A friend bought a Wallenstine log splitter here. Bad design. It had a catistrophic failure, tried…read moreto take it back, got 'the run-around', then was told his warrantee ran out last month. I would not consider this good customer service.

I used to work for a competitor. People asked me why I made my investment in a Kabota Zero Turn…read moreMower at Niagara Implement. It was because over the years I saw how good their service really was and how well they treated their customers. The service and the value for price made Kubota and Niagara Implement the natural choice. The integrity of Al, Matt, Greg and the entire staff is what impresses me still today. Now years later when I needed them they were there for me. Well done. I have done and still do time after time I recommend these folks and their products wholeheartedly! Never be afraid to work with the very best...you won't be disappointed!

I will tell everyone to hire this company. Great price and the mechanic is Excellent!!!!!!!!!!!…read more Very fair prices and the experience is a Plus. Hire these people and get a repair made easy!!

Prompt, informative, reasonable price and professional. Good communication. Highly recommendread more

From start to finish Andrew's Estates provided top notch service to me!! I was very anxious with my…read moremove, retirement and everything happening so fast. I had 31 years of a home to be cleaned out which was over whelming to me! Joe was always patient, calm, accommodating and kind. He understood my anxiety and worked with me. The crew of Amy, Joey, Alicia and Matt were great!! My thanks to everyone!! I am now in the great state of Texas with my daughters, son-in-laws and grandsons!!

Just a little cofused on how to reach this company for information about their services. We have…read moreleft phone and email messages but have yet to receive any type of reply (after 7-10 days). If this is a reflection on their customer service skills, it is concerning.

Vert helpful and knowledgeable staff, lots of selection to…read moresee on display. We Purchased lights for our new build a few years back and just updated some fixtures recently for our basement. Always happy with service, and quality of lights. Glad to support local small business'.

Home Lighting...less the "lighting"…read more Guess I have no choice but to generously give them 1 star. Bought 3 pendant light fixtures from this store. They wrote out the type of bulbs to get but unfortunately these bulbs are virtually impossible to get. After numerous trips to try to find them we called the store yet again to tell them we were returning them. They were less than helpful, rude and promised they would look into it and get back to us but of course didn't. We were also informed that they do not accept returns and that it wasn't their problem..."they aren't in the light bulb business", imagine that...a light fixture store that isn't in the light bulb business! I would definitely recommend this store, but only if you are looking to purchase pretty things to hang from your ceiling that you can enjoy during bright sunny days or when you and your guests are wearing your worm picker headlamps that you purchased at Canadian Tire (which by the way come with the light bulbs)

I was very impressed with their quality of work and professionalism . The technicians were polite…read moreand knowledgeable. They answered all my questions and the main thing was everything worked perfectly. Highly recommended. From sales to service everyone was awesome. I would give them 10 stars if Icould.

Great experience receiving and having my home generator installed. They promptly showed up and…read morecompleted the work in the quoted time and on budget. The financing options are clear and laid out well. The contractors were friendly and did their best to walk me through my new power system. A few issues I had was that they left a little mess behind and didn't fill in dirt around the generator pad. I had to do this myself. All-in-all it was a posit experience and I would recommend them to anyone in need of a home backup generator.

Negatives - communication could have been improved. I'm finding this isn't specific to Picone but…read moremost contractors, what they say in the field doesn't always make it to the scheduler/admin team. Lots of back and forth to get clarity on what was said and expected. That said, for our landscaping, they did an INCREDIBLE job. Lisa gave some previews and recommendations and when we found a new flooding pool (again, lots of rain this year), she pivoted the plan to make sure my plants wouldn't drown. When the rains finally stopped, Lisa confirmed the intended day, the crew showed up on time, they made sure I was happy with the layout and encouraged me to share opinions to make sure I was happy. The crew was respectful, kind and very knowledgeable. Price was reasonable considering the mess they had to clean up and there isn't a day I'm not standing outside admiring our flowers!!

completely disorganized and does not answer the phone, very negative, experience. The billing is…read morea screwed up, they don't follow instructions. If you have another option choose them. Jamie K is right on with those somments.

In the AI reviews it mentions Integrity well I have to counter that review. I found out just how…read morelittle Integrity they have just today . One of the hydraulic hoses on my Kubota loader spring a leak so I brought it in to get it replaced . They made a replacement it is a 3/8 inch holes . I thought while I was at it I would replace all the other hoses so that I wouldn't have to worry about any of them bringing a leak anytime soon . They had to order the connector ends cuz they didn't have enough to satisfy my order . So I took off my hoses a week later brought them in and when I picked them up I mentioned that they seem to be pretty big in diameter and the service rep said yeah there's 30 . When I got home I realized they made one half inch diameter hoses instead of 3/8 in hoses. So I called them up and they said that won't be an issue whatsoever you can use those . Well it turns out the very first time I used my tractor it blew the seal on one of my bucket loader hydraulic Rams . At first I didn't know where the lake was coming from and I thought it might have just been from changing the other house. So I cleaned up the mess used the tractor once more park it once again oil on the floor and then I saw where the oil was coming from. Anyway I talked about the service manager and the owner of the Newfane Kubota dealership and he denies any responsibility just a coincidence she says just a coincidence will my tractor has been kept indoors it is immaculate you wouldn't even know it's age by looking at it. It has only 500 hours on it which is nothing I didn't have any seepage or any problems before this. Not only that but since they use half inch hose with half inch connectors it cost me an extra $100 and I didn't even complain about that I just took his word for it that everything would be fine. Well today he said he's not doing nothing for me he's not going to give me the seal kit I'll have to buy and install myself. He doesn't care that he overcharged me $100 because he used the wrong size hoses. He takes no responsibility here whatsoever. I will never go to this dealership again and I hope nobody else does.

I used to work for a competitor. People asked me why I made my investment in a Kabota Zero Turn…read moreMower at Niagara Implement. It was because over the years I saw how good their service really was and how well they treated their customers. The service and the value for price made Kubota and Niagara Implement the natural choice. The integrity of Al, Matt, Greg and the entire staff is what impresses me still today. Now years later when I needed them they were there for me. Well done. I have done and still do time after time I recommend these folks and their products wholeheartedly! Never be afraid to work with the very best...you won't be disappointed!