I booked a facial and massage for my birthday. I had booked them back to back, so I arrived an hour…read moreearly to enjoy the sauna and hot tub before my facial. Unfortunately as I was pulling in the manager called the let me know my masseuse had called in sick and they could only rebook my massage to start 1.5 hours after the original time. I was disappointed, but I made the best of it and thankfully had a flexible schedule that day. I ended up ordering tea and lunch from the Tea Bar. Unfortunately the matcha was out of stock, but I opted for another green tea and the crab cake. It was raining the day I was there so I didn't end up using the pool. I really like my facial with Ruth. She was amazing and had lovely energy. I would definitely rebook. My massage was okay, but despite a few requests for more pressure, I was told that was the max she could do. I have had a lot of massages, but have never encountered that before

I really wanted my first time at Cavallo Point Spa to be an amazing experience, but it was…read moredisappointing. When I booked, I specifically requested a deep tissue massage. However, when I met my therapist, he mentioned he would be doing a signature massage without discussing pressure preferences, even though I had noted on my intake form that I prefer firm pressure. Unfortunately, the massage itself felt neither particularly deep nor relaxing, and it did not meet my expectations. Upon arriving, I was initially confused about the entrance. I entered a building with a gift shop and "tea bar," thought I was in the wrong place, and had to ask for directions. I then learned the spa entrance was behind the wall in the gift shop, which wasn't apparent. I expected the tea bar to be a special space that you might find in a Japanese tea garden, but it was a bar with a mini fridge, something you might find at a gym, and it was in the gift shop! While the waiting area was bright and airy, the changing area--which included the infrared sauna and hot tub--felt more like a college locker room than a spa environment. The treatment floor itself also had a rather sterile, hospital-like feel that didn't create a relaxing atmosphere. It would be helpful if a pre-appointment email listed available amenities and noted that guests should bring a swimsuit to use the hot tub. I checked the website beforehand and did not see this information listed or any photographs. I would have enjoyed using the hot tub had I known, but I was told I could purchase a suit in the shop instead. Lastly, the one-size sandals provided were difficult to walk in and felt unsafe and risky on the stairs after the treatment. I also found it fairly shocking that they suggest 22% as the starting point for a gratuity. Overall, I was disappointed with the experience, ambiance, and level of service provided. I sent the manager feedback and was informed that the changing room space was going to be getting an update, but I feel additional updates are needed, including making reception a dedicated space or moving it inside the door, and moving the tea bar, and making it a unique, special space. Having the reception area and the tea bar crammed together with the gift shop does not work.

5 Star Body scrub with Martha!…read more I was looking for a nice spa in Marin to do a body scrub, and this was one of the few places who offer them. While the spa is relatively small, it is cozy and fitting for this great boutique hotel. What really made it amazing though was the service from the technician Martha. She was well trained, courteous, and had just the right touch. Highly recommend her! She also does facials as well. Will def go back!

It was really difficult getting hold of anyone live to discuss and confirm appointment. The space…read moreis smaller and with way fewer amenities than you might feel given the big spa feel you get from the website. The "spa" is literally the locker room and a steam room plus bathroom stalls and that's it. There are several other day spas in Marin with way better facilities, more diverse services with high availability and set up by comparison. Wouldn't come back here because the price point isn't warranted, felt like a tourist trap.

Lovely place to go relax and recharge. The outdoor hot tub was clean and the surrounding areas were…read morewelcoming and soothing. Customer service was excellent with lot of care given to keep the space quiet and calming.

What a disappointment. My first session was AMAZING! Being that I need massages once a week to…read moreevery other week, I was happy to have found this place. I get a call that the massage therapist quit and after a lot of back and forth, we make another appointment. I told her the date that worked and she told me the time. So I planned my day around my appointment. The day before (today) I get a call and I'm told that they need to change the time because it's "inconvenient for the massage therapist". WHAT?!?! They wanted to push my 90 minute massage from 3:15 to 4 pm. What insulted me was calling me the day before as if clients don't have anything else to do AND tell me the appt time was "inconvenient". I cancelled my appointment and will never go back

I've been here twice now for craniosacral massage with Olga and it is absolute bliss. She not only…read morehelped to release the tension in my head, she also performed energy work, and sound therapy to help release stress and align my spirit. I can't recommend it enough!

Great spa message service. Knowledgeable staff and relaxing atmosphere. Timely and professionalread more

I can't wait to go, read so many great reviews! Well this Saturday I…read more Got the treat of my life! I have been a licensed Esthetician for 35 yrs. Pushpa is a true professional. Here hands are magical, they know just where to go to relieve stress and tension. Her products are top of the line,the equipment is so clean and so state of the art. When I got home I got so many compliments! My Fiancé said I Looked 15 years younger Thank you Pushpa very much

I hadn't had a facial in quite sometime. Pushpa is a master at what she does. From the moment you…read moremeet her and then you begin...it's purely an experience of taking care of yourself long needed from someone who has a passion for her work in a lovely little space. Makes me wonder why I hadn't done this sooner. Having had a very disappointing massage from another local a few days before...was not sure what to expect. This was truly a gift and unbelievable and now part of my budget . I truly appreciate you Pushpa and your dedication to your craft. I can't thank you enough. I will see you again and look forward to your incredible expertise. You are a Gift.

First off, I'm a massage therapist and I'm very picky, so this recommendation is quality…read more Daisy is the best! I called to book for my boyfriend & me traveling through Sausalito and she found a great studio location that would accommodate two, plus set up the second therapist who was also really seasoned and talented! We both had great sessions, much needed! She's very personable, doesn't chat the massage, has great strength, and is technically versed. If you want a great boutique massage experience, you've found your therapist!

Miss Daisy is an indispensable, (even delightful) part of my wellness regimen!…read more I'm pretty terrible about working out, sitting with terrible posture, and motorcycle riding, - all without stretching. Daisy has tailored some magical combination of swedish (meatballs), thai (massage), and aromatherapy to get my machine humming along again despite my best attempts to kill it. Great work at a great price!

Always perfect! Best nail salon in Marin. Amazing staff and services. Sydney is awesome and always…read moredoes a perfect job.

My experience at this nail salon was awful and expensive. The French manicure turn out very thick…read moreand I didn't appreciate the whole time they were speaking in their native language while looking at me. Awful experience

I've been seeing Krystiana regularly for over a year now - her facials are truly special. She is…read moreso knowledgeable, caring, and supportive. She's given me great advice and there is a noticeable difference in my (aging) skin. I always leave feeling/looking 10 years younger. And I appreciate that Krystiana is a straight shooter and doesn't upsell me. She offers product suggestions if I ask but I never feel pressured to buy which is nice.

I've been there many times over the years and honestly they have really gone down hill. The place…read moreis clean and most of the staff that perform services are good, though I did have one create an infection during extractions one time even after I said it wasn't ready to go, but the main reason for my review is the customer service is so terrible. I got my mom a gift card to go there and the staff was so rude to her. Recently I had an issue with my assistant booking an appointment at the wrong time. They were very rude when they called to see where I was and didn't listen to my explanation before hanging up and fully charging me. Sad to see such a good place slip like this.