We had an excellent experience at Mattress Firm in Sarasota, thanks to Tony Brisco, the store…read moremanager. Tony was incredibly helpful, patient, and kind throughout the entire process. He took the time to understand the concerns of an elderly family member and treated him with genuine compassion and respect. From the very beginning, Tony repeatedly went above and beyond to address our concerns, rectify every issue that arose, and do everything within his power to help us through the process. When we needed to exchange the mattress, he handled everything seamlessly and never made us feel like we were inconveniencing him. His professionalism, patience, and dedication to making things right made all the difference. Outstanding customer service like Tony's is rare. We are incredibly grateful for his help and highly recommend both him and his team. I truly cannot recommend him and this location enough.

Chuck worked with me until I found the perfect mattress. I have several physical issues that had…read moreto be addressed when selecting the right mattress. Chuck pointed me to the PressureSmart Technology Plus mattress. Once I tried it I felt it was the mattress for me. I am very grateful to Chuck for his courtesy and help. I would have no problem recommending Chuck if you want great service and assistance selecting your perfect mattress.

Let me tell you, from start to finish, Sandy has been fantastic to deal with. There are many models…read moreto try in the showroom. He encourages you to lie in them, on your back , on your side etc. We purchased a split head, not to be confused with a split king. It is wonderful. Best night sleep you can get. Many people we know recommend them and we are not disappointed. We shopped many mattress stores. This is the best value. We also got a mechanical base. They are extremely competitive. Make sure you are shopping for comparable models. On top of this you can actually watch them make the mattresses. Highly recommend!!!!

I know what you are thinking, it's just a mattress. May be, but it is unlike any other mattress I…read morehave slept on. For some context, my back was severally damaged when I was attacked by a student in the school I worked at. It took eight years for Worker's Compensation to agree I needed a spinal fusion. The problem with a spinal fusion is they can collapse over time and you need a repair: I have had two. Now I have another surgery to consider to replace all of the hardware in my back. But I need to sleep and my need is for a firm mattress, and what most companies sell as firm is still too soft for me and I have tried them all. During an Internet search, I came across Unlimited Comfort. I convinced my wife that we should stop by and see what they might be able to do for me. Sandy had me try several that were on the floor and all were too soft but one. Yet even that one was still too soft. While we were talking, Sandy assured me they could build one even firmer. While Sandy was writing up an estimate, I joined another customer who was trying out an adjustable bed. I liked the adjustable because I could exit from it much easier when the back was up. I asked if the mattress I was considering could fit on an adjustable frame without losing support. Sandy assured me it would not be a problem. I bought the bed and adjustable frame and it was much less than I had paid for brand name mattress like Sterns and Foster or Sealy Posturepedic for a mattress alone. Three days later, Sandy was at my house removing my current mattress and bedspring and installed the frame and mattress which fit nicely in our current Broyhill headboard and footboard set. It has been a week now and I have been getting a great night's sleep. I have taken advantage of the adjustable frame to get just the right setup for me, but even when the bed is flat it is comfortable and provides me the much-needed support I need. And should I need to have the mattress itself adjusted in the future to make it firmer or softer, I don't have to worry. As it was made in Sandy's factory, he can have the mattress adjusted to fit my need. What more can I tell you. This is the mattress I need and I am sure Sandy can build one for your need's. A side note as we had a problem with the adjustable mechanism, we had to contact the company who provides the units to Unlimited Comfort. A service mechanic was quickly sent to our home and he was able to diagnose the problem. The parts he needed arrived in two days and all was well.

Preston was incredibly helpful with finding my mother the best mattress for her and helping her…read morethrough the whole process. He took his time to understand what she was looking for and didn't try to upsell us. Offered extra discounts wherever he could. And when delivery was running a little late, he tracked it for her and called her back with accurate delivery information when she explained she wasn't tech savvy enough to check online herself. Outstanding customer service! This is the place to take your older family members for the kind of respectful and patient treatment you want them to have.

This store has New and slightly used mattresses (clearance with big discounts). Their Showroom is…read morebig and has a lot of choices. I saw Tempur Pedic, Purple, Serta, Sealy Posturpedic, Beautyrest, Stearns & Foster and Sleepy's. I had a pillow fitting, bought sheets and a mattress protector too. It's a one stop shopping store for luxury or inexpensive mattress choices!

Huge thanks to Mr. Hartman . We visited many mattress stores looking for the perfect one . Not only…read moredid he have it in display we got it within days or our purchase when the others had it on back order. Excellent service!

I stopped awhile back & the salesman Scott's tactic & demeanor was a turnoff. He was super pushy,…read more"it was a deal you couldn't resist, and is a today only deal." He made a snarky comment when I said I'd have to come back with my partner so he can try it before I make the purchase. (I even said I would make sure he got the commission). He kept pushing; I said, "I'm not going to make a $5k+ purchase without my partner at least lying on it." It seemed all about the sale not the customer's needs. I had full intentions of coming back the next day. At the end of the evening he texts, "Take care. I tried to save yall a good deal of money." It felt like the used car dealership of the mattress world.

Bought 2 twin mattress sets today. Robin was fantastic. Had tried to buy mattresses across 70 in…read morethe ranch lake shopping center...terrible service. As soon as we walked in, we were personally greeted and met at the door. The other place, the lady never bothered to get up. Robin pointed us to the perfect set for our needs and set up delivery for the next day. Great experience.

From the owner: Locally Owned with National Buying Power. With over 25 years experience in the bedding business.read more

Good people, great service, wide selection, quick response and delivery. Everything a store should…read morebe.

What a wonderful business! Zack and his family are so nice not pushy at all ! They Really want you…read moreto make a good pick of a mattress I thought I would have wanted a firm mattress so I picked one king and 2 queens firm for my new home and after 3 nights of terrible sleep I called and told Zack my problem They had no problem with me exchanging them all .. I went in picked a softer mattress and now I sleep like a baby! So comfy! Feels like a hotel mattress They came and swapped them out That very day! So pleasant to deal with and I will be telling anyone I know about this place !

I am so impressed with this company. The last thing I wanted to do is shop for a new mattress. We…read morestopped by the store in UTC and I was pleasantly surprised when we walked in the store. We were greeted by a very knowledgeable sales person who made us feel completely comfortable. We ended up buying a Temperpedic with all of the bells and whistles. Not expecting that I would have a mattress issue with this new bed I placed a call to the store and they are now sending a new mattress no questions asked. They only said you've got to be happy with your new mattress. I'm super impressed and wanted to share my experience!

Cheapest option in town. Very friendly and helpful staff…read more Delivered new bed frame and mattress right to our door for considerably less than competitors. Very happy with the purchase. Def recommend.

Went to Tamiami showroom Monday and met "salesman" Kyle. I Inquired about a King Koil mattress. He…read moresaid he'd get back to me. He never did, I called him today and asked him why not, he said, "the mattress you wanted isn't on the website". I said "ok, is that it? I came in, looking for a mattress, and you didn't even get back to me. I'm obviously interested in buying a mattress, wouldn't you want to sell me one?" I told him we were looking at Macys but would rather buy local, which is another great reason we would prefer to shop at Mattress Home. Kyle could not have been less interested. At the end of our conversation I said , "so, that's it? Thanks for your help" and he said "you're welcome" !! loll ...too much.

I've never understood buying a mattress online without testing it in a showroom. I went to Mattress…read moreHome and did just that before making my selection. The bed arrived, good delivery. I was miserable the first night. The mattress was so hard all I did was toss and turn. It didn't feel anything like what I had tried in the showroom. I went back to the store the next day, was asked if I was sure I didn't want to break it in during the 30 day trial period but could not imagine enduring more sleepless nights. I retried the showroom bed I had purchased- it had much more 'give' than mine at home. When I asked about it, I was told it was much more 'worn in' as a showroom sample. Somehow that fact was never mentioned by the salesperson. I ended up exchanging my bed for a much more expensive mattress that I'm now happy with EXCEPT for the fact that they also charged me $150 to restock the first mattress. Quite a business model the way they up sell you and charge after selling you something that is not fairly represented in their showroom. Since they were already delivering the new, more expensive mattress, $150 seems high to cover their restocking fees. DO NOT BUY HERE. I will never go in there again. Hope you are saved from my mistake.

I was taking a stroll through the mall and noticed this neat emporium of massage chairs…read more I noticed they had a free chair massage demo and that hooked me in. The demo itself was pleasant anr left me wanting more. The sales rep her was helpful and friendly.

From the owner: Be prepared to step into our world of warmth and tranquility, where your comfort is our top…read morepriority, right here in Sarasota, FL. Our showroom will beckon you with open arms, inviting you to experience the epitome of relaxation and indulgence. Here, you'll find a haven designed to embrace your senses and make you feel right at home.