Cole was awesome - quick to respond, showed up on time, was a great value, and was able to get our…read morepool heater installed quickly. Really appreciated his customer service approach and will definitely use Tiki Time again!

Great service and communication from start to finish. I was impressed with how quickly they showed…read moreup and completed the work.

I had them come out to do just a maintenance and inspection on my pool equipment and also figure…read moreout why our spa would not heat. Aaron identified a couple of leaks and figured out the issue with the spa. All of these issues were repaired within a couple of days with high-quality and very reasonably priced. I would recommend Sunny Day Pools to anyone looking for a pool service and repair company.

My only regret is not contacting this company first. They took care of a pool that was left…read moreEXTREMELY GREEN by another company that did awful work. Sunny Day not only restored my pool, but was able to do so without draining it, which other places wanted to do even if it wasn't necessary. They repaired my plumbing lines and replaced my filter. They fixed my heater pad without insisting an entire new spa heater was needed. They arrived on time each week and took great photos of their work. AN. AMAZING. COMPANY! Honest and fair quotes. Kind people. Responsive staff. Just all around a superb company in the Fort Worth area.

We had some serious issues with our pool, and Randy came in with solutions right away. He explained…read moreeverything clearly and saved us money by fixing the problem the right way the first time. Our pool looks better than ever--highly recommend!

He was nice, professional, and answered all my questions. He did a beautiful job putting new tile…read moreon my pool. Also reasonably priced.

for an above ground pool in the middle of a open 3/4 acre area - we rec'd…read moreBroken promises & lies from Phillip asked for surveys of properties - for what?, told us Oncor had to bring someone out to do an inground study for underground wiring, told us city required it - no they didn't, we called city they had never even heard from this man, not a requirement of city on oncor study, was to start on July 11 then postponed and postponed again - then he ghost us, then gets attitude, then he tells us its best he just refunds the deposit - I would never recommend this company to anyone!!!!!!!!!!!!!!!!!!!!! Correct Punctuation is not used in this pissed off statement

Philip was amazing. The pool was in bad shape, Philip made it new again…read more He has went up and beyond on this project. HIGHLY RECOMMEND! Thank you Philip!

Trident pools has been very helpful and interactive while helping turn my pool around. With…read morereasonable prices and fast results it's hard to beat!

If you're considering Trident Pool Services, you need to know how they actually operate when things…read morego wrong. There is zero proactive communication. I was not informed ahead of time that they would no longer be servicing my area. Instead, I was left waiting, assuming service would continue or be rescheduled. When I reached out about missed service, I was told it would be rescheduled. That never happened. Days later, I received a message saying they no longer service my area. No accountability, no urgency, just a delayed afterthought. Then came the refund process. Again, slow and reactive. I had to follow up multiple times to get clarity on when my money would be returned. When a company makes the decision to stop servicing an area, that should trigger immediate communication and prompt refunds. That didn't happen here. This isn't just poor customer service, it's disorganized and disrespectful of people's time and money. At a minimum, this company needs to: * Notify customers in advance if service areas are changing * Honor rescheduling commitments instead of disappearing * Process refunds quickly and transparently without customers having to chase them Right now, the experience feels like you're the last to know anything, and that's a problem.

Adam was quick to respond and repaired my leaking backwash valve. His quote was very reasonableread more

From the owner: Our team of experienced and certified pool technicians is dedicated to providing exceptional…read morecustomer service. We take the time to listen to our customers' needs and tailor our services to meet their specific requirements. We offer a comprehensive range of pool cleaning services, including vacuuming, skimming, brushing, chemical balancing, and more. We also offer one-time cleaning services for special events or occasions.

I have seen their work done from start to finish. the crew is very professional, polite and easy to…read morework with. They can provide a solution for ideas you may have like adding a water feature, slide or just keeping up with your likes as they are. i highly recommend Pool Defenders for your recreational water needs. Prices are reasonable and competitive.

Great family business! Knowledgeable and experienced! You got to try Pool Defenders TX!read more

I will never see the name Texas Native Aquatics and not relive the trauma they have caused. Let me…read moretell you about it. The previous owners of our home did not care for the pool, so after many years of trying to find the right person for the job, we thought Ryan would be our savior; boy, were we wrong. Things started off great! My husband found him on YELP with a high 4-star rating back in December 2024. Ryan was eager and appeared excited to bring our pool back to life. Ryan and Team started working on our pool February 2025. I mean, this guy is over communicating at this point. Keeping us updated on when they were coming out to the house and what materials were being purchased & so forth. We were indeed pleased. Our first biggest mistake, we paid him in full in April 2025. Ryan immediately stopped accepting our calls and stopped replying to text messages. We were out of $12,000! Thank the Lord we paid with a CC, so we took it up with our bank, but it wasn't easy. In June 2025, we were told by our bank that Ryan submitted pictures of a completed pool---claiming it was OUR pool. As a result, the ruling was ruled in Ryan's favor, not ours. We were in complete shock; utter devastation. FULL TRANSPARANCY POST NEXT: The stress was unimaginable. I stopped eating, my hair began to fall out, and I was so filled with anxiety, I could barely work. Texas Native Aquatics put such a severe strain on our lives, but my hurt turned into anger, AND WE FOUGHT BACK. We were not going to accept this! We took even more photos and gathered even more text messages to prove our case. It took hours upon hours to put the evidence together, but the hard work paid off. The claim was reopened and TODAY, the bank ruled in our favor. Today is September 16, 2025, and our pool is still unusable. It's been drained for 7 months---which can lead to more serious issues. We've declined hosting family events, friend get-togethers and birthday parties for our nephews all due to our pool condition and the pain/suffering Ryan Williams has caused. Feel free to visit his google and yelp page---as you can see, we are not the first to write about being taken advantage of. And as of recently, his ratings have declined. I am truly fearful for this guy because if he continues this type of practice, then he might end up working for the wrong client and he will be out a lot more than he is now. Lucky for him, he got a nice couple I ABSOLUTELY DO NOT RECOMMEND RYAN WILLIAMS AND TEXAS NATIVE ACQUATICS.

This is my saga in dealing with the most impossible contractor I've ever worked with…read more This started around 7/17-18/2025. It all started well. Ryan came by to give me an estimate on a pool demolition. (He refused to address fixing the pool). He made me a great deal, and offered me a discount on some of the new equipment that the pool never got installed (about 20% of retail, better than nothing). He also told me he'd get it done in a week, if he could start right away, and I'd need to pay him half now to start. I should have heeded the bad reviews here. They are spot on. He showed up the next day and the day after that. and then didn't hear back until sometime on the following Sunday. I text him about the haphazard schedule and this was supposed to take a week what is going on? I'll be there later. He shows up with his wife and kid and they do some puttering around the yard, some work is done. The asks were spread out over the weeks but between week 2 and 5 these were some of the excuses. He needs more money. Another $1000 to order dirt. His dirt guy "let him down". We were out there, ha you didn't even know we were there (paraphrasing). We can tell nothing has changed except once when someone came by to take some equipment. I was never notified when they were going to be on site. Dirt finally shows up. They dump it in the middle of my driveway blocking everything (I have a 2x3 car driveway, there was room). It should have been put in a container as now our front lawn is covered in bits concrete that are in the dirt. We told them to move it as it is blocking my car. I had to shovel it out of the way myself so I could get to a doctor's appt a few days later. When the rest of the dirt was delivered as he called me to tell me it was coming today. (called me for the first time to inform me of something). When I came back, they had take the fence and gate off the front of my house. My wife explicitly told him that the gate must be closed when they leave everyday. He told her he had a skidsteer that can fit (It's a pretty big gate. Then he took it down anyway. It is still not back up. August 7th: They fill in the hole finally. It looks too high, I take a picture and send it to him. He replies "I'm coming by" He's told by my wife that there can't be a step here. We ask repeatedly that it seems too high, we don't want anything higher than this slab that they didn't demolish. Please bring it down, there can't be a step, my dog had back surgery in January and he can't go up and down steps. It is non-negotiable. I even recall telling him no steps or nothing more than the current drop from the house to the existing patio deck. It should also be graded. Instead, they drilled into the house to make it flush with the house. We told him several times Today August 23: He warns me for the first time in a while that concrete will be there. And they were and on time. They started to fill the form, and I noticed the went right to the top of the form where we told them we did NOT want to, creating about an 8inch step to the slab they did not demolish. I text him, "it's too high" there can't be a step. I told him to come and fix it after they just poured it. Eventually he gets here and he's already lying about what my wife told him versus what I told him. Then he accused me and my wife of not being together (don't know why that was top of mind for him). He then calls me at some point, I was away from my phone. He accused me of ignoring his communications in the voicemail. I was confused, I thought he was here. Nope, he left. Then he texted me this crazy plan to try to fix it that just didn't fix it (We'll bring that other pad up the 8inches and then use dirt to fill in the gaps...) and that he had already left instead of talking to me about it directly. He was trying to sell me on regrading my whole backyard on regrade and level. He hasn't even finished the first job competently or on-time. I've told him to tear it out. It is what I would have told him to his face if he didn't run. He said, you have to wait for it to cure. Which is hogwash, he was trying to convince me that "I'll learn to like it". Let the guys finish. All the while they're outside dying and pebbling this concrete. I had to go out there and tell them to stop and get it out. They didn't, they just hung around and it was the first time they heard that I didn't want this. Good thing my Spanish is sufficient. I'm going to give him until Monday to tear it all out and repair the damage he did to my home. Also refund me the cost of the concrete he didn't end up using. TL:DR: Do not hire this company. Do not hire Ryan Williams. You're better off doing it yourself than paying this guy to not do it. 1 week time estimate turned into 6 weeks of it not being finished and done to his own standards. He made changes, I would complain he'd blame my wife. No thank you.

Young man working this morning was extremely competent and although the store was very busy, he…read morehandled the workload like a champ and made sure everyone was taken care of. Helped me with loading salt in my trunk. Leslies can't compete pricewise with Amazon, but customer service is excellent and I hope they stick around and continue hiring good people, keep up the good work.

Cameron was extremely helpful! He spent about 15 minutes with me, answering my questions and…read moreproviding valuable feedback. The store was clean and tidy! I don't understand the bad reviews.

Fantastic work and they scheduled us quickly and completed the work cleanly and on time.read more

H&S did a great job with my full pool refinish (plaster, tile and coping). Very communicative and…read moreeven voluntarily remedied an unfortunate situation where some of the coping was damaged by tree droppings during the work. I highly recommend working with them.