These guys are THE WORST !…read more Ambiguous and incorrect information given to me, really slow shipping g so I got my money back and bought my tires through Tires Easy, and BAMM, my tires arrive tomorrow !!

They advertise the Procar Rally seat conversion as a complete kit which includes seats sliders and…read morebrackets which adapt the seat to the Camaro bolt configuration. The pictures and the description both refer to the brackets as inclusive; however, they did not send them. When a missing hardware request was submitted, a rep named Amy E. initially attributed the inconsistency to the manufacturer and essentially dismissed my claim. But I was able to talk to a rep named Joe who took my dilemma forward to a supervisor and they made good to provide the brackets. Shouldn't have had to work this hard to get what was advertised but grateful to Joe and Ecklers for finally taking responsibility.

They have no problem taking your order and your money and ordering the wrong part. I ordered seat…read morecovers for Torino, they took three months to get. When I finally got the order, it was wrong. They told me oh well I guess I missed it by one number when I ordered it. All I needed was the backseat to be changed from a formal roof car to a convertible. The backseats are different. They told me that I had to send the whole set back. The problem was the two front bucket seats had already been upholstered. I asked if I could send just the Backseat back since it was the wrong one. They said the only way they could do an exchange was for me to un-upholster my front seats. and send everything back. Absolutely ridiculous. This once was a good company. They've gotten too big and they just don't care anymore.

I called to ask if they had parts in stock which they said they did. I placed my order and included…read morea Rush charge as I wanted to work on the car that weekend. I received less than half my order. They now tell me the remaining items are on back order and I will not receive them for seven or eight months. They supposedly had an alternate part but I would need to cancel my order and order the other part again, and of coarse pay for shipping again. Definitely not the same company I used to be now that Eichlers purchase them. I will be working with Snyders from here on out.

Fantastic customer experience! Counter staff is very helpful and knowledgeable. They took care of…read moreall my questions and made great recommendations when I was buying parts.

I'm very happy with the staff there. I was on the hunt for a new Ariens snowblower since my Cub…read moreCadet 3X was broke...again. They were very friendly and helpful. They had the Ariens Platinum 30" 414cc snowblowers in stock and on sale. When I walked in, they had my machine all prepped ready to go with a sold sign on it. (Pay cash if you can so you don't get charged a small percentage if you put it on your card) They saved me about $300...plus the great customer service made the 30 minute drive from West Seneca worth it. I did try to deal with Schaub Equipment in West Seneca since they are just 5 minutes away from me. I will never again step foot in that place. Their customer service skills are terrible...nothing new though with this place. Miserable and condescending p****s.

Associate was very condescending to us (two women) immediately when we walked in. He acted like we…read moreweren't serious about purchasing and assumed we couldn't afford it. We went down the street to Niagara Truck Equipment and made the purchase instead.

I purchased a long block and it arrived really fast. After installing the long block, we had a…read moreproblem with it, trying to start and pushing fuel out the exhaust. After talking with the text that Reviva and consulting with local technicians, we were able to determine that the cars was due to improperly installed copper cups in the head. We had those replaced and the engine ran great. I contacted the warranty department to see if they could cover some of the cost incurred. The warranty department has yet to respond.

Such excellent help and assistance searching parts for our 140M…read more Definitely do more work with them.

We did a roof rack for our F-150 crew cab. They did an excellent job at very reasonable price. The…read moretruck was ready when promised. Love the roof rack. Highly Recommend.

From the owner: Truck and Trailer Equipment, LED lighting, snow and ice equipment, aluminum flat beds, service…read morebodies, tool boxes, custom fabrication, CNC Plasma Table, Chains-straps-binders, trailer hitches, ladder racks, hydraulic pumps and motors and much more

The store is great to shop at, decent size and very organized. The customer service is great…read more Whenever I have a question regarding parts or service, I get no indication that I am bothering them. The employees always have answers and if they don't know, they direct me in the way I need to go.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Very unfriendly customer service. First call, hung up on. 2nd call, very short, curt, and no…read moremannrrs whatsoever. I won't be shopping at the Lockport location ever!

Every time we go to this store it is a disaster! Never have merchandise for coupon items, returns…read moreare painful and customer service and other workers are really nice but very ill informed.