If you are in Jackson you have to be sure to stop in Encounter Hat Co and get a custom hat made by…read moreAlexandra! I now have two beautiful hats created by Alexandra and I couldn't be happier! She's so sweet, creative, and has great attention to detail, while still keeping you involved in the process. Overall fun environment and great customer service. I will definitely be back next time we are in town!

An amazing experience making a custom hat. My friend chose this place as a destination for her…read morebachelorette party and it was so fun watching us all create our hats! My hat is perfect, and I love it. Overall, the hat is quite pricey (starting price was $200+ more than what was listed on the website) and I was disappointed that we didn't get a bag or anything to carry your hat in afterwards. I would recommend going here but be prepared to drop quite a bit of money for your hat.

We just happened upon this place and I'm so glad we did! We decided to Uber to Town Square so we…read morecould watch the shootout re-enactment, and not have to deal with finding parking. We had our driver drop us off near here and we walked by and decided to check it out. My oldest and I were having trouble findings a hat we liked, but we each found one here! Melanie brushed/cleaned them for us and took time to give us some history about the store. Apparently this is the oldest store in the square. Everything is real and authentic. Some items are relatively expensive because they are REAL furs! We had a blast looking around here and took a card to follow them on IG! We will definitely visit again when back in the area!

Store is fake. They are trying to sell you authentic native clothing when it is made in China…read more The lady working there didn't like the fact that we found out the clothing in the store is fake! She followed us out to confront us and accuse us of stealing. When ai stood up to her and told her to prove her accusations she turned around and left. Horrible people running this place! No professionalism at All! Don't waste you money is this fake disrespect store!

A lady at the checkout was super helpful and knowledgeable in answering my boot questions.read more

We went here just for fun to look around. We were ready to leave and when we walked out the alarm…read morewent off. (I'm assuming from our hotel card, or our tags from the art museum that we're still in my wife's purse)? We walked back in and joked saying we didn't take anything and the staff were really rude and said, "I didn't say you did, just have a good Sunday" I would not recommend, very rude staff.

We had been buying Pendleton products at the Old Faithful gift shops, such as the bison coaster…read morerugs, and thought the products were of high quality and cute. We wanted to buy a set of Indian art inspired coffee mugs and T-shirts, so we were really excited to find this big Pendleton store in town. But this store was not welcoming. There were only one staff at this large but narrow store. This staff was an old white woman, wearing a whitish cowboy hat on this day. We crossed her twice, closely, when we entered and exited the store. The store has very narrow walkways, she looked at us with unfriendly face as to say; what the hell are you doing here. No greetings or a smile, just mean stares! The second time when we cross her again on the way out, she looked at us with side eyes again, seems annoyed. This was unfortunate and abnormal, as we have been to many other stores in town. Everyone was friendly, greeted us and tried to help. Do not go here unless you want to be treated with a bad attitude. Management, if you care, we were at this store on Aug 30, 2024, around 10:30am.

Just stepped into Pendleton to purchase a Grand Teton limited blanket…read more Left with nothing but a bad feeling based on my interaction with a retail male clerk. Unhelpful Judgemental Unkind He mumbled an unnecessary remark under his breath and looked shocked when I looked back and stared at him so he knew I was not intimidated by his words. Very odd and unnecessary interaction in a retail environment He is a surprise to me as this store has always hired kind, knowledgeable retail clerks and managers. Owners, Let me know when he is gone so I can resume my Pendleton shopping.

Cannot go to Jackson Hole without stopping in Pendleton! The blankets are fabulous and they now…read morehave dog beds that you can match w/ your blanket. Dusty was so helpful for helping me decide which one to get.

A cute little spot with the ONLY shirts I liked but a bit pricey. I found some cool cheap stickers…read moreand the best socks! The lady at the register was super sweet. Will come back here first, next time!

We saw this store in the Mangy Moose and took a chance. We were richly rewarded with meeting the…read morestore owner. He was personable and told us all about why he owns the store, the history of each piece he sells, and what local artists he buys from. You can see that he really loves what he does and believes in the store. So refreshing. This is a great place to get good local art with native american flare.

Sky Wolf's is a great store. The owner, Joseph Skywolf, offers a story with each item he sells. He…read moreprovides an outlet for native art that he clearly loves and respects. Make some time for this store.

As far back as I can remember, Oriental rugs were on the floor of my grandmother's apartment in…read moreBerlin. At age 14, with my little sister in tow, I walked a small bazaar in a coastal town in Turkey. I sought out the rug merchant. As we entered, I confidently told my 8 year-old sister, "these are Persian rugs". The merchant let out a slow sigh and invited us in. He served us tea and patiently explained the difference between a Turkish rug and a Persian rug (knotting technique, design etc). He was gracious and kind. He did not talk down to us. With my allowance, I bought a little Kilim, but only after haggling (surprising him), which I had seen my mother do countless times in similar situations. As we left, he thanked me repeatedly; a lesson in poise and commerce from a rug merchant in Turkey. Kismet. Fast forward 44 years. I have purchased rugs at Sotheby's and on Le Brea in LA, occasionally "having paid for my rug education" - having paid dear. As such, I am a bit more aware walking into a rug merchant these days and have not bought anything in years. But in life there is always Kismet. Jeff and his wife Mina run Kismet, the primary rug merchant in Jackson Hole. He is an intense, bright, charismatic, energetic, driven member of the community, who clearly does not suffer fools. Mina poised, calm, watchful and supportive. Boy, does he know his rugs.... I have rarely seen an inventory of the quality and range found there. He knows his stuff and has a good eye for how the rug will work in your space, but even more so, a sense as to how "the rug" will work with your personality. He enthusiastically came to our new house and unrolled rugs, refusing any assistance; we bought 2 large antique area rugs, and a runner after a few days of back and forth. Then, two days later, 7 smaller area rugs within 30 minutes, as our basis of understanding had been set. I am confident we will continue to work together. So, go in knowing the inventory is exceptional and he will take the time to find the right rug for you and your space, engaging in a delightful, sometimes intense, but deliberate conversation, a thorough process.....

We have had our first Kismet rug for 3 years and it still looks great! Beautiful and high…read morequality.....

I just adore this store! So much cool stuff for your mountain home or to remind you of the…read moremountains in your urban home (like me!). Bought several items and staff are friendly & attentive. Don't neglect to go upstairs- so much more great stuff up there!

A great store in Victor, ID that focus on home gifts and furniture. They also have a wedding…read moreregistry and offer a number of cool gifts that are less western then many Jackson alternatives.