Always friendly and helpful fast service never a problem willing to help and answer…read morequestions...................................................................................................................

I wanted to send a special note of appreciation to Joshua and Jessica at the Woodforest National…read moreBank inside the Murphysboro, IL, Walmart. My aunt needed assistance with sending a Western Union, and they made the process seamless. I called ahead to ensure the service was available at that location. Joshua answered all of my questions and was extremely polite on the phone. It was refreshing to get to the store and meet Jessica, who had an equally pleasant personality and level of professionalism. The bank branch is clean and accessible. If you have Western Union or other banking needs, I suggest you stop by and ask for Joshua or Jessica. Tell them Kindra Speech sent ya!

Love the people at the bank but the folks running the Web site are tech nazis. Seriously, the…read moreprotocol is so difficult - more difficult than any nat'l financial instiution - you'd think they are guarding Mission Control. Very frustrating.

I went to this us bank to have a cashier's check cancelled,for fraud,at first i thought the woman…read morewas going to stop payment on a cashier's check for fraud,and yet the following day,it was never stopped.I have been with u.s.bank in Wisconsin for a very long time,And I feel this marion,il bank is deceitful and did not take care of what Ive asked for.And further more will be contacting the head quarters of u.s. bank Of how I was treated and VERY displeased with this bank.!!!!

We were ghosted by commercial account manager Cindy Gibbons. Fourteen weeks were wasted while we…read moretried to give her the benefit of the doubt and assumed she was exceptionally busy. She rarely responds to an email or voicemail. Our credit has not even been checked yet. We finally switched to First Bank & Trust and our loan was in process within two days.

Outstanding customer service! We worked with Steve Cook on our business loan. What started as a…read moresmall businesses has gown so quickly we needed a bank that could move in our fast paced world. Farmers has never let us down. We are now a very large company serving all of #southern Illinois. We would not be where we are today without Steve Cook and Farmers State Bank.

I have had a business and personal account for 3 years with this bank and can not wait to move my…read morebanking needs else ware. I have never had a bank nickel and dime me with service fees as I have had with this bank. Do your self a favor and don't open an account here. I for one wish I had not!

Good golly, First Mid is an awful bank as far as I'm concerned. You should steer clear. There are…read moremany other banks that will value your business.

From the owner: First Mid Bank & Trust is a community-focused organization headquartered in Mattoon, Illinois…read more First Mid offers customers Banking, Insurance, Wealth Management and Ag services throughout Illinois and Missouri. For additional information and the complete list of hours at this location, visit our website. For all our holiday hours, visit our website.