The office staff seems to be of the highest level of incompetence. They can't seem to figure out how to solve the most basic level of issue. Such a key fobs constantly resetting . Mind you they charge the highest market rates of rent for these apartments but management operates as if this NyCHa housing or something. Walking around and to the building dog waste is everywhere including walking through the entrance and the hallways and elevators. This is supposed to be a luxury building but again as evident in the comments repeatedly management is part of the problem. They building stinks and even living in the higher floors you smell garbage. Because once again management can not seem to manage the issues causing such. They act so incompetent when ever an issue is brought to them as if they don't know how to solve the issues of the job they were hired for and on a constant bases having to reach out to folks about their heads to get simple issues resolved. The building has so much potential to be great but they seem to constantly hire the most incompetent managers that make living here a dumpster fire. They barely gotten the trifling rich infestation and dead body smell dealt with. It's down right pathetic and pure laziness of the office staff that makes this building such a disaster to live in. read more

DO NOT MOVE INTO SKYLINE NEW ROCHELLE. My experience here was beyond frustrating and unprofessional from start to finish. I worked with Alexandria Fleitas, a leasing specialist with only one year of experience, and it was clear she lacked knowledge of the process. Every time I had questions about the property, she would huff and puff as if I was bothering her. Instead of ensuring the apartment was ready, she was more focused on rushing us into a unit that was not move-in ready. The old tenants moved out on 9/17, and Ms. Fleitas originally gave me a move-in date of 9/25--a completely unrealistic turnaround. When I told her the window was too small, she brushed it off, saying "we have professionals who can get this done quick." Of course, she later admitted the apartment wasn't ready and pushed my date back to 9/30, which forced me to make last-minute changes with my movers and furniture company, costing me extra money. I specifically asked for a walkthrough before move-in. On 9/29 at 10 AM, Ms. Fleitas took me to the unit and told me maintenance had already done their "final walkthrough." The apartment was clearly not ready--chipped paint, crooked cabinets, bent closet doors, peeling ceilings. Yet she insisted I move in anyway and just fill out an inventory sheet for the problems. That was completely unacceptable. I requested to speak to her manager, Matilda Kamara, but was told they were both "too busy." When I finally did meet with Ms. Kamara, she provided no solutions. Later, I came back with my wife and did another walkthrough with Ms. Kamara and Maintenance Supervisor Mike. Even Mike admitted barely anything had been done and apologized because he wasn't in charge of that unit. Meanwhile, Ms. Kamara sat there with no real answers but still insisted I move in. At that point, I knew this property wasn't right. Between the unprofessional staff, rushed and poor work standards, and the condition of the apartment, there were too many red flags. To make matters worse, they wanted $3,600 for a unit with old appliances and sloppy preparation. I demanded my deposit back and declined to move in. On top of all this, other tenants even warned me about roach infestations in the building. Photos are attached to show the condition of the apartment. This was an exhausting and disappointing process. Skyline New Rochelle is unprofessional, disorganized, and not worth the money. I strongly advise anyone searching for an apartment--stay far away. read more

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LOBBY SMELLS LIKE DECAY OR SEWAGE OR SEPTIC FOR 4 MONTHS. Perhaps all the above. Avoid this place like the plague if you value your health, your lungs, your sanity! DO NOT sign a lease here! We left early. LOBBY FOUL SINCE JUNE 2024. 1) Maintenance issues? Try email, phone calls, work order portals, in person - be sure to try all frequently before they respond and make sure the concern is addressed. They're understaffed, under-resourced, don't care (some pretend they do), or are incompetent or a mix of all the above. Regardless, good luck. 2) Elevators / lobby smell like garbage/sewage/maybe dead critters marinating in garbage; bugs in some of the apts during the tour. 3) They violate the warranty of habitability, which covers common spaces (lobby). We noticed the stench when we moved in on 6/30/24 for a temp lease. It got worse throughout July. We also had other problems with Skyline. We broke the lease in July, took the hit. We stopped into the office on 10/21/24 to settle the bill and THE LOBBY IS STILL PUTRID. IT HAS BEEN ALMOST 4 MONTHS OF NASTY POTENT ROTTEN SMELLS. No updates from management beyond "we're working on it." People have tried to complain to the city and keep getting redirected to building management, which has clearly failed. Check Reddit! Someone's post calls out Skyline in the Westchester subreddit and I saw there's a petition from someone who responded there. I wish it were me who posted this!! Misery loves company ha! It felt so validating to see the post and the change.org petition. But also the tenants there just don't deserve this disgusting health hazard. Your home is supposed to be your sanctuary! Air quality matters and you're simply not going to get good air quality here, bleh. What made us leave? Our kitchen water smelled like the lobby a few weeks into moving in, on and off over several days. Was it a sewage leakage? Our unit only? Our plumbing only? Was it the moldy hose with black gunk over it? I cleaned the gunk off with 3 cleaning agents and the water still stank on and off the next few days. We put in a work order. They marked it as work completed without even entering our apartment to assess the problem (happened twice). They said no one else in the building complained about this (ok that's possible), but they also didn't address this in a timely manner (anything heat or water related should be addressed within 24-48 hours). Multiple reach outs and no response after 4 days. Went down to the office and was told they'd send a supervisor immediately - waited a few days and nada. It took over a week!! In person, a leasing agent said "no one else is complaining about this so that's weird" and "I didn't even know you had a problem!!" Is your inbox there so people can just scream into the void? Of course you didn't know because you don't pick up the phone, don't check your inbox and you sweep work orders under the rug. Even if it was just our unit, our issue was simply not addressed until too late. We lost trust. The poor response time and constant follow up (foul smelling water - NOT sulfur btw, but something grosser) was enough to constructively evict us. We withheld rent. They charged us late fees despite us trying to talk it out with them. They threatened debt collection which we all know impacts your credit score. Threatening debt collections is effective on their part if you don't have the time, energy, or resources to go to court. Yet you, as a tenant, need to see a doctor to fill out form to say that you're being harmed by breathing in these noxious fumes / experiencing problems from the property - really tough for a doc to establish causality without direct evidence. A responsible doc would need to do thorough testing to make sure it's not something else that can be causing your symptoms - in the scientific world you cannot simply say "X is causing Y." Skyline/Harbor Mgt is taking advantage of this and creating nearly impossible hoops to jump through. Asking tenants to fill out this paperwork is a huge barrier for people who don't have good access to healthcare or benefits. Great way for them to buy time to threaten debt collection. As new residents to this town, we couldn't get a new doc appointment that wasn't 4 months out. Other issues: package room shuts down randomly w/ little notice, chaotic move in process (we both each called like 8+ times day of and no response - had to physically show up and wait 30 min before getting keys); no wipes in the gym; be careful with elevators - the sensors don't catch motion well. Harbor Management Group - just look them up on BBB (Better Business Bureau) and you'll see their ratings are garbage just like their lobby and their absolutely oppressive and criminal tactics. read more

Skyline New Rochelle - Mold and nasty gunk on kitchen hose - Apartments Near Me - New Rochelle, New York

I have nothing good to say about this dump. Roaches, rodents, dog urine and feces every where. Elevators always broken. Constant changing of concierge staff. Garage gate always broken and our bike was stolen TWICE from the parking garage! I ended up breaking my lease and paid thousands to then receive a collections notice telling me I never paid! I then reach out to Kathy Smiley who tells me my payment was applied to another former residents account in error! Totally unacceptable. Do NOT move here. Much nicer newer buildings in the area at a price point of 3600 for a 2 bedroom! read more

Skyline New Rochelle - Email from the "book keeper" telling us our payment was applied to another former resident account - Apartments Near Me - New Rochelle, New York

Holy crap! DONT MOVE IN HERE! Disgusting! Disgusting! Terrible! The Projects! "Luxury" projects is just the worst! Where to start... 1. The garage elevator, and the elevators in the building are always broken I mean 80% of the time! And it's so bad you have to wait in a line for 10-20 mins at times. 2. The amount of roaches and rats in this building is DISGUSTING even dead rats sometimes 3. you have homeless people hang around the building and they even steal stuff out your car, they sleep and shot up in the park right across the street from the building 4. safety? Ha! Concierge is always sleeping, on their phones, it's a new person every week it's no consistency but why would it be it's a new property manager every month! 5. ITS DOG SH*T all over the main entrance and even pee sometimes in the building This is the worst building ever! The only thing they have thats okay is the gym on the top floor the view is nice but everything else is just shambles and not to mention the rent the minute your late on rent it's a legal notice on your door read more

Skyline New Rochelle - This been broken for weeks straight the garage elevator is always broken - Apartments Near Me - New Rochelle, New York

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Been living here 13 years have never seen this building in the current state it's an absolute disaster. The leasing office is horrible you have to wait a half hour for an elevator they are all broken. The building is infested with roaches and mice. There is no upkeep it's very sad this is what has happened this used to be a wonderful building. Do not move here I cannot stress this enough you can contact me personally for info if needed! God forbid you pay your rent 1 day late they send you to legal but it's ok for us to wait for elevators and have roaches all over! Absolutely deplorable!! I would like to update this review...we have a new assistant property manager her name is Marta Correll and she is amazing it's about time we finally have someone we can finally communicate with. She's attentive and responds to residents immediately and does whatever she can to help! I really wish she was the property manager and not the assistant manager! Also I want to say again how amazing the maintenance team is Khalid the manager and his team are number one! read more

Skyline New Rochelle - Line to elevators sine early July won't be fixed until September! - Apartments Near Me - New Rochelle, New York

I have been in the building through more management companies than I will admit, and I am now in my third apartment. I very much regret moving into this last apartment and not to another building. While prices go up, the quality of what we get goes down. We get emails that there will be fines if people keep leaving trash on the floor, yet my floor's garbage room is always covered with trash, and the roaches that go with that. Elevators are always broken, the pool is meh (when it is open), packages are often misplaced (don't get me wrong - a few people are AMAZING), the leasing office "wishes they could help and understand the concern" and the building is not at all guest friendly. I love the convenience, some staff members are exceptional, but I'm pretty sure I won't last here much longer. For a luxury building, and for what we pay, it's pretty sub-par. Lots of other options popping up in New Ro. read more

As a CURRENT resident for almost 5 years, I advise strongly not to move here. The building is steadily declining from month to month. For context I am a professional, and a parent, who pays 5k a month on a high floor. All you have to do is pay attention to the disdain on residents faces when you tour this building to know you should run in the other direction. The newer properties are more pricy but worth it if you are looking for luxury. Housekeeping: The few early hours of the day the lobby appears clean and kept. Once they go home for the day its gross! dog urine and poop in lobbies and elevator bays. just disgusting and embarrassing to bring guests. You pay for amenities that are subpar. Leasing office: Once you are already signed on dotted line, you cannot get in touch with leasing office and no one gets back to you or addresses issues until you just give up. Appliances: I pay extra monthly fee for stainless steal appliances, the refrigerator ice is disgusting and when I asked for a filter I was told to contact the company and purchase my own and have the appliance company install it because the building will not. So disappointing. The dish washer is thrown into a hole under cabinet, crooked and leaks, and I was told "It will just do that this place doesn't care." The pool: is always in poor condition, people hang out and drink alcohol in loud groups & smoke weed there, despite young children in the pool. Definitely not a place for children. Elevators: are ALWAYS broken. At one point they were being fined for each elevator down by the town. I have witness them put the same OLD town violation sign on elevator doors in attempt to look like it is being addressed. You will wait on long lines to get into very crowded elevators that stop on EVERY floor often. Concierge: not all, but several are unprofessional and unkempt, rude, and always complain about how terrible the building is, loose packages promise reimbursement that never comes. On appearance they are sloppy dressing, and at times have rollers and hair pins in their hair all day to prepare for their nights out after work. They have recently DISCONTINUED the concierge for overnight which comes with OTHER issues. Now packages are laying around on the front desk for anyone to take. They have installed a terrible door alarm which I will get to later, and you now get locked out of your own building until someone walks by because fobs do not always work. It is a free for all. There was a party the other day and about 20 guests loitering in lobby with alcohol cups, loud and swearing as if hanging out on a front stoop. Door alarm system: This makes it TERRIBLE to come "home." There is a horrid alarm that rings out when the front door opens and sounds like a Jail emergency. As mentioned I live on a high floor and I constantly hear this going off all day and all times of the night in my home, especially when windows are open. There is NOTHING luxurious about this NOISE. ROACHES/Rats: They are crawling up the walls in the lobby, mice roam through the resident lounge and lobby like they pay rent too. I Have been lucky not to have a huge issue with them in my own apartment but that was after a couple months of treating for roaches myself and sealing off any holes in walls I could find. WEED: The aroma is native to this place, no way around it. The smell of cigarettes and weed permeate my apartment and stick to the clothing in my and my kids rooms. As a professional who does not partake in smoking this is a huge challenge. Garbage shoots: The trash rooms are terrible, open dirty diapers on the floors, people leave their loose trash free in these rooms which exacerbates pest problems and again an unpleasant stench of trash in the entryway of my apartment. Dog Park: On the resident garage roof (elevator never works and the kids hot box the top bay with weed frequently and leave around broken glass bottles). The dog park is unkept, smells terrible, and the water fountain up there for the pooches has not worked in years. The gym: One plus, is nice gym although televisions never work but the view is great all around, that is all. Other: Windows are filthy! In 5 years I have never seen a window washer, which really discounts the views. Also, all the surrounding buildings are impeding on views you used to be able to have from lower floors. So far I have been lucky as my place is just above them so far. This is like a project building with big windows to say the least. I and others pay WAY too much to live here and most are fleeing to surrounding building despite increased cost. If you can afford luxury then get your monies worth elsewhere! AVOID this place at all costs! read more

Read this before you do yourself the disservice of moving into Skyline New Rochelle. Note that all their good reviews are from people touring the building, not people who have actually lived there. Skyline New Rochelle is the most vile building I have ever lived in. They do not care about your living conditions, they do not care about your safety - they care about placing a tenant and that's it. My car was hit by the person who was assigned to park next to me on the second day I moved in (they actually did a hit and run but it's pretty obvious when their paint is on your bumper) and I had to go through 3 different people in the office because one of the women with her wretched attitude refused to move me for my safety. There were cockroaches everywhere, the apartment, the hallways, the laundry room and it took WEEKS of repeated requests to get them to even attempt to do anything about it, it then persisted for MONTHS. There were 6 elevators and yet 4-5 of the were broken almost the whole time I lived their and long before I moved in - there was no access to the stairwell from the lobby so the wait was down the hallway sometimes 30 minutes. One elevator for 500 apartments is asinine. When you tried make a complaint they simply passed the responsibility onto the elevator company but unfortunately when you agree to run an apartment building you are responsible for the people and contractors you employ and years of malfunctioning elevators is utterly unacceptable and dangerous. People would get stuck in them for hours, they would randomly shut them off without notifying anyone, and there were city violations for months and still were when I moved out. There is a continuous presence of SWAT, police, and firefighters WEEKLY because they will let any criminal move into the place. The whole complex reeked of cigarette smoke and weed. The window in my apartment was leaking to the point that when it rained, it rained in my living room and when it was windy, it blew my blinds around - and instead of fixing it properly they decided to wait me out for 20 days at the end of my lease in 14 degree weather. To top that off the heat was out for weeks. Mice and rats would run through the lobby. The entrance reeked of dog pee and feces. The dog run was covered in feces because they would randomly stop refilling the poop bags. The pool was rarely cleaned. Harbor Group Management is a disgustingly unethical management group with absolutely no care for their "luxury property" - they will reply with their boilerplate line about how they wish they could've done better or how they did their best to address my concerns but they did absolutely nothing after my numerous complaints to absolutely no resolution. I know and have talked with numerous tenants who wholeheartedly agree with these sentiments so suggest if you are a current tenant you file for a rent reduction due to their CONSTANT breaching of your warranty of habitability. The local utility rep even told me every single person she's talked to has said Skyline is a nightmare - that's coming from a third party who has absolutely no connection to the building. They also have the highest utility fees I've ever seen I was paying around $350 a month for a studio for water, electric, and sewage. The sewage fee is an absolute scam - go to any other luxury building in the area I promise you Skyline will be the biggest regret of your life and the net rent will end up being the same with Skyline's outlandish utility fees. read more

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I recently moved into Skyline and the only complaint I have as of now is the elevator service. 2-3 out of 6 are always down. I can say the building staff from both Skyline and Harbor Group Management have been extremely pleasant. A young lady by the name of Allison has been exceptionally helpful from the beginning of my application process to moving in. The apartment was freshly painted, clean, and ready to move into. I haven't had any pest issues at all nor have I come across any in the building. The reviews don't do this building justice. Fortunately, I haven't experienced any of the negative encounters that others have, so I can only give good feedback. The views from my apartment are mesmerizing and are one of the reasons I chose this location. Another plus is the acceptance of dogs of all breeds. I have a pit which is not welcome in most apartment buildings. Skyline does not discriminate against breeds and welcomed us with open arms. I hope others have the good experience I'm having at Skyline. read more

Elevators are never working which means you will never get to work on time if you live here. in the mornings it can take an extra 20-30 minutes just to get downstairs. Just as proof: they even got notices from the city. It's absurd to give one star just because of the elevators (plus other unsaid factors) but it genuinely makes living here crippling. read more

Skyline New Rochelle - Apartments Near Me - New Rochelle, New York

I pay I lot money for this apartments and amenities ,parking and when something happens the staff never wants to do anything. I pay for my parking spot anybody can coming parking on your spot and they don't do anything about it, you can't call the towing company because you need a password and only staff can do it . Garage elevator been broken for long time , it works on few day and no working for a weeks . read more

Infestation Infestation of roaches and other pests. I have been reaching out to Management since July for pests and critters. Not only are they taking over my apartment but the lobby, as well as the basement where staff consume their lunch. I believe they are treating the staff as less than, due to them being from other countries. But the discrimination and abuse that they do to their employees is an entirely different story. The department of buildings inspected my apartment and declared an infestation, as well as issued a citation. The infestation has caused my infant to have severe asthma attacks and toddler to have ear infections. Roach eggs all over my children's clothes in their closet, behind our paintings, and so on. It took 12 hours to have someone deep clean an entire closet and kitchen, rewashing and folding clothes. For none of this to work. $240 for the cleaning alone. I purchased several roach guard items, and preventive items, but it was too late. Management failed to tell me the apartments near me were having issues, so I asked and pleaded for preventative measures. I asked to be on the extermination list over and over. Requested to hire my own exterminator, request denied Was placed in a smaller apartment temporarily, just so my child could breathe. The apartment had black water, roach traps and it was filthy. I asked prior to moving in if there was a pest problem, and explained the severity of my son's condition.I explained If there was a pest problem, I would need to move immediately. I was assured there was no issue. This was a lie and I signed a contract under false pretences. Broken Elevator / Not Handicap Accessible I have two small children, one that is unable to walk. My parking spot was on the 6th floor near an elevator. I was stuck in my home for weeks because I could not get to my vehicle without walking around and around or up six flights of stairs with 2 children and a carseat. I had a major surgery that prevented me from being able to do that while carrying children. Building offered me a long term spot on the 2nd floor for about $50 more a month. Why was I punished for the broken elevators? Someone parked in my spot 40% of the time, yet management did nothing. They would send an email and tell the person they had 30 minutes to get out of my spot. 30 minutes. I am an engineer, a mother, a business owner and a wife, I do not have an extra 360 minutes a month to wait for someone who snuck into the parking lot to move their car. Family Discrimination My husband is a collegiate football coach and we strongly believe in being fit and healthy. My son has taken several yoga classes, yet I received a threatening email saying " Your child was left unattended and you are in violation of your lease" The level of shock was unmatched. I then asked when my child was left unattended. The response was, your kids are not allowed in the open yoga room. However, during my tour I specifically asked if they could exercise in the yoga room. Again, I was given incorrect information and signed a contract under false pretences. This is simply illegal. To threaten to kick me out because my child was practicing yoga with an adult present. Drugs There is an excessive amount of drug use happening inside of this building. I have complained since July, when I initially asked to break my lease ( July 7th) about the consistent weed smell that penetrated my apartment. Also causing my son to have asthma flare ups. The response was, there is nothing we can do. I moved out and put my family's health first. I have contacted the Regional Director, Ashleigh. several others at the corporate level, leaving dozens of voicemails, only hearing back from 1 person. For the first time in weeks, AFTER I had moved out Ashleigh called me. I have contacted Kathy, who has still not reached out to me about canceling my lease in July. I have reached out to Alicia Farrison, who has been trying her best to assist. I have submitted Reasonable Accommodation requests that have been denied. Now skyline is refusing to return my deposit. read more

Skyline New Rochelle - roaches all over the lobby - Apartments Near Me - New Rochelle, New York

I really wish I was able to give NO STARS! I've been living here for 12yrs & have never experienced the unprofessionalism that I have with this new management company. Harbor Group Management is THE WORST & we've been through about 3-4 owners & management companies. They are nice to you while going through the process to rent but once you sign those papers that's it! After about a month of renting, good luck trying to get in contact with them. You can email them & more than half the time, no one responds & don't even get me started on trying to get someone on the phone. It either rings out or the person you need to speak with is always unavailable. The property mgr is constantly changing here & there's times we won't have one for weeks/months. The regional Mgr Ashleigh Dunaway helps with NOTHING so I guess the staff here follows her lead. 1. The building is not kept clean. I've had two of my visitors tell me the building stinks. Can you imagine how embarrassed I was? 2. Elevators are ALWAYS down. There's 6 in the building & 9/10 they have 3 out. Making us have to wait on line for about 10-20 min to get one. 3. The staff in the leasing office is EXTREMELY unprofessional & seem like they just lack basic knowledge. The concierge are very rude as well & don't take their job seriously. I've had my pkgs given to other apartments & some even stolen & management wouldn't do anything about it as they said they have nothing to do with pkgs or any of the amenities & I'd have to deal with the concierge yet the concierge says there's nothing they could do & I have to deal with mgmt. Till this day, my issues have never been rectified. I've even reached out to regional Mgr, Ashleigh for help & she NEVER responded to my calls or emails. 4. There's always dog poop & urine all throughout the building. Elevators, lobby, parking garage, especially outside in front of the building. After hours when there's urine or poop in the elevators, concierge will not even get their lazy butts up to clean it. A few times there's even been blood on Libby floors & elevators. 5. There's roaches of all sizes all over the place. As well as mice/rats, ants, etc. 6. Appliances are cheap & all around CRAP! 7. Water pressure is HORRIBLE & sometimes comes out brown. 8. Garage doors break down often leaving your car susceptible to being broken in to. & know that it's happened a few times. 9. They've implemented new rules for the building. Now you have to make reservations for certain things like the pool & you're only allowed to use it for 2hrs & can only bring 2 guests with you. The resident lounge is no longer 24hrs & they'll come kick you out if you're still in there when it's time to close. It was never like this before. PLEASE, DO NOT CONSIDER MOVING HERE. It'll seem nice when you come for your tour but I promise you, you'll be stressed shortly after & realize you've made a big mistake by moving here. Many residents & I mean MANY RESIDENTS are moving out & that's why they have all these move-in specials. i.e no deposit down or first month free, etc. DON'T FALL FOR ANY OF THIS! read more

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The skyline experience was awful. First, you have to pay separate charges for water and sewage then they send you a separate bill for water, which was absurd. The roaches were everywhere and unbearable. The building was constantly dirty, and the gym equipment was mostly broken and never repaired. Additionally, be cautious of Kathy Smiley, who will quickly take your money without addressing any questions or issues. read more

New Renters Beware: Please check with existing tenants prior to signing a contract. The building is very poorly managed. Elevator breakdowns are common and the lobby has a odor of rotting garbage. The apartments periodically smell of smoke and the management does not listen to complains. read more

Please do not move in this building! The management team is not experienced. If you walk into the office half the time no one is sitting at there desk because they hide in the back to avoid tenants and if you call the office they have the calls forwarded saying there's no available to take your calls yet there all down there , they just do that to avoid talking to tenants . You have to travel down to get any food delivery's, dogs bark all day And night , you smell weed in the hall ways, you hear every noise from your neighbors apartments due to little or no insulation in the floors / walls, the washing machines and dryer are very old fashioned and will most likely ruin if not destroy your clothes , the dishwasher barely cleans and dries your dishes , the water pressure is very low . The windows have not been sealed well so in the winter the draft is unbearable. The radiators make noise when on . Your car is not safe in the parking garage , ours has been broken into a few times . This is a pet friendly building so your more then likely to find dog pee in the elevators, hallways and dog poop around the front of the building and the biggest issue of all is the management team make up there own rules . When renovating they withheld your mail, the closed doors that inconvenienced tenants , they closed several elevators . There are over 1200 people living in this building and not one thing is luxury about this place . It's a over priced apartment that you will be miserable in. Please save your self the hassle . They will be really sweet and nice till you sign your lease , then all of a sudden your another number to them and your wants and needs as a tenant don't matter . read more

I have lived in this building for a year and a half now. DO NOT MOVE HERE! Here is why: - You smell and walk over dog pee and poop every single day, see recent pictures taken outside the building. So many times, I walked into the elevator and stepped on dog pee. It is disgusting. - I cannot leave my bedroom window open because of the strong weed smell. The management does nothing about it. - The garbage room on my floor smells awful, especially if it gets a little humid. You can smell it inside the apartment. - The management and office staff are as incompetent as it comes. Since I moved in, I have not had hot water in the kitchen. - Because they cut corners left and right, you constantly have real issues. They did not check the flush tank valve before I moved in; it was too old, broke, and flooded my entire apartment. Many months later, I still walk on swollen wood--my son trips on the floor bumps. - The boiler was broken for weeks. I used freezing water for shower etc., with no discount on rent for this huge inconvenience. - The elevators are always down. - The staff (minus the front desk and maintenance) are shockingly rude. I can go on and on about why you should not move here. This building only keeps the leasing office and the lobby clean to lure you in. Also, be aware that they are asking people to write nice reviews. read more

Beware... they will steal your packages and call the cops on you for asking where it is. They lie about everything and take extra after extra so please make sure you reroute your packages after you move out... they will take them. Not an exaggeration read more

if you're going to see an apartment, at the new Rochelle skyline, be aware, they don't give you enough information for the requirements. The young lady who toured the apartments with us was Allison she kept stating everyone is welcome to apply, but never gave us a breakdown on what they are looking for. Me and my husband went to see a three bedroom apartment. We fell in love with it. we make pretty good money. When we applied. They stated we were denied,I can't understand why. So I called they stated we use a third-party you need to call them and see why you were denied when we called the third-party. The third-party stated it's up to the management. FYI we don't have any delinquencies. Nothing on our public record No evictions. they gave me the runaround they couldn't tell us why when we called. read more

I have been here for almost for 3 years now and the apartment looks good for commuting to the city center. Over the 3 years I have been here, I cant count how many times management and staff have been replaced. While some staff have been nice, it is difficult to keep consistent relationship. Lastly, I think the cost is getting overwhelmed. Many residents are leaving because of the high renting cost. Personally this will be one of the reasons for moving out. My suggestion is that management should give discount to residents who have been here for years. read more

Sometimes you need to rate a person who works in a horrific enviorment for doing a great job. Accolades to Kathy Smiley for keeping me here longer than I wanted to stay. read more

They have been completely belligerent in their treatment of their tenants. Very overpriced apartments. The elevators are always broken down. It takes 30 minutes to get an elevator ride to my apartment. Please consider alternatives. read more

Skyline New Rochelle - Line to get an elevator to your apartment. - Apartments Near Me - New Rochelle, New York

If you are thinking about renting here. DON'T! This place is awful, the leasing staff doesn't value or have respect for their clients. I was really excited to live here and loved the look of the apartments, so I decided to apply. However, after not receiving proper communication, emailing with no response, and being disrespected, I decided to withdraw my application. If the customer service is terrible while attempting to rent an apartment, imagine being a resident for 12- 14 months. No Thanks! I will avoid the headaches. read more

Management is horrible in this building they try so hard to be fake nice . The elevators never works and my packages are always being stolen . The price for these apartments are not worth it , they are outdated . Moving a cross the street next month .If I could do 0 stars I would . read more

This is the single worst place I've ever had to live. The management is completely incompetent, 80% of the elevators are broken almost all the time, and this was a problem far before I moved in (I've been here a year), they will get them working for a week or two and then they'll go down for a month or two. They've let elevator violations go on for over 6 months, then they proceed to blame the elevator repair company, shift responsibility and refuse to take accountability. On top of that there is no stair well access if the elevators are all down, which is illegal. There are hundreds of units in this place, one working elevator is completely unacceptable. The place is filthy, trash bags, trash, cigarette butts line every floor of the stair well. Cockroach problem for months and months, all the residents talk about it, mice and rats running through the lobby and courtyard. They don't regularly clean the garbage disposal room, that probably contributes to it. The nice staff they do have they treat like garbage, the rest of the staff is worthless and rude. There are police officers in and out weekly because they allow criminals to run rampant on floors 1-5, people smoke cigarettes and weed inside constantly. The pool is filthy in the summer and they make you get out in the middle of the day so that the lifeguard can take a lunch break, never heard of that in my life. The inside of the apartments are falling apart, the heat was out for weeks at a time. It is laughable that they could possibly ever consider this luxury living. The car garage elevators go out for months at a time so if you're on the 6th floor good luck. Watch out for the silver Range Rover on the 6th floor, he'll have no problem ramming into your car and then simply continuing to park without saying anything and the building will not care to make any efforts to move you unless you go through 4 different people and yell at them. They will placate you to death talking about we're getting right on it, but at the end of the day as much as they expect their full rent every single month I expect a full working, appropriate, safe place to live every single day I'm paying rent and that has not happened at all. Furthermore when all the elevators are down because of the constant presence of firefighters they won't bother to tell you, instead they'll let you find out when you have to walk down 5, 10, 15, 20, 25, 30, 35 flights of stairs.. It took me months to get an Emergency number from them. I could go on. Move in with extreme caution and abysmal expectations. read more

have to say I'm truly impressed with the Skyline. My bff recently moved into this building and has bragged about the amenities since day one. I finally went to visit and I am blown away this place is better than most building I've seen. She took me on grand tour, when I first walked in we were greeted by the concierge and we headed to the "clubhouse" which was updated with chic modern furniture along with a pool table. There's a 24hr computer room fitted apple products and printer. The best part for me was the fitness facilities that was COVID 19 compliant with a doorman to ensure residents safety while working out. With a spacious 2 bedroom my friend absolutely loves it at the Skyline if you are looking for a new place to call home like me go and visit you won't be disappointed. read more

I have been a resident of this building for nearly 3 years. I have lived in choice properties everywhere from Wall Street to Stamford. I can say without a doubt this is the most well situated vibrant, dynamic, and inclusive place I have ever had the pleasure to call home. For some context the Skyline is massive with nearly 500 units over almost 40 stories. (think two 747 jetliners worth of neighbors!) It is a perfect place for a city person like me and anyone who loves the energy of professional families and making friends with varied backgrounds. There are many young families in the building which I prefer as I have a young only-child. The friendship opportunities abound. Not only in the building but the surrounding neighborhood as we are near almost every noteworthy place in NewRo. There are parks and indoor facilities nearby for the kiddos. I want to directly thank the management of the building for surviving tough times during the pandemic with all the state mandated restrictions. And the amazing job they have done in roaring back to life. The common areas are immaculate and well appointed. The top floor gym provides the most striking views of the Westchester forests and the gorgeous long island sound with breathtaking sunrises. I go there for my morning cardio and sneak in a 5 minutes meditation as I look out. I have noticed the installation of two high tech air-purifiers and enhanced Wi-Fi signal in the fitness center as well. The weekly yoga and HIIT classes were great to see return. Every detail of what you would expect from a luxury community is painstakingly attended to, especially the caliber of the new concierge staff and mailroom efficiencies. Also the pool and BBQ grills, of which there are 6! Plenty of mix and mingle goes on here adding to the sense of community that is incomparable to other complexes. And speaking of incomparable, I would be remiss not to mention the value this all feels like especially as I have seen some of the new towers going up. The size of these apartments and the value for my money is yet another reason I expect to live in the Skyline for many years to come. I hope my review helps, it's long overdue and comes from deep gratitude for the great work the management and staff have put in over time. read more

The elevators are a serious problem in the building. 2 of the 6 have been broken for at least 2 months now (since early July). 2 others are regularly reserved for move ins and move outs. So 2 elevators for 40 stories worth of apartments. Due to covid and people understandably not wanting to crowd the elevator, a typical wait time is 10 minutes to get into an elevator from the ground floor. Communication on what's going on from management has been really poor or incorrect. My understanding is that the management company changed the contract with the elevator service company so that they could pay less. As a result the elevators don't get fixed in a timely fashion. Note that there is no internal building staircase access. You cannot get up to your apartment by stairs, even if you wanted to inside this 40 story building. In the mornings it's even worse to get down because there's no way to form a line. On the positive side the views from floors above about 10 are really good. Note that won't last because New Rochelle has approved a lot of construction in the area for high rises. The apartment was really clean and nice when I moved in. Maintenance has generally been responsive when things break. I'm in the upper half of the building and have had no problems with roaches, though you can definitely see them on the ground floor. read more

This building could be so much better but it's NOT WORTH THE PRICE POINT. I am counting down the days until I can move out of here. This building has MICE and ROACHES. THERE IS NOTHING LUXURIOUS ABOUT THAT . People don't clean up after themselves and it's attracting rodents. If you enjoy cigarettes and Marijuana scents in your apartment, this is the place for you. Save yourself the fucking headache. Management does nothing to assist and the police and fire department is here on the regular! read more

My sister has moved out. However, watch your maintenance workers and what they are bringing home. Be aware of you hire. Thank you for your response read more

I have been here for a year and like the building and surroundings. The management office had a very nice lady, Dee. I needed help with a parking spot and she was gracious and super helpful. She is the happy face I like to see as I walk by the office. Today I found out she no longer works in the office. This is a huge loss and she will be very hard to replace. I hope you can get her back because she is the one person we all rely on! read more

I wouldn't live here if it were free. Cockroaches EVERYWHERE. Constant backup of trash leading to rodents and bugs everywhere. Brown sludge coming out of the sinks, tubs and washing machines. The word "luxury" shouldn't even be used in the same sentence as this place. Four out of six elevators ALWAYS broken making you wait upwards of a half hour for one. There is a large population of "Section 8" or similar who are not paying anywhere close to what a 'regular' tenant pays - so plan to subsidize approximately 40% or more of your lesser paying neighbors with your money. We were on lockdown out of state for over three months and were forced to pay $100 a month for "our share of water" even though we weren't there. Don't be fooled by their "base rent" - because you will be charged another $300-$500 per month for their various fees and charges -- nickel and diming you upwards of way more than they claim you will pay. The ONLY thing I can positively say is their concierge and head maintenance man are lovely and helpful. The leasing office -- and everyone in it -- could care less about any of your issues - so don't count on them if you have an issue. This place is awful, awful, awful. STAY FAR AWAY. read more

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I rarely post reviews but wanted to notify those looking to beware of Skylie. It's all smoke and mirrors and not luxury at all. Please don't be deceived by the 5 star reviews it is posted to "save face". Take heed to the other real reviews about the same. I have lived here for over 5 years but this last company that took over lacks friendly and efficient customer service. Your phone calls and emails will be ignored. They will hang up on you or send you to voicemail. Proper training of the staff is needed immensely but the staff retention is so low it's a revolving door which speaks to the current environment and poor work ethics. The conditions of the building is outright disgusting. The building this year has downgraded tremendously with the infestation of ROACHES and more MICE especially on the lower floors. The attitude of the current staff is only to fill the occupancy of units but they don't care about the residents or improving the building conditions. You can report these problems, open a ticket or tell the front desk and it will not get resolved. If you go to the laundry room in the basement you will see lots of flies and more roaches scattered around. Even brown water coming out of the apt faucets on a regular depending on which side of the building you live on. The elevators break down so frequently if I had a dollar for every time the elevators were out of service I would be a millionaire and buy my own house and not rent at all. **Please note: you will spend alot of time waiting for the elevators especially during covid with the restrictions of ppl per car. The building was designed in a weird way where you cannot walk up the stairs when you enter the building so you have to take the elevator. Most are the elevators are out of service daily. Also, be prepared for marijuana reeking and lingering in the elevators, on floors, even your apt. You might even get the munchies due to inhaling second hand smoke and they say it's a smoke free building. The gym has old equipment and I've slipped a couple of times on the treadmill due to it being faulty and old. Still not convinced to look elsewhere then please ask to take a tour to see for yourself, check out the unpolished grimy floors as you walk in the building or even ask to look in the stairways especially the lower floors where it's so dirty and hasn't seen a fresh coat of paint in 10+ years with dog feces spattered on the walls or maybe visit the fly and roach infested basement or go in the trash chute area where I guarantee you will see roaches crawling or falling from the door as you open it. I wish I were exaggerating but I am not. For the amount of money the average person pays to live here over 2k the conditions should be so much better and luxurious but sadly it's a lie... a skylie. read more

This building bills itself as a "luxury, full-service rental" with bountiful amenities, and it charges its tenants accordingly. The truth is, the building is a disaster that gets worse every day. Imagine paying top dollar for rent, but having to wait in line over 20 minutes to get into one of the few working elevators, into which other desperate tenants crowd with you after the long wait. If you're lucky, the 4-5 others are wearing masks. But that's not always the case, since the building tolerates those who refuse to wear them, even in public areas. It is a health hazard, clearly, in this time of Covid-19, and management does not care. They keep making false promises about when the repairs will be done, and keep blowing right through the deadlines. Do not even consider renting here, for your health's sake. read more

AVOID AT ALL COSTS!! PLENTY OF BETTER DEVELOPMENTS IN DOWNTOWN NEW ROCHELLE LIVING CONDITIONS NOT SAFE, ESPECIALLY IF YOU HAVE CHRONIC LUNG ILLNESS OR CHILDREN!! READ ON TO LEARN I lived at Skyline New Rochelle for several years and my experience started off decent but quicky turned negative. There were numerous complaints filed within the last year for obnoxiously noisy neighbors, constant cigarette and marijuana odors in the hallways and into the units(chronic lung diseases people be aware!) as well as dirty conditions. All complaints were filed directly with staff either in person at the management office, in writing over email, or directly over the phone. Now that i am leaving, they insist on charging me over $1000 for "failing to give 60 days notice of vacating." The living conditions LITERALLY made me sick and i frequently told staff i would be leaving. There was even an email sent to tenants that there were people smoking in the emergency stairwells and hallways. THIS is how the management team treats its tenants. As if my experience in the last year wasnt terrible enough with management not exercising any due diligence and care with regard to tenant health, now they insist i pay over $1000 because they claim they werent made aware of my departure. And i cant even live in the unit until the time that the over 1 grand would cover. This is not one instance either, there are numerous examples of management mistreating tenants, failing to maintain facilities(ex: the elevator to the parking garage NOT being safe to use, children smoking in the stairwells,etc) AVOID AVOID AVOID .. Don't say i didnt warn you. Look up the upcoming developments in downtown NR and you will quickly find suitable alternatives. I'm in my mid 20s and graduated NRHS with a class of over 700+ and attended Iona College. My recommendation to everyone at both institutions will be to avoid this place and make sure they voice why read more

I came to town to visit a friend who resides at Skyline New Rochelle. I stayed for about a month and I have to say that my experience was so great!! The apartment was spacious and had amazing views!! It as so nice to wake up and actually see the skyline. I mean the natural light you get during the day, you never need to turn the lights on!! I loved being able to work out at the gym that had a wide variety of exercise equipment! My friend also had convenient parking. I have to also note the building was spotless... so well maintained. I didn't have to much interaction with the staff as I was a guest but the brief moments that I did, they were all very pleasant and offered me guidance on cool things to do in the neighborhood. I did have a brush with a rather rude tenant but want can you do about that. Overall I had a pleasant stay and if I land the job in New Rochelle, I will be leasing there. read more

Is a good place for the kids, the bad thing about this place is the music, is too loud and the selection is just bad (who is in charge of the music)? I can't have a conversation with my kids I feel like I'm in a bar, is just awful!! read more

Recently I visited this building in New Rochelle, and I was sooooo impressed. The building gave me a luxury feel with the best views ever. The rooms and apts were really spacious unlike some of the other buildings we visited. Upon entering the building the front desk attendant greeted me nicely as well. It seemed like he new some of the tenants by name which I could appreciate because that speaks safety to me. I also notice someone was cleaning the common areas. They had hand sanitizer in convenient places throughout the building. Which in these times are necessary. The unit that I visited had an amazing view of everything. NYC, New Rochelle etc. I can't rave enough about the view. I also appreciated the spacious bedrooms.. living in nyc you think that you have to move south to get an affordable apt that big but you don't. New Rochelle has a gem of a building. Right outside you can drive to everything the location is prime. Lots of top homely stores are in close proximity to this building as well. I recommend this building! I also was impressed with the leasing office through this pandemic most building managers have been late to respond to our inquiry and at this building the leasing office responded right away and gave us a good tour, they informed us about the local things in the area as well and travel times. read more

The worst apartment complex I have ever lived in in my 12 years of renting. DO NOT MOVE IN HERE! The staff is rude, inconsiderate, and continues to use grey areas in the law to screw over tenants. Something in this place is always broken. Yesterday it was the doors to enter the building, today it's the trash shoot, and the elevators never work. They entered my apartment without permission and had a 3rd party company paint my door unsupervised after they were told they couldn't. They think because the remodeled the lobby and office this place is great trust me looks are very deceiving here. I have paid my rent in full on the 1st of ever month then they send me a letter saying I can't renew my lease with no reason listed. I found the cleaning people using my infants blanket to clean the floors. Dogs barking all day, hall stinking like marijuana and my car has been broken into in their residents only parking lot TWICE! They have a concierge named Gina who doesn't do the basic duties of the job like aLlow deliveries to your door, I have to go down 20 stories with an infant to get my takeout. Gina and Tattianna both have nasty attitudes and give disgusting looks. It's so nice to pay $3,700 a month for rent then see everyone get told good morning and you and your family get ignored. They have left of the insulation when replacing the floors so now I hear everything from the apartment above me and my son is woken up on a nightly basis. They have rats and roaches that they do nothing to stop it. They tell you your rent is $3.045 then add amenities $250 add parking $150 then add their scam electric company and your rent is $3,700 or more! How does my rent bill come from the electric company? I have always had 2 separate bills and the name on the bill is not Con Edison so it seems very sketchy. Just do your self a favor pass this place over there is a way nicer and cheaper building right across the street. They will treat you great until you sign your lease and pay them then your just another number to them. One last thing they called parking enforcement on myself and a few other residents one day while I was loading my disabled son into the car and they are well aware my son is disabled but they still called the police on us, pigs. If that's how the treat a child with a disability think how they are going to treat you. read more