My daughter has been going here for about a year and is in the same room where the accusations from…read morethe other user came from. At no point have we been concerned about her well being. The staff is amazingly attentive and is always willing to listen to any concerns we may have. Coming from the mental health field, Children's Safe Stay provides an emotionally intelligent and safe environment for children to not only play but learn as well. Their staff treats these children as their own and ALL interactions I have had with all of them have been nothing but pleasant. We pick our child up every day happy and she is never afraid to go with the teachers upon drop off. We interviewed many other daycares and we are so glad we chose this one.

the staff here truly care about the children. everyday my child is excited to see not just friends…read morebut the teachers as well. they have always keep me well informed on my child's daily schedule and they always have fun activities going on that my child loves being a part of. i would highly recommend this daycare

Updated Review July 2024…read more I've removed my child from this School. My son is now 3yrs, from 7months to about 16months things remained the same as what is described above. He stepped up to another class in which he was the youngest, Mrs. Forbes (Owner/Director) asked because she needed to make room for another child. My wife and I agreed, we felt like it wasn't a big deal. Unfortunately the level a care went down tremendously. For example: Diapers not being put on properly on multiple occasions, using someone else's diapers, my son had scratches on his arm because an employee was allowed to grow their nails out and in the mist of trying to save my son from bumping his head on a sink, she grab him and left scratches on his arm ( This incident happen mid week Mrs. Forbes didn't look into the matter or contact me about the matter until 2 weeks later). My son eventually was removed from that classroom due to several meetings I had discussing the same issues over and over with Mrs.Forbes who would make excuses and referred to First Step's as the best daycare in middletown and no other place provides the type of services she does. After the countless meetings, my son was place in a class that had kids younger then him. Mrs. Forbes felt like the teacher was competent in which she was. Things got back on track, he had some regression being in a class with kids that were younger then him in which there was some behavioral issues but the teacher stuck it out and assisted in getting him potty train which we greatly appreciated. Most individuals would ask why leave those things are minor, your child is happy and well taken care of after you had several meetings. Under the suggestion of Mrs.Forbes we had our son's behavior evaluated, findings came back normal with the exception of him needing a new environment. Mrs. Forbes is condescending, her attitude is nasty, she believes the parents have some obligation to her and the way she wants things done, there is no accountability, and she forgets that she works for the parents and children. I gave a four weeks notice before I left, I ultimately pulled my son out before the agreed time because she is not a woman of her word, as far as contract and hours that were suppose to be given. Mrs. Forbes made and executive decision to give me a credit instead of honoring the last 2weeks at 12hr days. Mrs. Forbes made it seem like she was doing me a favor when gave me a credit. Mrs. Forbes didn't stand by her word, when that was brought to her attention she disregarded what was agreed on and basically ignored the agreement that was made. My wife and I were upset over agreement that was made that she didn't honor. So we called for a meeting (Monday). Mrs. Forbes has a camera as well as a mic outside her door, my wife who does not curse called her a witch because she did not honor the agreement we set. Mrs. Forbes then called me to call me unprofessional and how she had patience with my wife and I. I think i had the patience. I will never recommend her business again. Good Luck to the Guy I Seen outside trying to get a spot at Missed Steps. FYI We did get our deposit back, i believe it was out of damage control rather than sincerity.

I don't usually write reviews but I really feel like this center needs to be recognized. First…read moreSteps is always concerned about the safety of their children. The center is always kept clean and you can tell the owner really loves what she does and cares for my daughter like she's her own. It's like a home away from home for my daughter who loves it there. There was separation anxiety at first which is normal when first being introduced to a new environment, but now she really enjoys it. I can really see a change in her developmentally. I love this place. It's really a step up from all other day care's. They really put in the time and effort. I wish this place was open when I had my first first daughter!

Great daycare! Flexible scheduling!…read more Director is constantly getting hugged my kids and you can tell she cares about the kids. Teachers are nice and program during the school year and Summer camp is always fun.

I cannot begin to express my gratitude for this school. Denise, Christine, Tammy and many other…read moreteachers will forever hold a special place in my heart. They are such a wonderful school with many amazing teachers that make your experience amazing. Although my daughter graduated this year, i will never forget this special family of people that cared for my daughter for many years.

I am completely satisfied with the level of education which both of my children have received. The…read moreteachers are fantastic, creative, caring and patient with all of the children. I highly recommend MHA for a Preschool.

My son has been attending since he was just a few weeks old, and from the very beginning, I have…read morenever once worried about leaving him in their care. That peace of mind as a parent is truly priceless as I work all day long. The staff are caring, warm, and inclusive to all children. They've created a safe environment where my son has been able to grow and build connections with staff and kids. My son looks forward to seeing his teachers each day in his class and all of his friends. He is happy to go, comes home smiling, and has formed strong bonds with both staff and friends. We appreciate all of the updates we receive and enjoy seeing daily pictures of what he did throughout the day.

Leaving my three-month-old baby in someone else's care for the first time, especially when…read morereturning to work so soon postpartum, was one of the hardest things I've ever had to do. From the very beginning, the staff at Prime Time made that transition so much easier for me. They showed such genuine kindness and patience with both me and my baby. As a new mom, I had a lot of worries--especially when she was having trouble eating at first. Instead of brushing off my concerns, they were incredibly attentive and reassuring. They kept a close eye on her, communicated with me throughout the day, and worked with me to make sure she was comfortable and getting what she needed. Their level of care and understanding meant the world to me during a time when I was already feeling emotional about being away from her. Knowing that she was with people who were nurturing, patient, and truly cared about her well-being gave me so much peace of mind while I was at work. They created a warm, supportive environment not just for the babies, but for the parents too. I'm so grateful for the love and attention they gave my daughter during such an important stage of her life. Any parent would be lucky to have their child in the care of such compassionate and dedicated caregivers. Thank you Eva, Sheyla, Brytanii, and everyone at Prime Time!! We will miss you guys!

Our family loves Stepping Stones! The staff takes amazing care of my sons and treats them like…read moretheir own. It is always extremely clean and the staff keeps me informed of everything going on throughout the day. It is also an extremely affordable daycare compared to others in the area. We are so grateful overall to have found Stepping Stones and we have all made forever connections there!

My experience at this school was absolutely horrific. There was no communication when an active…read moreproblem was happening no matter what I did. Email, call, or asking for a meeting you will get nowhere. Once they have your child pinned as a bad kid he will get treated as such even when I made multiple attempts to communicate and find a solution. For a kid who was never in daycare before, he was only given a little over a month to try and adjust with very little communication about what was happening before basically writing him off saying this school is not for him. Basically if you don't have the perfect child or your child needs any sort of support this is not the school for them.

my experience as an employee at the bloomingdale daycare and nursery was awful. During only one…read moremonth of working there I witnessed abuse of a child by an employee. Of course, I reported it to the director, Miss A and the parents were notified. I spoke with the police and told them exactly what I saw. The employee who abused the child was terminated. In about a week I was called in for a meeting where I was told "because of the incident you reported parents are taking their children out" I was terminated. This was an act of workplace retaliation and I want all current parents and new parents to know that the directors of this daycare had no idea of the abuse happening within their daycare, or maybe didn't care to report it in fear of losing money and children, then terminated the only person that came forward about the abuse.

What can I say about this school other than they are AMAZING!!! I took my daughter out of a…read moreterrible school and the staff took us in with just 3 days before school started. I left her there on the first day not knowing anyone and my nerves were through the roof. Once I picked her up that day she was so excited about couldn't wait to go back (she never did that in the other school) When I tell you my daughter learned SO much it actually brings tears to my eyes, her teacher Mrs. Liz is the absolute BEST. The place is filled with friendly teachers & staff, all classrooms & facilities are SPOTLESS & most importantly it felt SAFE. I'm so sad my daughter is leaving the school to start kindergarten in the fall but let me just say they are BY FAR the best! Thank you TLE of FRANKLIN LAKES you have exceeded all of our expectations & we will forever thank you for everything! Milania & I will miss you!

Our b/g twins are 2.5 and they are in LOVE with TLE. This is their first time in a full-time…read moreprogram and we were definitely afraid it would take some time to get adjusted. We started them off slowly with half days and found that they asked to stay longer. They speak about their friends and teachers at home and show us the projects they've made and things they've learned. Most importantly they're learning to love school and that going to school is fun, which is hopefully something they'll keep with them forever.