I went into the store Thursday morning looking for a mattress for my 3 y/o son. I had both my 3…read moreyear old and my 1.5 year old who were bouncing all over the place. There were also two other customers in the store at the time. Patrick could not have been more professional, patient, and composed. He was able to juggle all three parties (in addition to my wife and I chasing our kids around) without missing a beat. He gave us all the attention needed, and helped us find the perfect mattress for our son. We would buy a mattress from Mattress Warehouse any day just because of Patrick.

We were in the market for a new bed. Our salesperson had us lie on a machine to evaluate our…read moresleeping style. She then directed us to several beds in a varying price range. She didn't hard sell us, gave us space to discuss our options. We have been very pleased with our purchased and equally pleased with our service at Mattress Warehouse.

We went in just before Christmas to window shop for a new couch. Johann Figueroa was the sales…read moreperson that assisted us. He has great customer service skills. It was an easy and pleasant experience. Everything under the sun is expensive right now. I feel our couch was a decent value given the current economic landscape. It looks great in the space and is super comfortable. Kudos to this store for delivering good customer service.

Went to find a recliner. Didn't find one. Salesman noted that showroom mattresses were 50% off…read more Bought a queen size with frame. Great value. Exceptional service. Not my first time here. Won't be my last.

Great Pricing, Great Knowledge of products and Fast delivery. Also, Bedmatch Computer to help…read moreselect the prooer bed.

Tabitha & Jen are two of the most responsive, knowledgeable salespeople I've ever had the pleasure…read moreto work with. I went to the store not knowing what kind of mattress to buy & after a little consult, they knew exactly what my options were. Not only did they take the time to explain various features of different brands but they also explained what my choices were regarding a box spring or platform. Every aspect of the purchase was reviewed from mattress to delivery. And, thank you Jen, for working within my budget. It was an extremely enjoyable process and I highly recommend anyone looking for a mattress to stop in.

I do not recommend purchasing furniture from La-Z-Boy. It initially seemed great: good service,…read morenice designs, and many choices. But delivery took months and the quality is low. The couch frame was broken 8 months into owning it - we have no kids or dogs, so this was from minimal daily use. We purchased the pet protection warranty and chose the pet-resistant fabric - our cat scratched the fabric and when we submitted a claim the next day, they refused to honor it. La-Z-Boy has not helped to handle the claims, they forward you to a third-party company. We went back and forth for almost 2 months, being told by ServeCo and La-Z-Boy that our claim fell within the warranty we paid for, but was just denied any repairs by their third-party warranty company. Do not let them upsell you poor-quality furniture, expensive fabric, and a scam warranty. So disappointed with the service we received and our brand new, almost $1,500 purchase which will now be replaced within 1 year of owning it.

Debbie was knowledgable (how manufactured, where manufactured, options, availability, warranties)…read moreabout La-z-Boy products and answered questions we didn't even know we had!

Ive never had a bad experience here. I purchased a bed, a sectional sofa (faux leather) and a…read moredinette set--all beautiful and well made pieces. We've had the sectional for two years now and its not sagging and looks great. The bed was a zero pedic (spelling?) and its nice quality no issues. The dining room set is nicer than Raymore and Flannigans and is nearly the same peice. I paid 250 on sale at Big Lots and the one in RF was 800. The sale people do not push you at all and friendly. I also purchased a free standing fireplace in 2014 that still works perfectly--we use the light from it year round and the heater in the winter. It looks beautiful. Only thing I dont buy here is food. Ive purchased all my kitchen pots and accessories from this store and its well made and has lasted four years so far. I recommend this store.

Not a fan of this Big lots. The staff is rude, and act like it is my fault they have to work.read more

The people are nice, and the facility is clean. However, their "corporate policies" are geared to…read moregetting as much money from you as they can. As an example, I learned the 10x15 unit I rented, that had increased from $99 per month to $150 per month very quickly was currently going for about $80. However, they "couldn't" reduce my price unless I moved into a different unit. This month i was scheduled to move on 9/30, but due to weather the movers rescheduled for 10/1. I've been charged for the entire month of October, even though the unit was cleared out by 4 pm. Look further, and choose a storage company that actually cares about the customers.

Had a great experience today getting my storage unit as the staff was pleasant and very helpful…read more The unit I got is new the facility is very clean..... thanks for all the help......

I'm a contractor that uses this company I called in to find a part for a boiler. I was was greeted…read moreon the phone by a girl and I told her what I was looking for she said hold on wow on hold for 15 minutes is unacceptable I called back and then was just put on hold no person. I called the sales desk to talk with the sales guy he was just a rude a hole. I asked several time to speak with a manager he did hot comply and told me I was being rude I asked him are we having a communication issue. He agin told me I was being rude. I wish I could give the less than one star. They lost my business.

We were spending thousands of dollars to rebuild our bathroom which was destroyed by Superstorm…read moreSandy. The company was very aware of our financial situation-money WAS an object..... They erroneously told me what plumbing part to order and when I needed to exchange it for the correct part, they charged me a 25% restock fee!! They were unwilling to negotiate this undisclosed practice. When I told them I would take the remainder of my business elsewhere, they told me they were "comfortable" with that decision. I submitted a complaint to the Better Business Bureau. They never responded. Before you spend one dime of your money here, please ask this company about their D- BBB rating. My rating does not even include their incompetence, rudeness or poor customer service. If you choose not to patronize this company, please let them know it is because of my Yelp posting......did I mention they changed my Facebook complaint/ review and then blocked me? Dawn Mott Silverman, Mays Landing NJ