I first found this company in 2022. My elderly mom had a slow healing leg wound that required home…read morehealth visits and outside doctor office visits to monitor & change dressings, showering help to keep the wound dry, dressing help and misc assistance so she could stay still enough to elevate her leg to encourage healing, and general help staying on top of all her appointments & needs. After speaking with a few other agencies & a single terrible experience with a contract caregiver, I chose this company because I liked that their caregivers are employees. Care Manager Yeni Anaya worked with me to learn about my mom's personality, quirks, sensitivities, & needs. Based on what I told her, she recommended a caregiver named Geraldine Rios for my mom. Now, almost 2 years later & long past the healing of the wound that made me seek out a caregiver in the first place, I have kept Geraldine on a regular schedule. I am so grateful for Yeni's recommendation & for the many hours of patience & caring & listening that Geraldine has dedicated to make my mom's life more rich & balanced. My mom can be fun & incessantly talkative, or quiet & broody, or picky & cranky. She does not socialize with many people - she was accustomed to just being with my dad for a century, so she is a one-person person. Geraldine handles all her moods like a pro. Before Geraldine, my dad was the only one who could do that. Geraldine has encouraged my mom to join in on more activities offered at her assisted living facility than she ever has, so they have fun together & it makes my mom socialize more with other residents. She also learned & remembered my mom's little OCD preferences, her own quirky ways of doing many things, plus the things that triggered her, & the things that bring her joy - like planting flowers or repotting orchids to rebloom again. Geraldine has a regular weekly schedule, but has always been flexible to change or edit her hours if my mom needs to make a doctor's appointment at a different time, or decides she is too cranky & needs alone time, or wants to take a 2-hour shower during which she blabs to her & turns the water off every 15 minutes to conserve resources. I can always count on Geraldine to let me know if anything seems off with my mom, so she has given me so much peace of mind. When my mom is in a good mood, she laughs w/Geraldine & they have fun. When my mom is cranky, she will blame anything & everything on Geraldine. When my mom is needy, she will ask Geraldine to never leave her til she dies. I imagine this is similar to how my mom used to act with my dad before he passed away. I hope that your loved ones can be matched with someone like Geraldine too. A great caregiver will give you the peace of mind that you need, & your loved one a much better quality of life.

I'm not sure about some of these reviews-I've had the same experience as other one star commenters…read more No communication unless I follow up. Very difficult to get someone on the phone or a returned call. Hold Times over 30-40 minutes just to talk to someone. Unanswered voicemails. I've updated my availability hours to almost 'anytime' and they still haven't matched me with any caregivers for my disabled son. It's been 3 years of this. It started a little better back in the beginning of the process-we had a handful of different caregivers. All but one were really inexperienced or flaky-would cancel last minute or just not show. They sent me someone in their late 60's who was physically incapable of taking care of another person. She needed to sit the entire visit and got winded easily-so I couldn't leave and almost had to care take HER. I had one caregiver show up and tell me she was basically homeless and asked if we could help pay her under the table. That was during Covid-so didn't feel like it was safe having someone from a shelter exposing my immunocompromised child. We had one show up high-I didn't feel comfortable-so asked her to leave-after that we haven't been paired with anyone. It is very hard -according to the caregivers also- to get a hold of anyone at the company to sort of liaison. I found myself helping navigate some of the issues with the caregivers and their timesheets from my end since they also seemed to not know. Regional center has no other options so we are stuck on some long waiting list for some mediocre care-when and if it ever comes.

Our Clinical Liaison, Nancy Benitez, is truly priceless. During an overwhelming and stressful time…read morefor our family, Nancy became our guide, advocate, and an essential part of our team as we learned to navigate TPN. From our very first conversation, she treated us with compassion, patience, and respect. She always takes the time to answer questions, explain options, and ensure we feel informed and supported. While her knowledge and professionalism are exceptional, what stands out most is her genuine care for my daughter's well-being. Nancy consistently goes above and beyond to coordinate care, communicate with providers, and make sure we have everything we need. Her support and education have given me confidence and peace of mind during a difficult transition. We are incredibly grateful for all that Nancy does for our family. Her kindness, expertise, and dedication make a lasting difference, and we feel fortunate to have her on our journey.

As a longtime caregiver for my severely disabled father, securing IV league's services constituted…read morea huge improvement in both of our quality of life. Everyone I've dealt with has been incredibly professional. Deliveries have been reliably on time. Can't recommend them enough.

Comfort Keepers were HUGE lifesavers for my family and I. My father had recently been hospitalized…read morefor some recent health complications. Once he was ready to be released, I needed to find temporary care for him in a very short amount of time as we were transitioning him to a new home. The staff were extremely responsive, quick, and helpful. They were able to give me a caregiver that met all the requirements we were looking for and more. Most importantly, my father loved the caregiver they paired us with! Given their size, network, and staff, they were very accommodating of the schedules and hours my family needed! I am extremely thankful for everything this wonderful team in West LA did for my family and I during such a difficulty time. Looking back, I don't know what I would have done without all their help! If you're looking for caregiving of all types, I truly recommend the Comfort Keepers team at this branch!

Comfort Keepers provided excellent care for our Mom while she was living at a skilled nursing…read morefacility in Santa Monica. The entire team was very supportive and communicative during this very difficult time as we weren't able to visit our Mom due to Covid 19. The caregivers went above and beyond in assisting our Mom who suffered from dementia, was recovering from a broken hip and being treated for pneumonia. It is absolutely essential to have a caregiver for your loved one, especially if they're a fall risk or unable to see family. They forget to ask for help, are at risk of getting up and falling and can become depressed without the one to one attention and support to keep them eating and motivated to exercise and stay active. Our family is grateful to our caregivers Desiree, Karlie and Carolee. They helped our Mom stay motivated, shared her vitals with us, helped feed and encourage her to eat more when she needed to, FaceTimed with us everyday, played her favorite music, helped change her and get her up out of the bed and moving. Our Mom really liked them and I know she looked forward to seeing them everyday. We are so grateful.

Ronnie and the entire staff are thoughtful and thorough and are very much aligned to the care each…read moreindividual needs in their community

Toured this facility today for a great aunt. Luis Monterossa was the tour guide. He was so…read morefriendly, patient, and informative. No pressure at all. Very clean environment. If you have a loved one who is no longer able to stay in their own home, I would definitely check this place out.

I am receiving excellent care from two home health aides (HHAs) employed by At Home Nursing Care. I…read moremade a wise decision in employing this company after interviewing 3 other agencies. Before committing to service, I met with a registered nurse from the agency who oversees care. She assessed my health status and needs in order to decide if I was an appropriate patient for home care offered by the company. The HHAs are caring, knowledgeable and respectful of privacy. They supervise my daily exercises, assist with meal preparation, shopping, household chores and driving to medical appointments. The office manager, Jeanette, is knowledgeable, and always willing to help. I highly recommend this company.

When dad was getting discharged from the hospital we were nervous and didn't have much time to make…read moreplans. Jeannette was kind and patient - took to the time to understand our needs and worked quickly to find a solution, answer questions and resolve the paperwork. She found us care for just a few hours later which relieved a lot of stress. Kristina who came for overnight care was excellent. She was careful and kind, supporting dad while being patient and respectful of his needs. He was a little uncomfortable with the idea at first but she eased him into it. She also gave us suggestions and tips. While we were overwhelmed, she calmly helped us navigate what was happening. Leslie, the nurse who came the next day was also great. She was prompt, gentle and kind. She efficiently got the information needed to make sure dad would be okay and answered numerous questions. Overall loved working with this agency. Would recommend them and will be going to them for future needs.

Mom's Home Care provided 24/7 support for my father over several years, and they truly exceeded…read moreexpectations. After his COVID hospitalization, my father, in his 90's, needed full-time care. Through a referral, I contacted Mom's Home Care, and within a week they had arranged round-the-clock coverage with exceptional caregivers. The caregivers were reliable, compassionate, and attentive, providing outstanding care for my father. The case manager handled all logistics seamlessly, ensuring continuous coverage during vacations, illnesses, and unexpected situations. She was also a valuable source of practical advice throughout the process. As my father's dementia progressed, the team adapted to his changing needs and continued to provide excellent care all the way through to the end of his life including hospital stays and hospice care. Beyond the care itself, they were a calming and comforting presence for my father and gave me peace of mind when I wasn't there. Their care allowed my father to remain at home, which meant everything to our family. Thank you Mom's Home Care.

I highly recommend Mom's Home Care. My father suffered a serious fall and spent over two weeks in…read morethe hospital. The doctor recommended getting a 24/7 nurse at home. It was a stressful time as you can imagine. There are a lot of care decisions that need to be made and I had very little experience to fall back on. At the recommendation of a friend, I contacted Mom's Home Care. On that initial call they did a wonderful job explaining the process and answering our questions. Their guidance was invaluable and the care team they assembled was great. Thankfully, my dad is on his way to making a full recovery. The Mom's Home Care team was instrumental in making this possible.

Omg!! What can I say other than absolute good things about this agency…read more My mom had the pleasure to receive some hours from them and I am beyond pleased with not only the staff but the nurse/caregivers that were placed in my home for care for my mom. They were accommodating, friendly and always on time. In the future if I need this type of service I would not hesitate to do business with them again. Thanks!!!!!!!

Hi, Genethia here. My husband of 53 yrs has dementia, congestive heart failure and neuropathy . I…read morehave high expectations for anyone caring for him in my absence. I interviewed several service providers for in-home care. Home Instead in Culver City, CA is by far head and shoulders above the crowd! The staff is excellent, all of them. Chazz came to our home, went over everything with us, explained how things worked, the cost and the flexible way in which you can change hours with advanced notice. When I asked for a single caregiver because my husband becomes agitated with too many people they said "yes" that could be arranged. Joyce Jones is our caregiver and WOW! She is simply the best. She is professional, knowledgeable about dementia patients, warm and caring all in one package! She is patient, stimulates him mentally, makes sure he gets exercise, and that he eats well. She provides breakfast and lunch - always finds creative ways to use what's on hand. She gives medication, checks BP and weight everyday. The scheduling staff, the billing staff - all are excellent! I will use Home Instead for as long as I can keep my husband in his own home where he is thriving due to them! Thank you Home Instead!

After getting a blood infection, I was pretty devastated to learn I would need to keep a PICC line…read moredry, clean, AND have to administer IV antibiotics to myself daily. I was very scared! Thankfully, my nurse Shin was so patient and made me feel comfortable in everything that was going on! I hate blood and she made the blood draws and the PICC line changing a breeze. So thankful for her and Assisted Home Health for hiring her!!

We had Betty as our PT for my Dad she was amazing. Patient, clear communication, great follow up…read more She provided great guidance in exercises to strengthen and ways to properly use cane and walkers. Happy with the service provided.

Talk about making a very hard time easier...this company is wonderful. We needed to hire someone…read moreto take care of a family member with only hours before they were released from the hospital on a Friday afternoon. Allpoint Home Heath was able to place a wonderful CNA with only hours notice. They were in communication with us over the weekend and their President even drove out to the house to make sure everything was okay. A wonderful company providing an important and sensitive service.

I want to thank Allpoint so much for helping me when my mom was so ill. Este was amazing and…read morequickly helped me find my mom the best care she could have in her final months. Thank you.

Sheridan in Home Care assisted my grandma. My grandma loves the caregivers here; I feel…read morecomfortable, because I know she is in good hands. The caregivers assist my grandma, by helping her bathe and cooking her food. Jodi Carr walked me through everything. Thank you Jodi Carr .

UNRELIABLE. My first ever experience with this agency. The care giver dropped out with no backup…read morefrom the agency on the morning of a 3 day stint we reserved for our father. What if we were on a plane to fly overseas?