Switched to this PCP after having a terrible experience at a different office in Franklin, and let…read moreme tell you it was well worth the switch. Rarely have to wait at all, friendly and knowledgeable staff, quick with paperwork and referrals. Highly recommend!

I have enjoyed my appointments with the doctor. I really felt cared for by the nursing staff that…read moreis always quick to respond to my calls and questions regarding my healing and care for last several visits. I am made an appointment my doctor I saw physicians assistant. The physicians assistant was absolutely super.

I wish I could give a 0! Awful experience. I was told my insurance would cover the visit and I…read moresubmitted my insurance info. A tight quad and hamstring, I saw Dr. Shin August 2025. He gave me a script for an anti-inflammatory AFTER he told me I'd probably need an MRI and possibly back surgery, even though I had no back pain. He said the same had happened to him...no pain...back surgery. With PT and my chiropractor, my problem disappeared. Three months later I received a statement reflecting payment by Medicare and my supplemental, but showing I owed the full amount. I called the billing dept., spoke with someone who told me they're having a problem with their billing system and I owe nothing. I have been receiving text messages demanding that I have an outstanding balance. I've left 3 voice messages for the billing dept. and have not received a return call, but continue to receive text messages, even on Thanksgiving Eve, when I know I won't be able to reach anyone. I've just send an email through their website. This is obnoxious. I will never return there.