Had electrical outlet in living room that quit working. It was more that we could fix by replacing…read morethe outlet. Was referred to The Electric and Solar Specialist by a friend of owner. They returned our call and came out immediately. There was an issue with the wire in the wall, so they had to rerun wire for the outlet, it was definitely more complicated that just replacing the outlet. Israel and Aaron were very considerate while removing wood paneling wall covering and sheetrock to access needed junctions. They ended up spending half a day, tracing wires and rewiring the wall outlet. Pricing seemed fair for the work, even though it took longer than any of us thought it would. They cleaned up and put things back to the best of their ability, ran the new wiring behind the base board no no visible sheet rock damage. We had them quote fixing a 220v heater, installing 2 new 220v thermostats, running electrical to our detached garage, and upgrading the electrical box. We ended up hiring them to do all that work as well as an additional outdoor light fixture. They got all the appropriate permits and inspections (we've worked with some that don't even though they say they do) A very good experience with Quality workmanship, very considerate to clean up after themselves, and conscience of their work and environment.

Dispute Business -Travis Spears, Electric and Solar Specialists…read moreProblem - had verbal agreement, 1/2 down and the rest when job completed, and I have written proof. Business has failed to finish job; "breach of contract" because he "was afraid we wouldn't pay him". He is currently suing us for "nonpayment of invoices" outside our original agreement. Has forced me to hire another contractor to finish the work. Apparently intends to place a lien on our property at 9906 Fox Ridge Drive, Cheyenne outside our contract terms. He has repeatedly wanted to "change the agreement terms", has repeatedly "demanded we pay him in full even though he hasn't finished the job", and to date has refused to come back to finish the job. Because of his demonstrated smart-mouth, hot-headedness, egocentric nature and trigger temper, he has shown a great lack of business knowledge, no customer satisfaction knowledge, and gross lack of personal or business integrity.

Called many times to provide the specifics of my trailer and a/c unit to make sure I get the proper…read moresystem prior to making the purchase. Was told the Bluetti 500 plus the B300s would be more the sufficient and run my a/c and lights for 8 plus hours. Well...$5,000 later I just took my trailer out and 2 hours in it completely died. Totally out of juice. What a rip off!!! Do not buy or trust the calculations. I just called now and the guy told me 2 hours is the max for the generator plus the back up battery. So $5,000 for a giant useless paper weight. In addition they don't return unless it's unopened and within 30.days. so how do you find out it sucks and get your money back??? You don't! You are simply S.O.L.. Nothing but keep buying more batteries. Huge mistake and ZERO accountability. GARBAGE

lowest price guaranty promoted on website is bogus…read more they could not even come close to the price i had received on a solar piece of hardware. told me to "take a hike", when i challenged their bogus claim. beware

The whole process of adding solar and a Tesla battery has been extremely friendly and efficient…read moreexcept for 2 things: getting the city inspector out and getting Xcel to jump through all their own hoops. Photon Brothers have been great but if I were them I'd be totally nuts dealing with those 2 entities. Get yourself ready for a months long process but not due to Photon Brothers-they've been great and communicated well all along

My experience with Photon Brothers has been nothing short of infuriating. I want to be absolutely…read moreclear so nothing gets lost: the communication, customer service, and basic professionalism I received were shockingly poor, and I deeply regret choosing this company. Photon Brothers wasted 6 months of my time and cost me roughly $17,000 due to their negligence. I repeat, DO NOT UNDER ANY CIRCUMSTANCES CHOOSE PHOTON BROTHERS. There are many solar companies out there, take your business elsewhere!! This is a company that puts customer service LAST and will throw you under the bus and leave you hanging the when issues arise and they need to do something that inconveniences them or impacts their bottom line despite contracts, written and verbal promises and basic honorable/professional business norms. Our family moved into our new home in June and immediately began comparing solar proposals. I ultimately chose Photon because Sam Johnson (senior sales rep) appeared knowledgeable. I was explicit with Sam about the type of roof and shingle I had--I even sent him the official documentation from the roofing company detailing the type of roof and shingle. He assured me multiple times that Photon could handle it and told me he had built extra labor costs into the contract for exactly that reason. We signed a contract and approved financing. Then came the site visit with the installation supervisor, Drew Perry. I was on the roof with Drew as he inspected everything. He told me directly that the roof was suitable and we were "good to go." Every step of the way, Photon reassured me the system would be installed before year-end so I would receive substantial expiring federal tax credits. Throughout this process, I repeatedly checked in with the project manager, Kaitlyn Martinez. Responses were rare, slow, and unhelpful--but when she did reply, she also confirmed everything was on track for installation before year end. Install day--November 24--was when it all fell apart. Only that morning did the installation team realize they had completely overlooked the shingle type and couldn't install the system, even though I had disclosed this upfront and even though their own supervisor had inspected the roof in person. The install crew told me they messed up and would make it right and still get it done before year end. Kaitlyn (project manager) called--one of the only times she ever did--and assured me there would be no added cost and they would still complete the project by year end, I was reassured again that they would uphold the contract and their promises. That turned out to be untrue. After several incredibly frustrating conversations with Sam and co-owner John Johnson, where I had to constantly call them for updates, I was finally told that Photon would NOT complete the project at all. They openly admitted they made the mistake but refused to honor the contract or their repeated promises because it would cost them more in labor. John specifically told me that--even though the error was entirely on their side--they were not willing to take the financial hit to fix it and I was just out of luck. They refused any sort of compensation for my lost time and money. John initially tried to blame me because I had a difficult roof, then blamed Drew Perry (instillation supervisor), then blamed his Ops team then just told me verbatim "construction is difficult" and I need to understand that, so too bad for me. As a result, I've lost more than six months of time and a ~$17,000 tax credit, all because Photon Brothers failed to do their job, failed to communicate, and then refused to take responsibility for their own mistake. Based on my experience, I would strongly caution anyone considering this company. They overpromise, underdeliver, and when their internal failures come to light, they deflect, delay, and ultimately leave the customer holding the bag. I cannot recommend them under any circumstances.

We purchased a new home in '21 and knew we wanted to do at least three things right off the bat: 1)…read moreinsulate the attic, 2) install solar, and 3) an EV charger. I was pleased to find that REenergizeCO did them all and were more than just an installer but on mission to increase energy efficiency. From start to finish communication was fantastic. They first did the insulation and we noticed a difference almost immediately. They also took care of submitting the Xcel rebate paperwork for it. The solar panels and EVSE came a bit later. Again, they took care of all the paperwork with Xcel. The system has been working without flaw since and saving us tons of money in this inflated energy cost environment. We had them out recently to detach and reset the panels for a roof replacement. They took the opportunity to slightly tweak the layout for better efficiency. Still the same commitment to quality!

We are building a small addition to our home and on a whim I decided to get a quote from a…read moreprofessional service to compare vs doing it myself. REenergizeCO fit the bill. They are even going to process a rebate for me to reduce the overall installation. The crew was courteous, efficient and were always open to my questions and review of the work. From estimate to installation an excellent experience!