Project Details: Single-color Embroidery on Polo shirts…read more TLDR: Things started great, but deadlines kept getting pushed back and ultimately the finished products were not of professional quality. I really wanted to find my go-to spot for all my merch needs because I have multiple clients/vendors with year-round requests, and I was delighted to meet Kolton as he was very knowledgeable and energetic when I first met him in the shop. He helped me source the type of shirts I wanted, even ordering samples for me to check out in-person, and I was pleased with his pricing as well. I could not have asked for a better start. Unfortunately, as you may have guessed from my rating, things started to go downhill once it was time for production. The common theme was inconsistency: 1) Communication was random -- via calls, texts, and voice messages, it was difficult to find out the status of my order. Twice I even drove to the shop before their closing hours so that I could find out in the flesh, but on both occasions the store closed early without any notice. 2) Deadline was delayed multiple times -- Kolton had informed me that he would be going out of town but ensured me that my order would be completed before he left. When the planned date of completion had come, I hadn't heard from him all day so I called near end of day to ask for a status update; he asked if he could get the order completed after his vacation because he didn't have enough time. Even though this was upsetting, I told him it was fine - we've all been there with deadlines, so I gave him another chance. Fast forward to his return from vacation, my order was still not done until a week after it was promised it would be completed. 3) Finished product was not professional quality -- I had ordered a simple single-color embroidery on polo shirts, and I was shocked to see the inconsistent stitching from one shirt to the next for nearly every single shirt. I figured with all the time that was spent on the job, that the shirts would come out amazing... but it looked as if he rushed throughout the entire process. They did not look the same as the initial sample shirts that were shown to me at the beginning of the project, so I felt misled. From seeing the majority of positive reviews for this shop, I am very confused as to why my own experience was much different even though I was respectful, remained patient, and the complexity of my request was quite standard and simple.

BEST Embroidery place in town! I needed to get my soft shell jacket done for work and kolton was…read moresuper helpful and very professional. I recommend not only everyone but all my fellow first responders as well! He did perfect on the text.

I was a walk-in for a quick turn job. Due to the short notice and their heavy workload, they…read morereached out to another business to see if they could assist. I was provided directions to H3 Customs and who completed they job on the spot. Appreciate the referal!

Rude ownership and worker? Middle aged man and older man ridding in wrapped Lexus. Possible racist…read moreas well. Was at 2nd and PCH picking up Shake Shack and someone in a wrapped FP Temecula car pulled up behind and honked then decided to roll window down and yell at my wife,2 kids and I. My son was in driver side and said "he used a bad word dad" and a shake shack employee that had just handed us our missing milkshake came back and said they said something racist and came to check if we was ok. Got the Tesla video as well. Bet FP corporate will appreciate this info. Along with local news outlets. Also bold move by a man thinking only a woman and kids was in the car. Kept it moving once he saw me in the passenger seat.

Letterman jackets are an extremely expensive investment. If you are going to take that plunge I…read morehighly recommend Logo Joes! This is the second Letterman's jacket I've purchased from them and my experience has been wonderful both times. Their staff is extremely courteous and helpful with the decisions that need to be made on sizing and patch placement. Their communication is excellent, example - When we ordered my daughter's jacket we were told the turn around time would be 10 weeks (which would be the 3rd week in February). We received an email about 5 weeks later informing us that the jacket would be delayed by a couple of weeks due to a forced closure when most of the employees were out with COVID. We understood but my daughter was of course a bit disappointed. We'll, fast forward 4 weeks and I get a call letting me know that my daughter's jacket was ready for pick up! Actually a week earlier than the original delivery date! When I picked the jacket up I told the staff that I was surprised it was ready after having received their email. She thanked me for my understanding in the situation and said they worked really hard to get back on schedule as they know how important it is to the kids and all of their customers

Logo Joe's provided quick service, amidst being extremely busy. I had a small order, and they…read moretreated me very well I would highly recommend, and I will be back.

The nicest people. Found them on Yelp. They were able to help me on a very small custom job. They…read moredelivered on having it done when I needed it and it turned out Awesome

Very happy customer, great customer service, reasonable price. Steffany is the best, she helped…read moredesign a perfect match to my logo. Will be customer forever for my embroidery need, you won't be disappointed.

This business is so amazing. They have everything you need…read more All shorts of top garments. Shirts, tanks, hoodies, zip up, and crew necks, jackets, and on and on. They have a good selection of hats, the people that work there are so nice. Morgan is the man he can help you with whatever you need. Definitely recommend, and will definitely be a continuing customer.

Staff is awesome, helpful and very patient. I came in with a request to print birthday shirts with…read morea pic for a friend and I accomplished just that. The guy that helped me begins working on the design right in front of me so I could see how the finish product was going to turn out. He was very detailed. Gave some great pointers. And my order turned out amazing and done quick! Thanks T-Shirt Mart we were very happy with our end results and my friend was super surprised.

Should have left this review a long time ago! I had 2 dozen hats embroidered at SoCal Impressions…read more I had never had anything like this done before and was learning as I went through the process. Dan was fantastic to work with, he couldn't have been more helpful. I brought in my own plain hats and a picture of a logo I wanted embroidered on them. Other businesses would not let me use my own hats that I had already purchased. Dan let me know that for future orders he could get the hats for me at a better price than I had paid, but we could use my hats since I already had them. He then recreated my logo on his computer because they need a file with the logo to be able to embroider it on items. He emailed me a sample of the logo for approval before they proceeded. Then he spent about an hour with me looking at different color combinations in addition to showing me around their business and explaining how the process works and the steps they take to ensure quality. The hats were done on time and I couldn't have been happier with the final product and the process of working with Dan and his team! My logo ended up taking more stitches than Dan had originally estimated but he didn't charge me any extra! I highly recommend SoCal Impressions to anyone who needs screen printing and/or embroidery done!!!

Dan and Lisa and the rest of the staff at So Cal impressions are amazing! They really take the time…read moreto get to know you and focus on your needs. They are honest and transparent and will always give you their utmost attention when it comes to your project. They are clear about the time it takes to get the job done and will communicate with you if they ever need more time. Genuine people who are passionate about their work and it shows in the final product. We started off with a small order with them and have since grown a bit more. Thank you guys for always taking care of us!