"Rude" Power Sports. Horrible customer "service". Verbally abuses and belittles customer with…read morelegitimate concerns about a product.

Buyer beware of this company…read more I purchased a defective product which they replaced after I complained. The replacement product had the same issue, No power to the blue wire. Rod's offered no help and will not refund my money. I left numerous messages for Jim the parts manager to call me and he did not, to set up a return. Now they refuse to reverse my credit card charges. Rod's Power Sports answer is blame thier vendor, they will not tak eresponsiblity for their actions. This comany acts in a irresponsible manner. This company does not care about cusotmers or repeat business.

I had a 20 year old snowblower conk out. Ted's did a $240 overall and now I am back in business…read more Excellent work for the money.

I took my Stihl weed trimmer to Ted's. Very pleasant staff. The lead time was 5 - 6 weeks to fix,…read morewhich I agreed. I used the trimmer for 5 - 6 weeks. The trimmer became increasingly hard to start. Ended up damaging the pull start attempting to start. They asked for $75 deposit to begin work. Work ended up being $150. I now have an out commission unit. I can't afford to wait another 5 - 6 weeks to get fixed. Very disappointed.

Super nice people and all around great service. The prices were cheap and they got our mower done…read morequickly.

The worst customer experience I've had…read more This photo shows their shop locked during their posted business hours on a Saturday. I arrived to pick up a repaired snowblower and waited along with two other customers. Their answering machine greeting also stated they were open, but no one showed up and none of my voicemails were returned. Later, their online hours were changed without any acknowledgment of what happened. The result was a wasted weekend morning and unnecessary logistical hassle on my end. Communication throughout the process was consistently poor. Before dropping off my snowblower, I specifically asked if two people would be available to help unload it due to a back injury and was told yes. When I arrived, no additional help was provided, and I was still asked to assist. The snowblower had been partially disassembled to transport it, and comments were made about reassembly that ultimately did not occur. When I asked basic questions about delivery options and final cost after being notified the repair was complete, I was brushed off. Based on the lack of reliability, responsiveness, and professionalism, I would not return and would caution others to expect similar treatment.

After two visits, problem still existed. I wish I had read the reviews before spending $400.00…read more Even sent video clip of problem. The only thing they know how to do is blade sharpening, and oil change