We checked in on Saturday evening. Front Desk employee stated housekeeping only every other day. So…read morethat's no problem. We did not expect any one on Sunday. Monday afternoon our room had not been touched. We had to call for more towels. Tuesday our room was not touched. We called down to ask for someone to take the garbage out and they offered us a garbage bag. Wednesday evening, we return to the room after being out all day. Trash is gone, wet towels are gone. Beds are not made and floor has not been vacuumed. I guess this is the norm now for housekeeping but it is very disappointing.

Front desk help was not any help. Sheets were stained. Asked for a new sheet which we were willing…read moreto put on and they gave us the wrong size. When going back to the front desk, they said we only have one size and we had to inform them that in their hotel, they had both queen and king size bed. The shower door did not stay closed, shampoo was empty, and there were no toiletries that are normally found in the Hampton in hotel line that we're accustomed to finding . We also asked Hilton honors members did not receive our Hilton kit upon arrival that is normally offered to us. very disappointing stay.

Stayed here recently while in town for the weekend, and then for a week while having some remodel…read morework at the house done a few weeks ago. This hotel is located in the heart of downtown inside the original RJR building. The front desk staff are all professional, friendly and kind, each encounter with desk staff was exceptional. Valet parking is the only real option, unless you want to drive around looking for a limited parking spot. All of the valet team are professional, courteous and timely each went above and beyond for us. Very comfortable accommodations. We stayed in a king room the first time for a weekend and a king suite for the weeks stay. Both are comfortable, the suite's size and separate seating area definitely make it worth the difference if your stay is extended. King bed, very comfortable, quality linens, very quiet soundproofing with high ceilings and heavy drapery with modern minimalist wall decor. The bathrooms in both are nice the suite, another level of comfort. Walk in large shower with a vessel tub within the shower enclosure. This hotel is one of the higher end in town, it trys to hit those marks. Better than most. 4 Stars rounded up a full star for the steller staff here from the front desk, to valet team, housekeeping and room service everyone makes your stay here better. 01150

I'd say the two high points of this hotel are the gym and the bowling alley in the rec room which…read moreare both awesome features of this hotel. Come to the basement and have a bowling competition. It's a great addition to the hotel!! They also have a fun slide and cool half court basketball

This hotel is absolutely beautiful. The staff was so friendly and helpful!…read more They had some amenities that your standard chain hotels do not offer much anymore- a two hour cheese and wine "happy hour" in the lounge, milk and cookies for an hour each evening and the hot breakfast the next morning was great! The room we stayed in was so nice. We only wished the lounge was open during the entire evening so we could have come back after dinner to enjoy the space and a couple drinks. I will definitely stay here again when in the area.

We love historic inns, common areas were nice. BUT, beds shouldn't be historic, too. Our bed was…read moreawful - it actually creaked each time we moved - like a bad dorm bed. AWFUL!!! Then, the two-story windows that had NO BLACKOUT SHADES/CURTAINS!!!! It was like it was perpetually 6am morning light - couldn't sleep well because of it. EXTREMELY CHEAP blinds were put up and the handle to twist ONLY THE BOTTOM HALF open or closed was at 7 FOOT HIGH!!! What the heck??!! We couldn't reach it. Spend the money to have good custom blinds and blackout curtains installed. Give up the free cookies, wine/cheese, etc and make the ROOMS COMFORTABLE!!!! Then the tiles in the bathroom stick up ABOVE the grout, so the edges feel sharp and it is NOT COMFORTABLE to stand on - very cheaply done. The elevator buttons were cracked and the #3 button was TAPED ON!!!! Made me worry about the safety of the elevator. Bathroom floors should be smooth, with the tile INSET into the grout. VERY DISAPPOINTED FOR A HISTORIC HOTEL OF AMERICA, we have stayed at many.

I had a wonderful time at the Hilton Garden Inn Greensboro Airport. The coffee was great, and the…read morestaff was even better. Getting to my early morning flight was a breeze thanks to the hotel's free shuttle to Greensboro airport.

It was only a one night stay. It was difficult changing the channels on the tv which very few…read moreselections. House keeping in most hotels never clean all the previous occupants hair up especially out the bathroom! This on was no exception. The carpet is always stained and floors dirty. Please do better!

Queue the music! We were invited to the Graylyn Estate to witness the union of two extraordinary…read moreyoung adults. Chosen family- John has been family to the brides side since before she was born. We arrived at 3pm on a cool, fall Saturday in November. The grounds beg to be explored, the history of the house has secrets in her stairwells and rooms. The architecture breathtaking. We waited by the koi pond until it was time to take our seats in the lower garden for the ceremony. Cocktail hour was outside as well and the temperature was dropping. We couldn't wait to get inside for dinner. Well- it wasn't much warmer indoors. The dining area was split between two rooms, one of which was a sun room- all glass doors around the room. The interior room had a giant fireplace blazing in the center. We sat in the outer room- my shawl stayed on throughout dinner. I wore fleece leggings under my gown because I am always cold, but even that wasn't enough. The staff! They wowed me- from escorting guest to the powder rooms (clear on the other side of the house), to the bartenders making drinks the whole night, to the servers working our side of the dining room. Every member of the staff was beyond helpful and friendly. Amanda and Katherine worked the bar & were fantastic! And the servers I encountered all hustled while helping the guests- Christian, Dylan & Kelton were on our dining room team. Special shout out to all of them, they made a great impression. Food- fresh salad and warm dinner rolls were set down first. Wine glasses filled & water glass too. John and I both opted for steak as our main- cooked perfectly and I know that's not easy when catering an event. The whipped potatoes and green beans perfection. The table were set beautifully. The dance floor was in the pool room, the put the floor down right over it! Which was comical because of the bounce in the floors once the dancing began. Being cold the whole time, I couldn't wait for the dj to turn it up. They had the doors open for the dance floor room leading out to the lower gardens where the nuptials were earlier. At this point the sun had set and all of the guest were cold. That was my only complaint- we needed heat for cocktail hour and definitely heat for dinner. Once the dancing began, I warmed up quickly & even had to take 10 outside, without my shawl, to cool down! The festivities were to go on till 10:30pm, but some of us more seasoned guests departed before that. I really hope to come back and explore the estate in the future.

I had a nice dinner at Graylyn. I was disappointed with the Caesar salad as they forgot to add the…read morefried artichokes and only brought them out after I was finished, however, the filet was delicious and tender, cooked perfectly. I ordered an apple dumpling for dessert and it is not to be missed! The parking for the restaurant is around the back of the main building and you need to make the turn before you get to the building (there is a sign for parking and deliveries), then after you park walk up the back sidewalk to get to the restaurant

Ok here we go. So my wife found this spot on Air BNB and it was posted under room in a home. She…read moresent me her location and when I pulled it up it was a motel, I called her at the same time when she was getting checked in and she told me this place is sketchy. The pictures online may have been taken the day it was remodeled because it looks nothing like this. Headboard looks like somebody was eating it, microwave had a large dent in it and there are roaches and crickets all over the place. I told her to leave and I will find you a new spot. Please stay away from this place unless you are trying to sell or use

AMAZING STAY,KIM at was definitely amazing,helpful all around great,will recommend to everyone…read moreabout the wonderful stay

Stayed here over the weekend and enjoyed my stay. It cost $22 a day to park here but once you park…read moreyou don't need to leave for anything! It's close to everything and you can just walk. Breakfast is free and they have a variety of foods to choose from. The bed was a comfortable. I slept like a baby!

This is a solid 4/5 spot…read more This Hampton is clean, seems well maintained, and the room was very nice. We got a 1st floor room, which was quiet despite the street being a few feet away out the window and the lobby area being right down the hall. The layout here is unique and intuitive. Parking is limited and pretty terrible. The parking garage goes down and is very tight. There were no spots available when we checked in, but thankfully we found a spot on the street nearby. There are public parking garages on the same street. Breakfast was mediocre, but ok - it's free! Check in was quick, our room was great.

I had the absolute pleasure of winning a complimentary dinner tasting at Founders in The Shaffner…read moreInn, thanks to EatDrinkTriad and YelpNCTriad. It was such a phenomenal experience! This was a special event, and the dinner menu is not quite yet solidified, but I want to a) talk about the delicious food, b) the beauty of the inn, and c) the hospitable and friendly staff at the Inn/Restaurant. The Inn itself is beautiful and historic. It's located in the heart of downtown Winston, but has its own parking lot which is a huge plus. Our dinner was in a reserved room on a Friday evening. It was a great room for our group of about 11-12. Our waiter, Gary, was THE BEST! He had a radiant personality, and was super attentive! The chefs (Kelly and Juan) came out to talk to us and were a pleasure. The food! I can't wait for this to be a constant menu at the restaurant! We had Fried Green Tomatoes, Mandarin and Goat Cheese Walnut Salad, Braised Short Rib over polenta dish, and Crème Brûlée cheesecake. YUM! And the drinks were very unique and delicious. I am so looking forward to another trip back to Founder's! I absolutely can't wait to try brunch!

The Shaffner Inn truly embodies vintage + classic! As a Winston local, I am thrilled they did…read moresomething beautiful with this building. Much of the architecture was kept in tact from the original era and they've restored it back to all its beauty. We recently stopped by the restaurant inside for brunch and everything was delicious! Walking around the house and seeing the many intricate fireplaces, woodwork, and windows and doors made me want to plan a staycation there. Can't wait to check out their rooms and amenities soon!

Dom was absolutely amazing! He went above and beyond to make sure that my stay was very special. He…read morewas so friendly and so attentive I never imagined that I would actually like or feel comfortable at Homewood suites. He is the reason that I would be coming back to this location. You are very fortunate to have him. He is a gem! He sets the bar really high for the rest of the employees! He is definitely do for a promotion, in my opinion!

Some friends and I stayed here for a couple nights because we were attending GHOE activities at NC…read moreA&T. The hotel is maintained very well. It is clean, smells good, and the rooms are spacious. They offer a decent complementary hot and continental breakfast as well as areas to do business, etc. All hotel staff was very professional and friendly. There was one issue that I had with this hotel. On Friday, October 28th, the fire alarm went off throughout the hotel. It lasted for probably around 30 minutes or so. There was no communication or any staff members on the floors instructing guests on what to do. We were all very confused and didn't know if this was a test alarm or if we needed to evacuate the building. There were never any instructions for us to evacuate our rooms. I decided to leave the room and go out of the building because the alarm kept going off and no one was saying anything. As I took the stairs from the fourth floor down to the first floor, there was a strong smell of what seemed like rubber burning. It was only when I got to the first floor that I went and asked one of the staff what was going on and she said that someone put something in the microwave that wasn't supposed to be in the microwave and triggered the fire alarm. At that time, two firemen entered the building to go and evaluate the situation. This was handled poorly. Guests should have received communication on the expectations regarding that fire alarm. Had this been a different situation with a real fire, this lack of communication could've had a detrimental effect on the guests. Other than that situation with the fire alarm, I really enjoyed my stay at this hotel. It is a really good hotel. I rated it as a three solely because of the issue with the fire alarm.