I have been dealing with Next Generation since they opened in 1997. They have consistently been…read morehelpful and very professional. I refer all of my family and friends to them and without exception they have been happy with the results of their visits - whether it be to purchase or to repair their computers. On one occasion my computer stopped in the middle of a big project with a short deadline - the people at Next Generation took it in and immediately worked on it. Unfortunately the computer was done however they were able to recover all of my work - and it was returned to me the next day... I was so grateful! Thank you for being there for all of us... Marion Bomford

I have had several dealings with the folks at Next Gen and I have always found them to be very…read moreprofessional. And when they can't fix it; they can always recommend someone who can.

Beyond fast & friendly service!…read more We're from out of town and took a chance and called to see if Skip the Aisle could help. We received a fast reply, understood the fees and had our item shipped to us the next day. We cant say enough about their team! Thanks so much!

Neil Rodgers was very helpful and accomodating to my service needs as a customer eager and willing…read moreto help with no hesitation. Very appreciate of his time abd efforts making me feel like a very valued and appreciated customer and willing to help with kindness and open arms. Very Good! Great Work Neil Rodgers! Highly Reccomend! Neil at Spall Plaza !

We received the absolute best customer service this afternoon from Taylor. Taylor approached us…read morebefore we had even entered the store, asked what our needs were and immediately invited us in to set it up. She is super personable and hilarious...(had me in stitches ) Taylor is a huge asset to the company and deserves recognition !

Very disappointing experience with both the store and their customer service…read more I ordered two pairs of shoes online, paid in full, and was later informed that the pair I actually wanted was out of stock. When I asked to cancel the entire order since the main item was unavailable, I was told they don't accept returns on sale items--even though the issue was on their end. The response felt dismissive and profit-driven, with no effort to make things right. Poor service, zero accountability. I wouldn't recommend this company to anyone.

BLVD Shoes in Kelowna is superb. I really didn't know what I wanted when I walked in. I like…read moresneakers and found 3 I liked. The salesperson brought out 4 pairs and I ended up purchasing 2 of the 4. I find good service in retail is really rare these days. These guys are so knowledgeable, friendly and just good at what they do. I'll be coming back for a pair of dress shoes I saw. Keep up the great service.

I ordered a mattress online, along with a sectional, dining table and chairs and headboard set…read more The mattress is horrible, you can actually feel the springs/coils in your back and when you move can hear something moving inside?! The worst 'brand new' mattress ever. Called to complain after weeks of sleepless nights and had to take 10 photos of it and submit it to manufacturer to approve. It finally was, and when I went into The Brick in Kelowna to pick out a new mattress, was informed by sale person that the original one I bought is meant for a child, I'm in my sixties?! Its now been over 3 weeks and still no new mattress:( delivery has been delayed/postponed 3 times now and I'm fed up, as have stripped my bed three times expecting the delivery of new mattress and pick up of original one...the Brick has my money and I have nothing Worst customer service EVER!!

I've given this store a few chances in the past few years, but every time am disappointed…read more Extremely aggressive, tactless commission sales staff literally will not let you browse the store without following you around. They do not listen to what you're actually looking for and make it exhausting to shop there. There will be one or two decent deals for most things, but a lot of their stuff is priced pretty high. Not a bad thing, but they don't offer anything any different/better to any other store, so I don't see much value in what this store sells. If you want to spend a lot, why not go to a store that had better style? The main problem at this store is their company culture. Not much you can do about that. With so much competition in this business, there's no advantage offered by this company.