Easy to get ahold of and schedule a repair, quick to show up and got me fix in a matter of an hour…read moreor so. Quick diagnostics and repair and for a fair price.

Mike did an excellent job installing the range and dishwasher for a good price. He is very…read moreknowledgeable and is able to work around obstacles. I would recommend him.

I can never figure out why a business providing a service does not return calls from people needing…read moretheir help. Is business that good? But, I'm kind of glad it took three calls before I reached someone at B&B Appliance Repair. It wasn't an emergency, but had it been, they would have been out there the next morning. Instead, the owner coordinated with my tenant, and the stove was fixed in a timely manner. The bill was sent via text to me which allowed me to stay home and tend to other matters instead of driving 60 miles to Winchester. I own a duplex which means I have double the number of appliances. I know who to call next time one needs repairing. And I'll bet anything, I'll have to call just one time.

I was at a loss as to who to turn to when my Maytag washer- only 1 1/2 years old - stopped working…read more So I went to YELP, which I have turned to many times before and have always been satisfied. I reached out to B&B Appliance. They reached back out to me within 5 minutes and asked when I would like them to come. They were upfront about the cost for coming and when I said tomorrow, I was shocked to get a reply saying no problem. They said between 8:30-9 am and they arrived within that window. It took them no time to find the problem. They had to order the part and said it should be in by Thursday, and they would call that morning (today) with an ETA. True to their word a call came in early, and we were told between 11-1. Once again, they came in the time quoted. They talked with my husband for a while and discussed the type of issue we were having, saying it was not the first time they had to replace that same part in a Maytag. My husband was very satisfied with them. Rest assured if we have any future appliance problems, they will be the people we call. If you want a reliable company, who says what they are doing and takes the time to explain what happened, then call them! My husband and I are both very satisfied with the service we received. THANK YOU, B&B! Great work and Great job.

Called to have my Electric Dry repaired. We set a date and time, the wife took a day off and got a…read moretext that they were running late would like to reschedule. Canceled and just bought a new one.

Ted responded quickly to my washer repair project, along with two other vendors. He was…read moreknowledgeable and very helpful. We isolated my 9 year old G E top loader problem to the drum bearing. A major repair. He pointed out that the cost to repair probably wasn't worth it. True. His parts & service estimate was more than my original purchase price. He could easily have booked a service call, then strung me along. He didn't. I'm posting this review because Ted demonstrated his ethics & honesty. A true professional you can trust! I do. He's the 1st person I'll call for my next appliance repair. Thanks, Ted!

Service, knowledge, quality....these words are not a part of A1's vocabulary. When ask if I could…read morespeak with a supervisor ROLAND would not connect me he said I didn't need to speak to a supervisor and refused to transfer me until he hung up. Two visits, one repairman that ask for the manual of the refrigerator when he arrived and 3 different diagnosis. This is a brand new GE MONOGRAM 48" REFRIGERATOR that cost thousands of dollars; REALLY?????? IF I COULD GIVE THEN A ;'ZERO' I WOULD.

The worse customer service that you could ever imagine... I…read morewaited 4 hours and left work early and called continuously only to never get a reply... then found out the following week that Lowe's doesn't like to use them anymore

Do not call this guy. I made a mistake & called him. He said he knew the Samsung RF23J9011SR 4…read moredoor has issues with the ice maker. He said he is very familiar with them not working because of the design flaw, it is a known issue. I told him I need it repaired so I can have ice. He came up & said he wouldn't replace the ice maker because it wasn't worth it and charged me $125. I asked him why he didn't tell me on the phone since he was very familiar with these refrigerators that he couldn't and wouldn't repair it. What a rip off! I paid him $55 but should have just kicked him off the property.

Excellent Service!! Rob was able to fit me into his busy schedule the same day. He came and…read moreevaluated the problem and was able to install the new part and had my machine up and running in less than an hour. I truly appreciate his professionalism and highly recommend him to anyone.

Referred to A1 Appliance Repair through Samsung for a non warranty repair. Freezer and ice maker…read morewere working but refrigerator was not cooling, temp staying around 50 degrees. Repair tech named Josh came to my house June 27th 2024, removed 2 drawers, glanced into the refrigerator and said no problem we can order the part, it'll take me fifteen minutes to replace it and all will be good, someone will get in touch with you to schedule the appointment. Friday June 28th received a call stating that it would cost $643.35 for partrs and labor with a 1 year warranty if I chose to proceed, I agreed as a new fridge similar to ours started at around $1800. Was told I'd receive a call to schedule the repair appointment. About a week later I had not heard from them so I called. They said the part was on back order and they'd call me back as soon as they had an eta on its arrival. They returned my call said the part would not be in till July 24th and they scheduled repair appointment for Friday July 26th. Again Josh showed up, I was at work, my wife was home. He pulled the drawers out and replaced the part in approx 10 minutes. He told my wife to give it about 24 hours to come to temperature. Saturday morning I noticed nothing had changed but we had a funeral service all day so I had no time and thought maybe it just needed a little longer. Sunday temperature was still at 50 degrees. Called the office Monday morning and explained the problem, I was told they would message the back office and get back to me. Monday afternoon I called again, I was told still waiting to hear from back office and they were waiting to hear from the tech Josh. Tuesday morning I called and they still had no info from the back office or Josh. Tuesday approx 1:30 they call me back and say that Josh informed them that the refrigerator had already started cooling down when he left my house and that if there was a problem still it was in the sealed system which they do not work on and they recommend I find another repair shop. I lost all patience at this time and demanded a call from a manager (as I was repeatedly told no manager or anyone higher than the phone operator was available) and demanded a refund on the parts and labor which did absolutely nothing to fix the problem. Wednesday, still no call from a manager, I call and I'm told theres nothing they can do and the back office is refusing to refund any money.

Lousy service. Overcharged for a fan motor that did not need to be replaced. Unable to diagnose or…read morefix my refrigerator. Belligerent and refused to refund my money. I am out $360 and the refrigerator was not fixed.

Iva was awesome! Super kind, professional, and clean. He explained everything about the fridge…read morerepair and broke down the cost so I knew exactly what to expect. Great service all around -- highly recommend!

Messaged me back right away when my service was requested! Set up an appointment for a couple days…read morelater (due to my schedule - they were available sooner). Arrived on time and quickly diagnosed the issue with our freezer leaking beneath/behind. Ordered the part and was back 2 days later, early, and had it repaired very quickly. Price was extremely fair, especially for how fast the service was. I am very happy with this experience, and if anything else happens in the future we will be giving them a call.

Great service and value, clear communication. I'd recommend them. Had a leaking on my dishwasher…read moreand Derek did a great job providing a diagnosis and working with the warranty company. Thanks.​

From the owner: I believe that a good business is one that you can count on when your appliance decides to go at…read morejust the wrong time. I've been in the Appliance Industry for over 20+ years, I'm reliable and honest about the problem at hand, and can compete with any prices around. So call me, Derek, for all your appliance needs. I think you'll find satisfaction with calling Bargain Appliance Repair and Services ..I Look forward to Serving you! We do not do sealed system work .