I was arriving at the SAT Airport on Friday, April 28, 2017. Since I needed a lift to the hotel I checked on line and found SATrans Airport Express. I called them on the Tuesday before I departed. I was told I did NOT need an outbound reservation. Just look for their kiosks in Terminals A or B. Looking around after my arrival for a SATrans Airport Express kiosk I did not see one. I called them and was told they are Super Shuttle. OK. I see that one and have used SS numerous times in Phoenix. I approached the kiosk. You guessed it. Since I didn't have a reservation I was SOL!!! The attendant, a male, was not very considerate and somewhat rude. He told me I could hang around for an hour or so and see if a seat opened up, but there was no guarantee. I even called their office again but they were unapologetic. I ended up taking a cab, Armadillo Taxi, which was SUPERB and not that much more expensive than SS. If you must take SS at the San Antonio Airport I strongly recommend you make a reservation, regardless of what their office tells you. Otherwise you are going to be disappointed. read more