Was very pleased with the professionalism of the staff and appearance of the lobby. Opened multiple…read moreaccounts and the young lady was so knowledgeable and efficient I actually enjoyed a visit to the bank! Lots of choices, I think I made the correct decision!

From the owner: First Mid Bank & Trust is a community-focused organization headquartered in Mattoon, Illinois…read more First Mid offers customers Banking, Insurance, Wealth Management and Ag services throughout Illinois and Missouri. For additional information and the complete list of hours at this location, visit our website. For all our holiday hours, visit our website.

Excellent customer service! Best bank in the area. I love how their employees volunteer their time…read moreto Relay For Life activities.

Marlene is who I have always dealt with. I have recommended many people and my entire family uses…read morethem! Great bank and the only locally owned bank

Not reliable! One thing or another wrong week after week. From zelle to debit card use to arbitrary…read morenickel and dime charges, SIU Credit Union delivers none of the savings you expect from a credit union, and doesn't reliably serve the functions of a bank. Get ready to spend hours and hours on customer service calls while not being to access your funds if you keep your money here.

The bomb this is the best bank ever to ever exist great loan service I really love it go dogs!!read more

I turned in a fraud claim when I saw 100 dollars missing from my account, the site that had the…read moremoney said they saw suspicious activity on my account and had me call my bank to initiate a charge back for my money, I ended up getting my money back and was happy, but a month later MY BANK REGIONS, said they saw no suspicious activity and gave the site my money, so now I am just shit out of luck. Garbage bank and going to close my account, I don't trust them anymore and don't want to waste anymore time talking to them on the phone.

I saw another review of this specific branch of regions saying they're inefficient and that they…read morehad to wait. First of all they have some nice chairs in their lobby you can wait in but I've also only ever waited at most maybe five minutes and that was because I was early to an appointment. This specific branch is actually really good at what they do.

I've had plenty of financial institutions in my life... and this one is at the lower tier of the…read morelist. I still have another credit union for over 20 years, and it's NOT this one. just because you have SIU as your name doesn't mean squat. Look at the other reviews who give low ratings. One example is receiving funds from an external source & posting "pending"... which is B.S. they even do that with Social Security direct deposits. Many other C.U.'s will offer " Early paycheck".. SIU does not. The ATM is the only thing I use. I use nothing else. I am still shopping for a better option, and better options are not available in the town of mayberry.

Guys are crooks! Been a customer for 25+ years. I moved to Texas and the insisted I kept my account…read moreopen. They recently put my account on this courtesy pay but failed to mention that any time they let my account go partially negative (I'm talking 10-100 dollars not thousands) they hit me with a 25 dollar surcharge. Im talking literally 6 dollar, 8 dollar transactions they charged me 25 dollar a piece for. And I've funneled hundred of thousands of dollars thru this institution, i had no idea they opted me into this nor that i would be hit with a surcharge that amount. I asked if they could sort this out and they said nope and i needed to pay up. I could see "5 dollars" a transaction maybe but when your taking 3-5x's what your funding me. They should be ashamed of themselves. Needless to say instead of arguing them i'll begrudgingly pay their 160 dollars or whatever they say i owe them and close my account asap! 618 people bank somewhere else!!!

Not a fan. I never understood the slogan of Alpine Bank, "A bank you can actually like," until I…read morewas a member of Bank of Carbondale. It never occurred to me that I wouldn't like my bank, until I was a member of Bank of Carbondale. There was a limit on how much I could remove from my debit card that caused me several problems. I asked to remove it numerous times and they refused. Finally, one person did remove it and said that it could have been removed all along, but there was no reason for me to be upset because it would be removed going forward. I had also signed up for a student account (which offers free checking) and was given a different type which of course wasn't free. I was told this was an accident. I didn't catch it for about 2 months and wasn't reimbursed because I didn't notify them of the problem fast enough. That was just the tip of the iceberg, really. Long story short, bad bank, rude employees, don't do it. I will admit, I banked here a lot longer than I should have. I was only living in the town for about 2 years and had automatic withdrawal for a few different accounts and was too busy to look into another bank. That was my fault.

After being a costumer of this bank for several years and paying THEM a monthly service fee so they…read morecan use my money to lend to others to make more money for THEM, they charged me $60 for a single insufficient fund. This was the first time I was ever insufficient, and I live a few hours away from my nearest branch, so the day I reachieved notice I literally immediately mailed a check to them. But this meant nothing to them, and as most recent graduates know, $60 for nothing can mean a lot. Needless to say I'm closing my account with them TODAY!... something I should have done a long time ago. Carbondale has many banking institutions and i advise everyone, especially students, to BANK ELSEWHERE!