Nathan at CSM is the real deal. I've been coming here since 2015, and in nearly ten years I've…read morenever had a single tune that wasn't flawless. Clean tunes, perfect edges, smooth bases, solid repairs, and always a fast, quality wax. His attention to detail is unreal, and you can tell he takes real pride in his craft. Nathan treats your gear like it's his own. He's honest, never upsells, communicates clearly, and consistently delivers work that rides better than new. Turnaround time is great, pricing is fair, and the quality is exceptional every single time. On top of the workmanship, Nathan and his team are super friendly, professional, and genuinely personable. They care about what they do, and it shows in every tune and every interaction. Hands down the best service in the Sea to Sky. 10/10. Wouldn't take my gear anywhere else. Highly recommend.

The guys here did a fantastic, and really quick, repair job on my board. The cost was decent for…read morethe job I received. Very knowledgeable and personable. Would Highly recommend for board/ski repairs and tunings!

UPDATE 1/17/23 It took several more months, and numerous…read moreemails and phone calls, but I finally received a replacement board. It is not perfect: the base is different than what I ordered and, compared to the original board, the top sheet was printed much too darkly. That said I have numerous days in on the board and I absolutely love it. Incorporating both the carbon and nano carbon resulted in a board that is crazy light for a 176. The board rips. The new owner seems very sincere in his effort to get things on the right track. Given everything that has occurred, there's no way to give a 5 star review. But the board is amazing and now that they have re-emerged, the people at Prior are great as they have always been in the past. Here's hoping they continue to work out the kinks and keep making great rides.

This is a scam, don't trust them! I ordered a custom Phalanx…read moreboard back in January 2022 , they charged $2K CAD right away and never bothered building my board. They're not even answering the email or phone. It's over 6 months now, and unfortunately I cannot dispute the transaction anymore.

Got my board tuned here. Wax came out good and same with the edges. We got the boards done…read moreovernight and pickup was quick and easy.

We had two experiences with Can Ski this trip, both were excellent…read more We rented skis from the Creekside location and the staff was courteous and friendly. A good experience start to finish. In the future we'll be sure to take advantage of booking ahead instead of walk-in. Being able to drop the skis off at a different location was a real time-saver too. We dropped them off at the end of our final day before walking back to the car. After many years, it was time for a new set of boots. Chris (Blackcomb Day Lodge location) was a great help with finding the right boot. I've had bad experiences in the past with poor fits so it was wonderful to talk to someone both knowledgeable and willing to take the time to ensure a great fit. Normally, I'd expect to stop by once or twice for tweaks to the fit, but after skiing the entire week I didn't feel a need to change anything. Thanks everyone and looking forward to coming back!

Bought a snowboard in the store and it broke on the 1st day while I was riding. It made me fall…read morereally bad. I then took the board to the store and the manager doesn't wants to swap for another board or give my money back. I only rode it 1 day. He could at least have let me change the board, as the one he sold put me in danger! Update: On the last day of my trip to Whistler I received the refund. If they were only a little more flexible some days before I wouldn't have to write this review.

Do not rent bikes from here. We had a group of 4 and they didn't have enough equipment for all of…read moreus. They did not have a tool to even adjust the height of the bikes so wanted us to walk the bike to another shop in the lower village and for that shop to give us the missing equipment and adjust the height. We requested that we just get a suitable bike there, and they said no. They did refund us, but this was a 45 min long process just to end up going to a store with proper equipment. The two ladies in there had zero experience with biking. The next place we went to had all the equipment and in proper sizes for us and went over safety as well as adjusting seats etc for us and instructing what course was best for us to start on.

I visited this shop over New Year's weekend. The staff was friendly and knowledgeable, and their…read moreequipment was excellent. My wife said their ski boots were the most comfortable she'd ever worn! Also, they were nice enough to give me a refund on my rentals after I was sick and unable to use the skis they reserved for me. Honestly, by far the best experience I've ever had at a rental shop in Canada or otherwise.

Rented skis from these guys, they were friendly and quick. Good location right by the Whistler &…read moreBlackcomb lifts. They let you store you skis there overnight so you don't have to pay the hotel valet $, which is also very convenient. Check-in and check-out were pretty speedy.

We heard this was the spot to rent downhill bikes - the hype was justified!…read more The team here gets all your personal stats to adjust the bikes to suit you and your riding style (suspension, reach, and chainstays on the V10) so everything is ready to go when you pick them up. Our bikes were current generation Santa Cruz V10s. They came equipped with Fox 40 & rear coil, SRAM X0 drivetrain, Maven brakes, and Assegai/DHR tires with proper DH casings. The bikes were absolutely dialed and we had a blast riding everything from A-Line to double black tech with them. I've been on rental bikes in the past that were clapped and had soft brakes or wonky derailleurs - that was not the situation here at all. The crew was helpful making some last minute adjustments and locked the bikes up so we could sit down for lunch somewhere. One of the crew (maybe the owner?) also had some great recs for taking our bikes out in Whistler Valley on one of the days we weren't riding the park. We'll be renting from then the next time we visit. Highly recommend!

There are a plethora of bike shops around the Whistler area, and when you search online, this is…read moreone of the more recommended shops due to it being one of the few local, independent shops still around. I'm all for supporting local, but this shop has proved why large conglomerates are able to take over areas so easily. Being a small, independent shop doesn't mean you can get away with providing shoddy services and rude attitudes to your customers, as this place does. I rented a V10 here to ride at the bike park earlier in the summer, and I thought I was being pranked with how poorly tuned the bike was for my weight and size. It's as if they tuned it for a 300+ lb bodybuilder. I inputted my weight (140lbs) and height on the registration sheet, and it seemed to be completely ignored. I get that bike parks are extremely rough on the bikes, but practically maxing out the suspension and tire pressure will do nothing but provide an extremely poor rider experience and also risk injury. Maybe that's the strategy: wear out the riders by practically giving them no suspension so they ride less, resulting in less wear and tear on the bike? I consider myself an advanced rider, and as I did my first run down Crank It Up, I couldn't help but wonder if riding down cobblestones in Paris Roubaix on a tireless road bike would've offered a smoother experience as I was getting absolutely beaten to shreds on the bike. My buddy, a former bike shop mechanic, tinkered around with the tire pressure and so on before we brought it back to the shop to get the bike further adjusted. We were introduced to the presumably lead mechanic, the older Australian gentleman. As we explained the situation and what we did, he began to talk down to us for tinkering with the bike because we could have done some irreparable damage. I get that there are people who foolishly think they know more than they do, but I can't even wrap my head around how much damage we could have done taking air out of the tire or adjusting the compression on the fork. We had a four-day rental and brought the bike back four times within the first two days (not including the returns where we voiced our thoughts) with the same exact complaint before the Australian mechanic seemed fed up with us and decided to check out the suspension, only for them to realize that the bike had a completely damaged suspension and that it needed to be replaced. When you're paying more than $200 a day for a rental, you expect some level of service and functionality from the tool that you're using. Unfortunately, that was not the case for me. Despite all of the "adjustments" that were made, I felt like I was cosplaying as a first-day jackhammer operator riding that bike. My forearms and hands were absolutely beat because of the lack of a working suspension system, and I was mentally drained from the dread I endured knowing I would have to go back to the shop each time for adjustments and endure a condescending interaction with the mechanic. I'm sure the bike shop deals with beginners all the time who have a hard time conveying their experiences or blame the bike for their fatigue when, in reality, it is the physical nature of the sport. However, I ride multiple times a week, have no issues riding some of the more technical parts of the mountain, and conveyed this information to the bike shop, expecting them to be a bit more sympathetic and provide even a baseline level of customer service. Unfortunately, that was not the case. There were several other bike shops that my buddy and I stopped by within the Whistler Village that treated us better than Evolution, despite them being conglomerate-owned. I'm all for supporting local, but I can't in good conscience recommend this place, especially to beginners. With the way they set their bikes up, someone can seriously get injured or worse. If you receive even double the service I did, you'd leave disappointed and feel like your money was wasted. This bike shop is sadly an extremely poor steward of the sport and strongly highlights the negative, pompous attitude of biking culture.

Cool little clothing store in Whistler Village! I bought a hilarious t-shirt that has the message:…read more"Don't Feed The Bears - Whistler, Canada!" But the t-shirt has these large bear claw slash marks in red - that are supposed to make it look like a Bear has just torn you a new one! Lots of clothing options here in this little shop! Staff was very nice!

I couldn't find my hiking boots while packing for our trip to Whistler and ended up having to buy a…read morenew pair when we got here. I found this shop on-line and stopped in to see what they had. I found a great pair of hikers at a really reasonable price. The staff were helpful and I was in and out of the store in less than 10 minutes. In the end, I like the hikers I bought at this store way more than the ones I couldn't find at home. They have a lot of gear in this tiny, well-organized shop. I'm sure they would have what you need for any outdoor activity.

Their service was great, especially Nico. They were helpful and friendly on trying the skis and…read moreboots.

I rented a downhill bike from these guys (Santa Cruz V10). They were very friendly and helpful. The…read morebike was in good shape and fantastic to ride during my three days at Whistler. The location is convenient, not far from the Creekside gondola, and they'll store the bike for you overnight for free. I'd definitely rent from Coastal Culture again.

I love this store. Great range but the staff are what really makes it. The team here just have a…read morebrilliant service orientation. Big shout out to Jon, Jessie and Najade for getting my boots and bindings back in operation today. Thank you, legends the lot of you.

Amazing boot repair service by Jay. Broke the boa cable on my ski boot and despite being a…read moresnowboard shop Showcase was able to get me back on the hill in no time. Jay is a super friendly, knowledgeable guy with a great energy. Went to 5 other shops before this and no one was able/willing to help. Thanks Jay!

I've been there three times so far, only got served once, and the service was ok. The other two…read moretimes we went, the barista decided to close early. Yesterday she announced as much with a definite F-U tone that ensured we won't be giving this place a fourth chance. We almost called her out on her laziness but didn't want to have spit in our coffees, hope the management fixes customer service some time soon.

We walked (yes, walked) from Upper Village to Function Junction and needed a quick pit stop for…read morecoffee. This place is very characteristic: modern chic camping items everywhere. The front has beautiful seating space and then the back has a chill water feature with firepit and heating element. I think there's also an upstairs seating area as well. The Hubs and I ordered a 16oz cappuccino ($5) and a 12oz mocha ($4.50). The cappuccino was too milky (not creamy enough). The mocha was nicely balanced between sweetness and flavour. Price was reasonable comparative to other cafes. Overall: cappuccino is ok. Mocha was good. Seating space was nice. Will go back for a nice lounge coffee session.