Been using them for years but just recently I called after hours and left a message asking for a return phone call when convenient. Heard back from Jeff like 15 minutes later. He was awesome on the phone. Talked to me about the problem (not like a condescending know it all either) and offered some much appreciate suggestions to help alleviate my problem. So rather than returning my call a week later (or never) he calls back right away and after hours. Then cares enough to ask details about my problem rather than just scheduling an appointment. Finally he gives me his cell number and say to call him anytime if I need any help. Summation; easy to contact, good people who will give you an honest evaluation , great rates, 24 hour service and a job done right. read more