Rea at Follikill is the best electrologist I found in Toronto. I reached out to a couple companies…read moreas I was new to electrolysis, and their responses were nonexistent or less than ideal. Rea responded promptly and scheduled my sessions over a couple months. I am ecstatic at the results. Rea is the best around and offers the best pricing for her services. I never knew I could be hair free and it is doing wonders for my self esteem. Thank You Rea! If you have ever wanted to be rid of unwanted hair growth, try electrolysis, it's the only permanent solution and you are worth it!

After delays due to covid restrictions, I was finally able to see Rea in early March. I also…read morerecommended 2 people to her as well. I understood her policy was very strict and for the two appointments I had, I arrived on time. I was really excited because I do believe she's great at what she does and she specializes in black skin, which is a plus. A couple days ago I was alerted at work that my covid rapid test had come back positive. I was asked to take a follow up PCR test then go home. I knew I had my appointment on Monday, so I gave Rea notice. She requires 48hrs, I gave 24hrs. Bear in mind, it is Sunday afternoon and I've just been told that I've tested positive for covid. I explained that to Rea and she immediately informed me that I am to etransfer her the amount for my "late" cancellation ($195.00) or she will cancel all my appointments. I was taken aback and was very put off by this response. I respect the policy of any business I frequent, however I strongly belive that sensitivity, tact and compassion are pillars in customer service and in that moment, Rea was deeply lacking in those traits. Fortunately she was able to cover an hour of the appointment and told me to send her $65 instead or she will cancel the rest of my appointments. Because I was still willing to move forward with her despite insensitivity, I e-transferred her the amount. But after much thought, I decided that I am not interested in doing business with someone who cannot understand that in uncertain times like this - life happens. It's unfortunate because I was really looking forward to finally being hair free after struggling with this for so long. However "good work", as she calls it, means nothing without sensitivity and tact. P.S. I'd like to note that she requires payment for missed appointments or late cancelations because that means she loses money - which is fair. But I'd ALSO like to note that as a client, I'm paying for gas/transit, parking, my time, as well as paying for the actual service. I'm not requesting a free service or special favors. And although she has "no exceptions". I think exceptions should be made for Covid. I even told her I could send her a copy of my results to prove I was being truthful, because I was that serious about moving forward with her.

I have struggled with unwanted hairs for years, and this thing has been very…read more useful for me. After several sessions with Samantha from the Oakville office, i have noticed a significant reduction in my hair growth. If you are considering it, i would say go for it . I had a wonderful experience with Samantha at the Oakville office. She has explained all, answered a number of my questions and has done everything over and beyond what I could have imagined.I have amazing results.

Very professional and clean facility. I am very satisfied with my results after only six months!…read moreWorth the price!

My stylist Sharon always gives professional and friendly service…read more And listens to my requests and concerns

I am very disappointed with the service. I signed up for a EXT treatment to help fix a problem I…read morewas having trouble resolving myself. I was under the impression that I had 6 months to see if these program was the correct one for me to find out that once you sign you have 3days to change your mind. At this point you must understand you have not seen anyone. You have either paid for the program in full or you have put down a strong deposit and started a month charge. How confident can you be in your own program that you have only 3days from signing and no service whatsoever to view their one-size fits all program. This fine print detail speaks volumes. Call and ask yourse THIS IS MY WARNING TO YOU! Anything with short withdrawal from the program gimmick is a sign of how confident this program will actual work. UPDATE.. Although I am still not happy with the policy someone from head office did contact me and offered an alternative of my choice. Management was friendly and helpful. I appreciate the effort.

The scalp & Hair Loss Treatment center is soo O private. They are the best, very professional and…read morelots of patience. I wish I knew of them before, my scalp is so healthy and I now have alot more hair, stronger longer than I ever had. Thank you SHTC

I had scalp micropigmentation hair density treatment done by SMC and I don't need to use any more…read morepowders to make my hair look dense. They gave me the same look as powders but its permanent and I don't have to worry about it coming off in water, sweat, rubbing, pillows, and i'm much more confident about myself. Thanks to the SMC team for the great job. It was worth every penny!

absolutely beyond satisfied with the treatment/procedure and experience with Tino. I have my last…read moresession to go but so far the results are a life changer. Anyone considering getting this done should absolutely just call The Scalp Micropigmentaion Center asap and just go for it. Tino is super professional and knowledgeable but most of all passionate about his work and believe me it shows in the results. When considering getting a procedure like this done choosing trusting someone with skill and a passion for their work is of paramount importance in my opinion. You definitely get this and more with Tino. Thanks for giving me a new lease on life my man, couldnt be happier.

I ordered my first Kapenzo hair system last September after wearing hair from another company for…read moremany years. Since I wasn't familiar with other types of units, I decided to try Kapenzo after following an IG account where the woman only wears Kapenzo hair and it looked so amazing on her. I have been so happy with my unit!! There was a little discrepancy in the size but I sent it back and it was fixed and now it fits well!! Abi is very knowledgeable and so kind and helpful through the ordering process, I love my Kapenzo so much I just ordered another one last week and I can't wait for its arrival. Thank you Abi and everyone at Kapenzo for all you do!!

The customer service is a privilege to experience!! I'll never buy beauty products at a big box…read morestore or beauty supply store again. All Star Beauty values our community more than any other store could!

Victoria's method to treating troubled skin is really great. My brother has very bad acne (cystic)…read moreand he initially came in wanting to do microneedling, but after looking at his skin, recommended other (same priced) treatments in order to "calm" the skin down to get it ready for microneedling. It definitely worked. She is not going to push expensive packages on you just for the sake of it. She truly wants to see results for you. I am going to VS MedSpa for my pigmentation and I truly trust Victoria. She is very responsive via email, FB, or cell. I have never had an issue with appointment times or waiting. I've already recommended to my family.

TERRIBLE EXPERIENCE AND WORST CUSTOMER SERVICE EVER…read more I went to my first appointment booked for 5:30pm. Since it was the first one, I thought that probably I would have to fill in some forms and I decided to arrive earlier at 5:15pm. When I arrived, the office was closed with a post-it on the door mentioning "I will come back at 5:45pm". I thought it was weird if my appointment was at 5:30pm but I decided to wait. The office is at the second floor on a building with no AC at the hallways and I did have a face mask so it was very annoying due to the hot. Then, at 5:40pm another client came and told me she did have an appointment at 5:45pm. So, when I explained to her than I had been waiting for a while she called the owner and she told her we were both there. This customer told me that she preferred calling her because the first time she went there the same thing happened to her and the owner had completely forgotten about her appointment as well. When the owner came back, she didn't even bother to apologize and she just asked the other lady to go inside instead of me who at that point had been waiting for more than 30 minutes! When I asked her about my appointment, she just told me what I was explaining was "impossible" because she did book my appointment for 6pm and that she went out at 5:30pm (seriously?! When she had done the same to the same other client on her first appointment as well? And when I had been there since 5:15pm?). In few words, after all the wait she just implied I was lying about the time of my appointment, as well as all the time I had been waiting there and she didn't even apologize. Just told me that because I did have to fill in some forms (almost at 6pm), the other customer was going first. I was VERY frustrated so I decided to find another place to go. Just a very AWFUL way to treat a customer on the first appointment!!

Professional and puts one at ease. Excellent job done...and even enjoyable with interesting and…read morefun conversation. Highly recommend.

During our consultation, Rita was professional and personable which made me feel comfortable…read moretalking to her about my unwanted body hair. She was great about explaining the process to me. She really knows her stuff and I think that her many years of experience shows in her technique and manners. Rita is a pro and super nice too! I believe that providing an amazing service to her clients is very important to her.