I've used Shepards Motors garage service in Chelmsford. Don't recommend it to anyone. They just rip…read moreoff money from you. Quality of service is bad,the attitude is bad. After passing MOT in September my car already falling apart. Sometimes even it was recommended doesn't mean is good.

I have taken my cars to these guys since i started driving 5 years ago. There all a great bunch of…read moreguys willing to help. They always do a great service to my cars and no job is too smalll for them. There very honest and helpful. You can sit and wait while they do your MOT's too. They have many trophys for racing displayed in the reception and know everything there is to know about cars. I cant remcomend them enough!

This garage is located on Springfield road opposite the Harvester resturant…read more It looks very shabby from the outside and isnt much better when you go inside either! I have only been in here once and that was to get a quote on some tyres, the man who served me was very rude and acted like he didnt really care much. The price of the tyres i wanted were very expensive, so i went esle where but to be honest i wouldnt of let them touch my car even if they gave me a cheap quote as they didnt seem very helpful at all.

I've been to this ATS in springfield road on 4 occasions now and found them very helpful each…read morevisit. Granted they are not the cheapest but for me its the quality that counts and as a retired but disabled Technician I found it refreshing to find a fast fit centre that carried out the repairs correctly & with care.

I've been using St Albans Recovery for my MOTs for many years. Small problems, like a bulb or…read morewindscreen washer rubber, they automatically fixed as part of the initial MOT so a retest wasn't necessary. That saved me a lot of cash. Then, more recently, I started getting my services done there as well. Same reliable and caring service, always locating and repairing every minor irritation during a service that I'd often forgotten to mention, like a broken dashboard bulb. So I can genuinely recommend St Albans Recovery for both their MOTs and their servicing and repairs. A really nice bunch of blokes and all genuine mechanics too. Can't recommend them too highly.

I like using this garage, they are polite and do a good job. They are pretty good about matching…read moreother peoples prices locally. Never pay the price they first quote you they have always improved on it for me! Nice waiting room with free Tea and Coffee.

The best place locally for tyres and other car fixtures. They never rip you off and they give you…read morevery good advice. They have competative prices, and they are quick and efficient. Excellent place.

For once a reliable and honest proprieter. Speak to Paul who is the owner and he will do all he can…read moreto help. He does exactly what he says and is so honest he sometimes talks you out of having things done. My two cars have been there, one of them being a Citroen C5, and he has always sorted out all the problems and always at a reasonable price. You get a fully itemised bill and he will show you the old parts if you so wish. I highly recommend this Garage.

we contacted Herts Wheels to refurbish the alloys on our Q8…read moreThese guys were friendly, helpful and professional. we were talked through the options , then taken through to the office area . I was pleasantly surprised and impressed at how professional the set was . The wheels were removed and replacement wheels fitted , until 4 days later when the wheels were ready to be collected. Excellent job , price and service !! These guys have a great set up .... Why wouldn't you use this great service . Many thanks Andy & Julie

Couldn't be happier. Fast turnaround, brilliant phone communication and fantastic results on my…read morealloys. Sometimes when you phone a business for a quote there is an urgency or an impatience in their tone of voice, but Adil was very calm and thorough in his explanation of the process and what I would get for my money. Karl went above and beyond in sourcing me new shiny wheel nuts to replace the old rusty ones, at half the price that Euro Car Parts were quoting. They even loaned me some nice Merc alloys whilst mine were being powder coated, which took a couple of days. All in all a fantastic experience, and cheaper than a lot of other quotes I received. As you can see from the photos, my wheels were badly corroded but now they look brand new. If you are thinking of spray vs powder, all I can say is I'm glad I went for powder. There's a nice reassurance they they've been oven baked and sand blasted and coated in laquer etc rather than just sanded and sprayed. Would 100% return again.

I should have written this review sometime in February 2017 but I kept on procrastinating because I…read morejust wanted to forget about this garage because of the experience I had with them. However, I have always felt that other people need to know my experiences with Prestige Performance (PP) because my review might just help someone who is reading this. After all, that is what reviews are for. Here is how it all started. I have a low mileage E38 740i which was built in the year 2000. That's a V8 and at the time it had done just under 55K miles on the clock. Late in December 2016 the car blew the radiator while I was away from home, so I called the AA to come and rescue me. The nice AA guy who came did a DIY job by covering the hole with some special glue and let it set in so that I could drive it home. He topped it up with water as well and he spent about two hours bleeding the engine to get rid of all the trapped air. He kept on telling me that these kind of cars need to be bled thoroughly or they would wreak havoc on you. So the plan was that I would drive the car home and then take it to the garage for a radiator replacement. Unfortunately I pushed my luck a bit and drove the car a few days without taking it to the garage. A few days later the temporary glue came off and the radiator raptured again on the motorway. The AA came and rescued me again. I asked them to tow the car to PP since that was the nearest garage from my house. I had only ever used PP once before for my wife's MOT and they seemed OK. We had only been living in the area for about two years, having moved from London. The AA guy who towed me to PP had warned me that there had been no damage to any part of the engine since it had not overheated in any way, and therefore, I should be weary of anyone who told me otherwise. So PP replaced the radiator and I did not have to pay a penny because the fix was covered under my AA Breakdown Cover. The car was fine for a few days until the dreaded "CHECK COOLANT LEVEL" message started appearing on the dashboard. I was confused since there was plenty of coolant in the car. I took the car back to PP and surprise surprise they told me that it had failed a head gasket test. Reading from the invoice I got back from them the amount I was charged for the investigation was £88 and the job was "Investigate cause of cooling system leaking and traced to cylinder head gasket failure". Further the workshop notes read: "Cylinder head gasket failed £2900 inc VAT to replace both cylinder head gaskets including skimming cylinder heads". Yes, they were going to charge me a whooping £2,900 to fix a problem that never existed! My heart was broken because my wife told me to get rid of the car - she does not have the emotional attachment that I have to it;) Remembering the warning from the AA guy I decided that I would take the car back to my normal garage in Hendon where the car has been serviced since about the year 2006. They investigated and found that the car had not been bled properly after the radiator had been replaced, hence the coolant level message on the display. They charged me less than £100 to fix the problem. I went back and told PP what had happened and all they told me was that they scanned the car with their machine and that was the result they got. Fair enough! I bet that even if I had the money and foolish enough they would have done the job and fail to bleed the car properly again. Imagine that a single AA guy could bleed the car whilst operating alone on the side of the road and PP could not do it whilst operating in a garage. Case closed! My car has done about 60K miles now and it's had no head gasket problems.

Work - Took an e90 in for an MOT and queried a warning light on the dashboard…read more Car passed it's MOT but they charged me nearly £300 for re-attaching a cable which is why the warning light came on. No courtesy call to warn me of cost, when I had asked for an update. Very rude response from Barry when I questioned the price, saying... "if I query something then they take that contractually as agreeing to go ahead and do the work and if they do find a fault then they'll go ahead and fix the problem without asking, incase I go elsewhere for a cheaper quote" Will not be using them again

Friendly, professional and reasonable…read more Probably the best garage I've been to. Much work has been carried out here from MOT, servicing, tyre replacement all of which has been top notch. Price-wise it's very reasonable. The only downside was a dodgy tracking job a few months ago, although I guess no company can be perfect! Would still recommend them to one and all. They are situated about 10 minutes from Welwyn Garden City station, so you can always drop your car off and get a train to work (if possible). They also have a waiting room for those that need to wait!