to using this establishment. I wouldn't bring a blind guy to this joke of a dry cleaner. PS. I only use yelp to post POSITIVE reviews but this truly bothered me and I hope that my review helps at least one person avoid this place! See my attached pictures you will see the wrinkled collars, deodorant stains (non staining deodorant) and you can probably smell them from looking at them

Pearly Laundry Services is superior in every way to the service I'd been using, and it's affordable…read morein both cost per pound of dry clothes and in service fee (Very Modest!). Laundry is picked up and returned to our home and is washed, dried, and folded to perfection. -- I was especially impressed with the removal of mildew from a t shirt I'd bought in 1999; I thought it would have to be thrown away, but Pearly Laundry Services restored it to its original youth and beauty! Big, BIG smile!

From the owner: Mobile Laundry Service Company. Servicing the greater Memphis,TN area.FREE pick up and delivery read more

Another place that does not want to give you a receipt of the pieces you have left with them…read more Employees are extremely rude saying they are too busy to write down what you have given them. I had a total of 5 shirt and 2 slacks. That took me two seconds to type. It would have taken her less time to write that on the ticket.

Service is ok. In the many years we've used them, they've only lost an item of clothing once. My…read morecomplaint is that the girls that work there wear those short-short athletic shorts. When they bend over inside to put something down, it leaves very little to the imagination. My husband says he feels like a dirty old man when this happens, as they look to be just a touch older than our daughter. I don't expect these girls to dress up for this job, but it would be nice if they were adequately covered. Their attitudes could be better, too. Don't make me feel like I'm putting you out. I worked at a dry cleaners when I was younger. It was a LOT of down time. Many books got read at that job. Our 2 minute interaction shouldn't be such a chore.

This is a great spot for wash and fold. Staff super nice place is clean and service is greatread more

The laundry was clean and the staff was friendly! This was the first time I went to the laundry in…read moreyears and I had a pleasurable experience with my two children.

I have been to a great deal of dry cleaners in my lifetime; however this is the first time in my…read morelife that I experienced the business returning money to me. I had several dress slacks and jeans dry cleaned and the quality of the work was excellent. I saw a tag on my clothes with an orange message stating' Please Check Bag'. When I opened the small orange and black bag there was 3 twenties and I was shocked. This was money that I forgot to remove from my clothes prior to placing them into this cleaners. Anytime a business is this honest and they also do outstanding work then I will definitely be a customer for the rest of my lifetime.

The service here for both our visits has been friendly and polite. I thought they were no longer in…read morebusiness because the voicemail message didn't say anything about this being a Dry Cleaner's #. Clothes were dropped off on a Friday and picked up all clean the next day! Love this place and very reasonable prices!

I stopped going to this cleaner (see previous review for my boo-hooing over several expensive…read moreshirts) but still in the area for Sprouts and other stores. Be careful over by this cleaners/Backyard Burger side of the parking lot. Some of the people that wash their car over there at the car wash should not even (and may not) have a drivers license, and seem to posses the inability to use the 10% of their brain that is active for most people. I've had two cases of seeing some moron flying out of there at full speed, with one of the two times I almost got run over. If you run over me, you better kill me when you do. Roast Daddy Fresh don't play. Also, I've seen the cops over there at least 3 times in the last year. People cant even act right at a coin operated car wash? Seriously, watch out for idiots when crossing the main drive there in front of the buildings. People in Memphis *will* run over you and drive off. This is a public safety announcement and does not include an additional 'star review' of the place. See my original one star review below.

this cleaners shrunk custom curtains and i even took them back to get fixed - which did not result…read morein anything better. when I went to politely ask for a refund they name called and mocked me. terrible service. would not recomend. HUGE language barrier which was not helpful for solving issues and they didn't care about my experience AT ALL.

I thought that cleaners are there to "clean" your clothing. It never occurred to me that the…read moremanagement (lady) would NOT except my black blazer because it had very little pet hair and some carpet fibers on it. Thankfully the competitor up the street didn't agree that it was "covered in pet hair" and does not have such a policy in place. Good luck with your business as you will need lots of it with this ridiculous so-called policy. You've lost a good customer. I'll give you two stars for servicing us occasionally with random items over the past several years. Wow, it's crazy what one visit, one policy, and poor management can do for a business. A good business would make customer service a priority and I left there feeling humiliated.

I decided to take my clothes here even with their reviews I have read…read more I walk in and a lady comes up to the counter and introduces her self as Debbie we start talking and noticed our names were a spelt little different after she took my name down....she began to tell me about her best friends name was Debbie to so she changed her name with Debby with a Y and that her best friends mom was a B***h....and blah blah. I was very shocked but ignored the comment. I began to take my clothes out of the bag and explain to her that has a little cat hair on it but not a lot..she said that she can't take it and I thought she was joking. She then began to say that it would get on another peoples clothes... and told me I could lent roll it.... Now I'm very upset because this is your job. I would understand if you would've to charge me a little more to get the cat hair off but to tell me you wouldn't expect it until I did it was very unprofessional. I don't recommend this place one bit! DO NOT WASTE YOUR TIME!

I've been coming here now for about 2 months. I've never had an issue here. They are fast,…read morefriendly, and good prices. It's the only place I go to.

Granted, we don't use cleaners a lot at our age so it's no great loss of business to them. I have…read morealways been happy with the cleaners until now. I had a sport coat and pair of pants cleaned and it was some time ago. The pants were still in the cleaner's plastic wrap when I took them out to wear to a funeral. There was a large white spot in the crotch and I tried to wipe it of with a wet rag. It just left a wet looking circle. I took it back to the cleaners for a redo. They said it had been too long even if I just took them out of the bag. The lady said, "Sir, we have a policy." I have a policy, also. I don't trust anyone that doesn't trust me. I always assumed they would be right. Lesson learned. Inspect your clothes when you pick them up and find cleaners that trust you.