If I could give them 100 stars I would!! My husband would probably give them way more than 100! I…read moresnore so bad that my family could hear me 2 floors down! It never really bother me until my sleep study. Now I don't snore at all so it is a win win for everyone! I highly recommend this company they are friendly, professional and have a great turn around! I was lucky that my insurance paid in full. I think my husband would pay out of pocket for me to be quiet now at night!to.

Great group that has helped me with Sleep Apnea. Office staff great led by Dr. Brown.read more

Do not go here. They get you to go to their office for 5-10 minute conversations repeatedly so they…read morecan continue collecting from you and insurance. They charged me to pick up equipment that I now believe was available during the prior visit. Results could be given via a portal like other doctors but of course they want you to come in. They included incorrect information on my medical records and I am left to deal with that. I went here because my dentist suggested them but I should have connected with my primary care physician about sleep apnea first.

My biggest complaint is with Vanessa, who should not be placed at the front desk to greet anyone,…read moreand is the picture of incompetency, and uncouth in her demeanor. What was the substandard criteria to hire her? I personally believe she behaved in this manner in hope that I would not come to this facility, because her behavior and lack of manners screams that we don't want your business, nor do we care. I should have seen the red flag when I was sent a link to submit documents from this office, and for days, I could not get this app to work. I would complete the information and then it was supposed to send a code to access the documents, but it would not arrive until hours later or the following days and didn't work.  I went through this ritual for days, and had contacted the office and was told I could complete the paperwork on my visit, but I would have to come into the office an hour before my scheduled appointment. I completed the paper work in office, which took me almost an hour. Prior to all of this, I had spoken with a gentleman and conveyed I would be paying by cash, which he did not say anything about having a credit card or another mode of payment. Of course, if there was a bill, I've always pay by a money order. On the form itself, it gave you the option of payment. (I do not carry my credit card as cash is my preference; hence, I selected that option. Vanessa called me several weeks later to notify me that my insurance sent their approval for a sleeping monitor device; however, in the middle of our conversation, we got disconnected. (or perhaps she hung up)  I waited for her to call back, but she did not call me back. I did call her back after I realized that I didn't think she was trying to call me back and I left a message stating I did not know what happened with the call. Vanessa called back the following day. Vanessa conveyed that I should look out for a link that I "must" watch prior to coming to pick up my device. After getting off the phone with her, I realized that she did not tell me as to when this email or link via phone would be sent. I called her back to find out when I might expect this video link, as I wanted to ensure that I viewed this video as per her instructions. Vanessa stated that I should look for it over the weekend. I had spent the entire weekend checking my email numerous times, but to no avail. Even this morning (12/13/2021), before I left my home, I checked for this link, but nothing was sent to me. Please keep in mind, I had my Schedule at work so I could go in this morning to pick up the device. I am paid hourly; hence, I got up at 5:30am so that I could make up for lost time. On arrival, I had mentioned to Vanessa that I had not received anything, and she states, oh, I'll just bring it up on our device here. Keep in mind, I wasted a lot of time over the weekend looking for a link that was never sent. At no time did this lady (I use that term loosely) apologize for any inconvenient.... nothing. After viewing the video she brings me this form that states they want my credit card on file. I stated to her, why wasn't this stated or said to me previously, and I do not have it on me. Keep in mind, at no time did this office convey that having a card on file was mandatory. I said to her, what am I supposed to do now? She looked at me blankly and stated they need something on file before they could release the devise. Needless to say, I was beyond angry and I left the establishment without saying another word. How did she get hired, and how does she maintain her employment with this type of non-chalant attitude. I am still in shock on her dismissive behavior. Just incredible, and a sense of arrogance on her behalf. So unprofessional throughout this entire process. Again, I honestly believe from the get go that they didn't want my service; although it makes absolutely no sense! I don't understand why her demeanor and lack of professionalism from the very start. A waste of my time (literally hours) and my money. If this is the best service you provide, your standards are beyond low! I will NEVER dart through your door again, and I will continue to make a cacophony about this establishment. I believe dogs are treated with more courtesy than what I received from Vanessa. Shameful and pathetic!

SleepMed to me, is and during my few visits was quite confusing and possibly not run the way I…read morethink it should be. To begin, I was referred to SleepMed from Midwest Sleep Physicians regarding some sleep apnea and health issues. I'll spare you the major details, but I needed to get a sleep machine to help me out during the night. What I didn't know and what was confusing was SleepMed is in the same building as Midwest Sleep Physicians and even shared the same lobby and at least up front office staff. I didn't know SleepMed was a separate business until after I picked up my machine and everything got submitted to insurance. That's when things went a bit haywire. I came in and picked up my hardware and a woman working in the office showed me how the machine works and how to change out parts. Cool. Unfortunately when everything was submitted to insurance it was rejected because the practice wasn't included in my insurance network. I called into my insurance company, confused saying that I had no issues with my office visits and my sleep study and wondering why they were suddenly balking. I tried calling the SleepMed office however nobody would return my call, so I picked up all my materials and brought them back to the office. Here, upon talking to the staff, I learned that SleepMed and Midwest Physicians Group were different companies because medical doctors aren't allowed sell and dispense medical equipment (I may not be 100% correct what this last statement, but this is pretty much what I got out of it.) Anyway, moving on because insurance companies are so easy to work with, since SleepMed was out of network, there was a special way to submit their items for payment with my insurance company, so that they would be paid. This process wasn't followed when my claim was first submitted, which isn't the biggest problem, but could have been easily solved if the office manager would have timely returned any of my calls. Instead I got a bit of run around and then a little grief from the staff for walking in and asking what was going on. I wasn't looking for attitude, I just wanted answers. The big lesson here is, make sure you talk to your doctor about your newly prescribed equipment and ask for different options to choose from. Also, don't take your doctor's word for it, please call your insurance company and make sure you fully understand what is authorized and what you are getting. It might save you a big head ache.

I'm currently dealing with billing issues from Sleepmed Overland Park. It's Feb 2018, and we just…read morereceived bills for appointments that happened in April and August 2016. I...don't even know where to begin with how asinine this situation is, in my book. They submitted the claims to our insurance company within the month following each appointment, and each time, our insurance company replied that the charges weren't covered. All within a month of the claim being sent in. So why we're now being billed 22 and 18 months LATER, respectively, is beyond me. When I showed the bills to my husband, who was their patient, he said, "Yeah, I don't think that place is very good at anything." i.e. he wouldn't recommend this company for your sleep study/sleep assistance. I have a call in to the person noted at the bottom of the bill for questions, so hopefully, she'll be able to give me some answers relatively quickly. I'm all for paying whatever amount we owe that is due. But I just don't understand where these charges came from, and why it took them so long to submit them to us for payment. It's a sign of an irresponsible company, IMO.

I only have good things to say about Dr. Baht and his practice. After providing me with a proper…read morediagnosis, he made sure to thoroughly inform me about my condition and offered me various options regarding the medications. He let me know the benefits and downsides of each - not only evaluating them in terms of the present, but also how those pros and cons may change depending on my future. Dr. Baht does not sugar coat anything and backs his words up with many studies and facts. He is realistic, but is far from discouraging and I find him to be incredibly supportive. He made sure my whole family was on the same page and worked with my insurance to secure my treatment plan. His advice was also meticulously catered towards my work and school schedule. He even took notice in minor details such as me having to take long road trips, giving me suggestions that will help ensure my safety. In general, I think that Dr. Baht is an exceedingly thoughtful and knowledgable physician who does his best to accommodate every patient's individual needs. I am thankful that I have found Dr. Baht, for it truly has been life-changing for me.

My dentist referred me to Dr. Bhat, and I am so glad I took the necessary steps to be evaluated…read more He took the time to listen to my concerns and to hear my frustration of not sleeping well. These symptoms had gone on for many years, but I didn't realize how bad they were until I saw Dr. Bhat. He is a great listener and explained, in layman's terms, what was going on with my sleeping pattern. He appreciate being able to do the sleep study in my own bed versus going to a lab. If anyone has issues with sleeping, I refer them to Dr. Bhat! His follow-up is incredible, and he wants his patients to feel better, experience quality sleeping and genuinely cares.

Very nice and informative! You get a packet that shows all your…read more Insurance information about when you can get new parts for your cpap machine. There instructions were easy to understand.

I have worked with Ultreia Health for about five years and have had enough. The service has gone…read morefrom not good to non existent. They aren't actually in the office when hours are posted as open. I figured that out when I dropped by once and they said in an email that it is mostly by appointment. After going over a year without Ultreia sending me info about my free CPAP supplies I emailed them and they responded via email that I qualify for new everything....but that they don't do any orders for me anymore and that I can just do it all on their shopping website. I don't think so. I'll gladly go where there is someone to talk to and ready to do their job for a client.

With a family history of dementia and Alzheimer's-related dementia on the maternal side, and having…read moregotten some discouraging news from an MRI of my brain after a fall where I hit my head, I entered this office with extreme trepidation. From the beginning, the welcoming and kind office staff helped to ease my fear. Dr. Rawan Albadareen was patient, compassionate, and thorough, and took the time to address my concerns and answer all my questions. I highly recommend her. The only hitch in the process was that the hospital had not gotten the results from my MRI to the doctor in time, as promised. So be sure you follow up before an appointment, and maybe even pick up and hand carry any necessary records/scans yourself!

Horrible experience talking to a receptionist while trying to get a hold of a somnologist for a…read moreproject. She was extremely rude and needs to be reprimanded. I explained to the lady that I was a student calling for feedback from an expert and she was in no way helpful at all and her tone was very belittling. She was unwilling to give assistance and seems as if she hates her job. Instead of turning me away politely or recommening me a different doctor she rudely rejected me.

I was not impressed with the original doctor. Run you through like cattle, check the boxes and off…read moreyou go. No follow up to speak of and issues I did have with treatment were dismissed. After a couple years it continues to get worse and seems to be related to CPAP treatment. In any case researching doctors came up with another in the same practice that was supposedly award willing. I asked to see this doctor and told flat out you can only see the doctor you started with. No exceptions even if I was not comfortable with the existing doctor, even under threat of finding a new office. I guess they really don't need patients or value the ones they have. I have to hope there is better offerings in Kansas City because this office is the pits. I won't single out a doctor because that is the practice policy. If they have no flexibility between doctors to make sure a good fit, then that reflects upon all doctors in the practice. For as much as it costs for healthcare, it sure is not getting better. Just a cattle mill.

Five attempts to make an appointment and No one ever answered. Left a message every time and zero…read morecall-backs. Went to REMedy Sleep Medicine instead and got an appointment within a week and received prompt, friendly, excellent service. Couldn't tell you how the doctors are at KPSM, because no one could be bothered to answer the phone or return a call.

The bottle warmer and bouncer are nice gifts for new parents, but I bet any new parent will tell…read moreyou that they would love to have full nights of sleep again. With the support of Refreshed Sleep Consulting, my husband, son, dog, and I were all able to get full nights of sleep again! Beth is a caring, patient and knowledgeable consultant you want in your corner. She reminds you of the common sense things you need to be aware of to help your baby fall asleep, like making the room dark or taking care of physical needs. Beth also makes you aware of what your baby is capable of. Once we were done with our 4-week session, we knew our 8-month old was able to sleep throughout the night, put himself back to sleep within 10 minutes, and go the night without a feeding! I believe that Beth gave me a personalized sleep plan based on our family, lifestyle and goals. I can never thank her enough for her wisdom and advice on how to help my little one sleep.

Beth was an amazing help with our new born! Before we worked with her, our baby would NOT sleep in…read morehis bassinet and now he will sleep in both his bassinet and his crib. She was encouraging, supportive, and highly informed. I could not recommend her enough!