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    Skyplace FBO

    4.0 (1 review)

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    4 years ago

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    Vonlane - Attendant serving drink.

    Vonlane

    4.6(21 reviews)
    7.9 miDowntown

    We travel on Vonlane a few times a year, and our experiences have all been great! Today the…read moreattendant from Houston to Austin was so awesome. Her name is Sai (sp?) and she greeted us with a smile that was so uplifting! She came by several times with the many offered amenities and just made our trip a pleasure. I would honestly rather take Vonlane than fly! Can't wait for our next Vonlane adventure! Also kudos to the driver who left on time and made sure we had a safe trip!

    Update on Vonlane…read more When the news of an arctic front was coming to the hill country in TX last week, my wife and I were in Houston for work. We had intended to fly back that Wednesday but when the weather turned bad, we had to get back to the hill country. We cancelled our Wednesday flight and booked on Vonlane that day, Monday. They were conveniently picking up passengers at the Galleria at the Hyatt on Sage Rd. The ride was great - my wife was able to work on her laptop until her battery ran low, by then pretty close to San Antonio. The reason for this review is not about the ride. Their coaches are first class so the ride is always great. In our haste to get out and get to the hill country, I forgot my leather hat where I sat. I realized that I forgot my hat while in an Uber car so I called Vonlane customer service. I told them about leaving my hat in the coach where I sat. The person I talked to was very responsive and she was going to check on it. The next day, I was told that they did find my hat and with the ice storm and everything, I could not reclaim my hat until today, Sunday! I was told that today would be a good day to pick it up so I did! The Vonlane coach was there, knocked on the door and told the person that answered that I was there to reclaim my hat. They said they had it and brought it to me! Of course, I gave a tip to the crew because I was glad to get a favorite hat back! Overall, the customer service of Vonlane went above and beyond what I thought it would be. I never thought I'd see my hat again but when they handed it to me today, it was wrapped in plastic with my name, phone number and other data to identify who I was. What a service! Thank you Vonlane!

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    Vonlane - Passenger working.

    Passenger working.

    Vonlane - Attendant serving warm lavender hand towels.

    Attendant serving warm lavender hand towels.

    Vonlane - Attendant service.

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    Attendant service.

    Skyplace FBO - airports - Updated June 2026

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