It looks like Alan and I have come to some sort of agreement that his team will still come and fix…read morethe patio stones one of these days or soon. There were certain mutual misunderstandings. I hope the current unevenness of the patio stones will be corrected, and then I will remove the negative comments on my part. *** The original text: With Ottawa Student Landscaping, I had the worst landscaping experience ever. You can see what gaps they left in our patio. NEVER EVER EVER use their services ! Due to some recent family loss of 2 people and 2 adorable guinea pigs, my critical thinking was really foggy, so instead of checking multiple landscapers and asking each one in advance, I selected these guys. From the beginning, I assumed that they are landscapers, they accept work requests. Again, not thinking clearly and critically, I paid both the first payment before the work and final payment after the 10 x 10 feet patio was done (2 x $1,829.19). When I send the pictures with wavy and wobbly edge on my patio, Alan Guan demanded that only the first 2 hours they can work for free, then $50 per man hour ! Wow ! To fix their own bad work they demand more money, eh ? I realized too late that the patio is done in a wrong place, but Alan Guan said that they are not designers. Wow ! If I clearly heard and understood that they are not designers, I wouldn't deal with them in the first place. NEVER EVER EVER use their services !

DO NOT USE THIS COMPANY Late April:…read moreI contacted OSL (Owner: Alan Guan, BIN: 1000203720) for a small landscaping project involving a strip of river rocks between my property and my neighbor's. Alan provided a quote of ~$1,100.00. The job included removing existing rocks, installing weed-resistant fabric, washing the rocks, and replacing them to prevent future weed growth. May 2nd, 2024: Employees arrived at 10:00 a.m. and worked until 4:00 p.m. They struggled to clean the rocks due to the excessive mud they dug up. They finished the job, but the rocks were wet and dark, making it hard to see the results clearly. They were paid in full and left. Alan collected his supplies later that evening or the next morning. May 3rd, 2024: After the rocks dried, I discovered a 3-inch pile of mud at my driveway, and the last quarter of the rocks were in a pool of mud, leaves, roots, and debris. Weeds were still present along my neighbour's side (photos). I contacted Alan with a photo. His response was "Sorry to hear this, I recommend picking up a couple of bottles of weed spray from Home Depot to quash any weeds if they do come up in a couple of months. As for the mud, the guys tried their best to wash it as best as possible, sorry about that. The mud should wash off after a few rainy days". May 5th, 2024: After three heavy rainfalls, there was thick, hardened mud and new weed growth. I bought weed killer as a temporary solution and contacted Alan again. He did not reply. May 7th, 2024: I followed up, asking if he was ignoring the issue. He replied "the guys spent a whole day, not sure how we can help further. We can send the guys back to help pressure wash the stones more at a reduced rate". I explained to him that I would not be paying MORE for a service that was not completely adequately to begin with. May 8th, 2024: I sent an email to Alan, but it bounced back. I texted him instead, asking him to fix the job properly. May 9th, 2024: Alan replied, stating he would inspect the rocks but did not follow up. May 12th, 2024: I texted again, asking when he would arrive. He informed me that "Our guys are unwilling to go back, one of them is out of town until Mid June, I would go myself to do it, however I am in Quebec until August for military training." May 13th, 2024: Alan promised to hire another company, stating "I'm in contact with a couple students, I will have someone come this weekend/early next week to fix it up as needed". We agreed they would arrive on May 19th. May 19th, 2024: The new company arrived and had a confusing conversation with my neighbours and decided to call me to clarify. They stated that the job was worse than he thought and wasn't willing to correct for the amount offered. He also stated it was a "horrific" landscaping job. May 20th, 2024: I noticed new weed growth and texted Alan again. He offered to hire someone to fix the issue again. May 23rd, 2024: Still no reply. I sent another text asking for an update. No response. Also informed him of more weed growth again. May 25th, 2024: As of today, I still haven't heard back from Alan. Conclusion: This experience has been extremely frustrating. OSL failed to complete the job as promised and provided no satisfactory resolution. I strongly advise avoiding this company. See attached photos. I will be contacting Better Business Bureau.

*Update: 19th of October, 2023* - Nutri-lawn reached out to me, did the 2nd application of the…read morefertilizer, and also issued a refund of $468.95 (total amount paid: $1,406.85 less $468.95 refund = $937.90). Hence, I have updated the review here and also changed the rating to 4 stars. ---Original review --- Nutri-lawn Review: BEWARE - A Masterclass in Deception and Negligence! I genuinely regret the day I decided to trust Nutri-lawn with my lawn. The gap between the promises made by Matthew and the actual services delivered is NOT just wide; it's an abyss. Let me break down the OUTRAGEOUS DISCREPANCIES for you: Promised: Two COMPLETE applications of fertilizer across my entire property. Delivered: One SHODDY attempt that had ZERO positive effect on my lawn. Promised: All-encompassing weed spraying with a GUARANTEE of thoroughness and perseverance. Delivered: A PATHETIC, cursory 15-minute session. My backyard and side yard? COMPLETELY IGNORED! And the icing on this disaster cake? The second round of fertilizer? NOWHERE TO BE SEEN! But wait, there's MORE! Despite my MULTIPLE EMAILS, PLEAS, and DEMANDS, Nutri-lawn neither had the decency to issue my refund nor did they come back for the promised second fertilizer application. Financially, I played fair. I released the first payment, a WHOPPING $937.90, trusting them. Then, out of the blue, an UNAUTHORIZED, UNJUSTIFIED charge of $468.95 on September 29th. For what? NOTHING! I approached Nutri-lawn with HIGH HOPES. What I got in return was a MESS of broken promises, sheer neglect, and an utter lack of professionalism. If you value your lawn, your money, and your peace of mind, THINK TWICE before getting involved with them. This isn't just a disappointment; it's an ABSOLUTE FIASCO!

This is a sham. came once to fertilize. never delivered the services after that but their…read moreautomated system texted they would be there and that the work had been performed. No evidence was provided that they had arrived, and they did not knock on the door. Could not have applied the weed control as stated because patio furniture was all over the lawn so they could do the weeds in the patio. Two weeks later weeds are as healthy as ever. cancelled the contract, demanded a refund (which they refused). will likely need to cancel the credit card and get a new number so they wont continue to charge. Customer service was useless, making excuses and promises to show up which were also not kept. Felt like dealing with an AI designed to string you along. Do yourself a favour and avoid them.

Was quoted $50 an hour Apon payment she actually wanted…read more$50hr for herself and $50hr for the help she brought with her. Very disappointed, the job was not worth what was paid.

These people are life savers. I was unable due to health issues to cut our large lawn. It had grown…read moretoo long, too fast and we needed help. They came to our rescue the same day we called and did a fantastic job. We are eternally grateful to them for their wonderful, caring effort. Thank you.

Richard and his team were easy to communicate with, attentive to what was required and aimed to get…read morethe job done right. Would hire again!

From the owner: "Transform your outdoor space into a beautiful, functional paradise with our expert landscaping…read moreservices. From stunning garden designs to lush green lawns, we bring your vision to life!"Offering professional landscaping solutions, from routine garden maintenance and lawn care to sod installation and complete landscape transformations. I am fully insured and registered so there is no worries from your part. At RDoucet Everterra Gardens & Lawn care, we bring over 30 years of expertise in transforming outdoor spaces with precision and care. Our experience includes major projects for NNC Ottawa and the DND headquarters on Carling Avenue, showcasing our ability to deliver high-quality landscaping solutions on a large scale. What began as a part-time passion 15 years ago has flourished into a trusted, full-service landscaping business. Backed by a skilled and dedicated team, we are committed to providing exceptional craftsmanship and outstanding customer service. Whether you need routine maintenance or a complete landscape transformation, we are here to bring your vision to life with professionalism and expertise.

We had a great experience with Neighborscapes We had our front lawn replaced as well as to flower…read morebeds rejuvenated with new soil and riverock. They showed up on time and did the work over two days. We have been getting compliments from our neighbors ever since. The crew was very professional. On top of all that they were 20% less than there competition. I would definitely recommend them.

From the owner: Landscape Design And Build Horticultural Design…read moreInterlock Decks Softscaping Lawn Maintenance Services Lawn Repair Yard Maintenance Small Load Deliveries

Malcolm did an excellent job cleaning out my garden beds especially since they have been neglected…read morefor a couple of years. I would highly recommend his company to anyone looking for professional, high quality landscaping.

From the owner: 📍Barrhaven – Get Expert Fall Gardening & Lawn Care 🍂 | Book Your Free Quote Today!read more

Damaged lawn and refused to repair. Spread falsehoods with our neighbours. I would not recommend…read morethem at all

Hired them to clean up some trees after a spring ice storm and they were great, very professional…read moreand made sure my yard was free of branches and debris. Also hired them to bring a load of gravel for my driveway, again great service. Highly recommend!