HUGE assortment of open jumping, bouncy houses and climbing! Staff friendly when I came in w my…read morekiddos today. Reserved online and paid for and signed waivers. This will help w wait times for excited kiddos. Place is clean and again, HUGE!

This is our go to place on Fridays during cold season. Close to home and my kids love It here. I…read moreGet our tickets on groupon. Definitely worth it

Please spare yourself from going to this gym. I am sure the programming is excellent. That said, we…read morereceived a confusing and aggressive set of emails from them today. See my review on google with the email exchange. We received not about payment for classes, which I missed (and I admit to be scatterbrained) and this happened previously; so, I understand. They then sent an email saying that we needed to "pay or be banned", and I emailed back that I was confused as we have never been to their gym (so, how could we be banned). And then they decided to note when we last visited their website (2 weeks ago). I asked for clarification again - saying if we pay we are but if we don't we are banned or we were just banned. When my husband chimed in to ask if we could pay immediately, we received another baffling email.

The gym is big and conveniently located, so we really wanted to love it. However, the front desk…read morepersons are cold and unhelpful, you never get to meet the coach in the introductory classes (my daughter has been in class for a year and a half - once a week after school - and we have never met the coach - even after requesting to do so). They told us you could pay a large fee for an hour of private coaching - we said ok - they never got back to us. But they are one of the only gyms in town, so the waitlist is long and they don't have to treat the parents decently (especially the parents of kids who are there to improve skills, coordination, balance, etc. but not be actual gymnasts), because there are always other new families waiting to get in.

We went to urban air for my nephew birthday. I bought pizza for the kids and they the staff over…read morecooked the pizza. As you can see the sausage ar black. Also the crust tasted burnt. The kids refused to eat the pizza and we ended up throwing it away because they refused to give us a replacement even though we hadn't touch the pizza. They gaslight us saying the pizza wasn't burnt and it looked good and all the pizzas looked like that. All I have to say is don't waste your money. Update 10/23 Urban air responded to this review to contact them and leave my contact information. As of now no one has reached out to me after I reached out and as they requested.

Ok so kids do have fun no matter what, but....we aware that half of the attraction may be broken or…read moreclosed. They have VR in the advertising and it has been permanently closed for years. Today ropes are down for maintenance. Spin zone has 2 karts working, speed karts have 5 max working at a time. The obstacle course is closed, all 3 lanes. I mean, you pay over $40 and half the attractions advertised are closed.

Really fun place for the kids to run around and get their energy out. Our kids are three and five…read moreand they had a blast.

When you're looking for stuff to do with your kids, you have 3 main questions:…read more 1. Will my kid have fun? 2. Will it make my kid tired enough to sleep? 3. Can I do this without spending a fortune? In the case of Jump Town, the answer to all 3 is: YES When you walk in, you'll remove your shoes, sign a waiver and pay your entry fee ($13 during the week, $15 on weekends). What's nice is that the price includes two free adults per child. Inside, you'll find massive bounce houses and trampolines designed to burn off all that preschool energy. Everything is free with the exception of a couple of video games or air hockey. There's a small room in the back with some building materials for kids who like to do that. There's a small fenced-in area with small play structures for really little kids. They do have a snack stand available, but you can bring your own food. They have 2 women's bathrooms and 1 for men. There are party rooms available. I think the right age for this place is 3-6. When we were there on a Sunday, there were a couple of bigger kids who don't really know how to watch out for little ones, so if your kid is on the small side, you might need to keep a close eye on them. If you'd like to save money, you can get a 10-pack of visits for $100. You'll probably be back, so this is a great value, especially if you have more than one kid.

Came here for a birthday party on a Saturday afternoon. The Mama hosting the party was all…read morestressed out as she thought they booked a private room for the party but Altitude advised otherwise. It was a huge party too, about 20 kids + their parents so it was pretty chaotic from the start. With it being winter and everyone having gigantic coats on, the space to move around and maneuver within the party area was pretty tight! But I guess all that comes with the territory and for those with kids, it's pretty much expected. Took my daughter to the trampoline area and the place is huge with different areas to jump in and run around. It's a lot of kids and I don't believe there were enough workers to supervise all of the individual areas. It's easy to lose your kid here, especially if they are small and under 10 years old. So I chose to stay close to mine. My daughter did get hurt right before the end of the party. I made sure she wasn't in a highly trafficked area and of course the moment I take my eyes off her for what seemed like 5 seconds, I find her on the ground crying and claiming she is not able to get up. I thought she had broken her leg. After consoling her and asking her what happened, she finally told me that some little boy collided with her and banged her knee. The moral of the story is, be careful when you come here as it's risky. There is not really a separate place for young kids and big kids - they all pretty much jump together. I tried to protect her from the rowdy kids but I've come to the realization that these trampoline parks are a big liability. That is why they make you sign a waiver when you come. It's a fun place but we may be taking a little break until my little one is a little bigger.

Great spot in the neighborhood - not to over priced and a great place for kids to get some exercise…read moreand sweat instead of being cooped up in a house all winter

After COVID the prices were unbelievably inflated and greed took over. As adults, a $20/class fee…read more(pre-covid) is now $35/class with a monthly fee, first time sign up fee and yearly $100 for the same exact class. I could only imagine the prices of children's (clientele they actually care about) classes. Go to City Club Gymnastics or Morgan Park instead.

My children 7 and 8 took gymnastics classes at this facility…read more On Saturday Juneteenth this year the instructor told my children that white people burned black peoples in their homes. My kids came home horrified with a lot of questions, when I emailed the manager to let her know about My children told me, she sent me a very rude email instead of asking questions. I received an ignorant and unprofessional email see below. The name of the instructor FYI was Dillon in case the manager would like to know! We have moved Out of Chicago and they were still charging me hence the refund reference in the email!

Undertrained staff and apathetic management. After waiting in line for a very long time to claim…read moreour tickets and fill out waivers I asked the young lady at the front about changing the our reservation and removing some tickets for some ages and adding others. She seemed incredibly confused and panicked by the request. After a while of messing around by her computer she told me that she is new and apologized for the inconvenience and the wait. I asked why management let her work by herself if she's inexperienced and she laughed and said she didn't know. After a long while of messing around and help from another employee we finally got the tickets we needed as well as the required socks. The actual park was fun and interesting with lots of obstacles and courses, and the party I was with seemed to enjoy their time. However when we got our food it was also a complete mess. Same situation. Untrained staff very quick to throw management under the bus. It seems they hire mostly teenagers, but maybe it was just the day we went. I hope management trains their staff more, because if they did this would have been a very fun night out. Staff was nice either way. Fun park just ran in strange ways.

We took the kiddos for a birthday. It's a reasonably priced place, but it's not that big. Our boys…read moreare nine. They ran around and enjoyed the park, but I noticed they started getting bored soon after. I noticed the teenagers stayed on the basketball court. Technically, outside food isn't allowed. However, the agent did let me bring in a small Gatorade. Overall, it's a great place for small birthday parties or burning the kids out on a random Saturday. I just wish there were more variety.

We had such a great time at Get Air! The staff and manager were so sweet and welcoming, and the…read moreplace was clean. The manager was constantly checking in--not just on us, but on everyone--which was really nice to see. We also took their recommendation for pizza, and let's just say there wasn't a slice left by the end. The kids had an absolute blast, and the adults actually got to relax a little too...which is a win! Thanks for making it such a fun and easy day. We'll definitely be back!

The people there were very nice and they made my day it was super clean and it was so funread more