I never leave negative reviews, but I feel other clients should be aware of my experience…read more I booked a facial before an important event and specifically chose a treatment with less downtime. During the appointment, extensive extractions were performed without any clear discussion that they would be added as an additional service or incur an extra $40 charge. I had never even heard of extensive extractions. I asked the owner Annette, for an invoice and was surprised to see the added charges. The next day I woke up with significant scabbing and lingering marks that extended beyond the original blemishes I came in with. You could actually see her literal nail marks scabbing (see pictures) Over a week later, I am still dealing with visible marks from the treatment. What has been most frustrating is the way this was handled afterward. The business acknowledged that communication surrounding the extractions "could have been handled better" and initially offered the $40 as a future credit, yet later refused any reimbursement once I requested a partial refund instead of another service. Annette even went as far as saying that the fresh nail marks and trauma she inflicted on my face was already there prior. There was also confusion regarding taxes charged on my invoice that was later described as a "system error." I also want to clarify that although the tax was refunded, it was not proactively issued when the error occurred, but only after I followed up about it again later. Similarly, aftercare instructions were not initially provided after the appointment and were only sent after I reached out with concerns regarding my skin's reaction. I would strongly encourage clients to carefully review their receipts and ask questions about any add-on services before treatment begins. Annette didn't check in on me once after I shared my concerns. I made multiple attempts to resolve this privately, respectfully and fairly because I genuinely did not want to leave a negative review but I am compelled to share so others are aware of the type of business this is. Unfortunately, after spending approximately $245 including tip, I was left with lingering facial marks and no meaningful resolution. I understand every skin type reacts differently, but clients also deserve clear communication, informed consent regarding additional services and charges, accountability, and proper follow-up when concerns are raised.

Annette is so sweet and knowledgeable with skin care. Coming here is truly a vacation for me ,…read morehighly recommend!!!!

Thank GOD for Leyda !!!…read more I'm extremely particular with my self care and Ms.Leyda went above & beyond my expectations . I had a fabulous chemical peel in which she treated my face & neck which is a plus + As an result my skin is smooth & tight with a healthy glow ! Again I absolutely love Leyda she's a diva that understands a diva needs ! Forever a grateful client

LEYDA IS AMAZING!! I cannot say enough wonderful things about her as a person and a facialist. I've…read morebeen getting facials regularly for more than a decade and have tried many of the top spas in New York - Leyda is BY FAR the best I've ever been to. She uses the latest, top of the line products and techniques and is always striving to bring the best of the best to her facials. She somehow strikes the balance of being incredibly thorough and gentle at the same time... managing to clean out every single one of my pores yet somehow leaving me without splotches - it's magic!!! Example and the only story you need to know for why Leyda is the best: Three days before my wedding I start getting A MASSIVE ZIT on my chin... like massive. Leyda squeezes me in for an emergency facial and does some type of facial magic and literally zaps the zit off my face. Seriously - this thing was eating my chin... she works magic... three days later on my wedding day and you cannot even see a trace of a zit. my wedding photos are zit free thanks to Leyda!! I am forever in debt. Her space is also perfect - soothing and relaxing... a little bit of haven in the middle of NYC chaos. Do yourself a favor and book a facial!!

So happy to have found Complexions of City Island! Botox newbie. I did my first treatment with…read moredermatologist. I loved the results but it was pricey and difficult to schedule around work hours (9-5). Complexions is easy to schedule, great environment, medically trained professionals who don't "over do" it and the price is right! Look forward to taking advantage of some of their other services! I can't say enough. Thanks Joanne and Mary Jo!

I've been a client since they opened almost 5 years ago and I can't recommend Complexions enough…read more The staff is friendly and very knowledgeable and their prices cannot be beat!

Areas of Expertise…read more ILDA specializes in a broad range of beauty and wellness services, including: Advanced corrective skincare Rejuvenation and anti-aging treatments Full-spectrum facial therapies Personalized wellness-focused solutions Results-oriented maintenance programs Her meticulous technique and deep knowledge allow her to tailor each service to deliver maximum impact with minimal downtime.

I was very disappointed with the service here I had stopped by a few times and their door is always…read morelocked like they are not open. I finally was able to reach someone yesterday and asked about a lymphatic massage package. They gave me the package and set up an appointment for 10:30 AM. I showed up and the woman said that she did not look at her phone and she had not looked at her messages. I was very upset because I work from home and took the time off to come here and then I told her how I'm going to set up massages with you if you're not even looking at your phone and then she told me that they were really busy. This is no excuse and this is no way to run a business. You have to respect peoples time. I would not recommend this place. Please go somewhere else for your services. She didn't even bother to offer accommodation or a discount for this inconvenience so I walked out first impressions or everything. I would definitely not recommend this place.

I've been coming to Joven Medical Aesthetics for a while now, and I can't say enough good things…read moreabout this place! I originally started with laser treatments for my underarms, but after seeing such amazing results, I decided to go all in with a full Brazilian and legs--and I couldn't be happier! Cristina is an absolute gem. She makes every session as comfortable as possible and always takes the time to check in and make sure I'm feeling good throughout the process. The treatments are super quick, and I've experienced little to no pain, which is a huge plus. If you've ever considered laser hair removal, I 100% recommend Joven Medical Aesthetics. The results speak for themselves, and the experience has been nothing but positive!

Natural and beautiful results! Christina is truly an artist and excellent in her craft. She will…read moreleave you feeling like the best, most refreshed version of yourself. I started going to Christina when I was 31 (5 years ago) and moved away from the area for several years. I would travel from Philadelphia and now from Upstate New York to see her. Its worth every mile!! She is professional, calming and always honest. Thank you for always making me feel welcomed and beautiful!

Nancy put me at ease moment we met. The facial flew by - was…read moresoooo lovely. I feel great! Can't wait to go back.

I only recommend the best and the Beauty Toolbox is the place to be if you want to walk out full of…read moreconfidence. As a man, laser hair removal was not something I'd ever see myself doing, but Nanci helped me in finding comfort in this process. I will be a frequent goer to this business and I can't thank Nanci enough.

I agree with all the reviews. Irina provides exceptional service with her loving mother touch. She…read moreis so kind and really takes care of her customers and prides in her business. I've been a regular for more than a year now and I always look forward to talking with Irina during the service. Shes very gentle and knowledgeable. Her new location is now more spacious and has a bigger parking lot so shes just getting better and better.

Irina is amazing. I've been back here 3 times now and have to upgrade the review. She does a great…read morejob and my skin has the least problems after I leave her salon - unlike so many other places. Will keep coming back.

This review is with regards to cleanliness and professionalism…read more I arrived to my appointment a little early, and Mindy was still with a client. The space is just an open room with sheer curtains, so I could see the beauty bed, as well as the client. Once the appointment finished, Mindy asked me to lay on the bed. Immediately, I felt uncomfortable. The linen was not changed, nor the towel the previous client was laying on for who knows how long. Mindy also did not wash her hands. I asked Mindy if she wouldn't mind first washing her hands before treating me. In response, she put some purell on - which is not the same as washing her hands. I then asked her again if she wouldn't mind just washing her hands. She said someone else was in the bathroom, and that she would do so after. I also asked her (not in any rude way), if she would please at least change the towel the previous client's head was on. In response, she flipped the towel over. I asked her again to change it. (I mean c'mon!!!) Her response was, "But I flipped it over." That's just so grimy. So I said, "I am just going to cancel. I am uncomfortable." I have never in my life been made to feel so uncomfortable in an environment that should feel clean, especially when someone is supposed to touch your face for an hour. I found her behavior, responses, as well as her attire (tight fitting very short overalls), to be extremely unprofessional.

I got a eyelash lift through a groupon. My lashes came out great. My eyes did get a little…read moreirritated. You can't beat $35 and the location is near by union square