Wai Lau is a life saver. She helped me with the customs process for 2 different shipments from…read moreChina to Los Angeles. She was responsive and informative. A big thank you to Wai! Thank you! You're appreciated. Anyone who has imported knows that overall, the port to port, shipping by sea process is a head ache - due to delays, logistics, paperwork, fees, and overseeing the import process from start to finish. Wai made her part of the process easy.

Our company was facing hefty storage penalties on a 40-foot ocean container of organic coffee beans…read morestuck at the Port of Vancouver. All Cleared Customs Brokerage swooped in, filed the CFIA Safe Food for Canadians (SFC) import license details, and submitted an electronic PARS in record time. Their agent, Mark, even liaised directly with the terminal to secure an after-hours release, shaving two full days off our demurrage clock. The beans hit our roastery fresh, on schedule, and penalty-free--worth every penny!

Jermeale Lewis-Johnson, the owner herself of this "JUST YOUR BROKER" brokerage, SHE IS AMAZING, AN…read moreANGEL FROM HEAVEN. I emailed her at night around 6 or 7 pm, and at that very night when she have heard that my merchandise is sitting in an airline storage for days, she worked on it, AND FIRST THING IN THE MORNING I GOT MY CUSTOMS' CLEARANCE ALREADY!!!! Thank you so so much WONDER WOMAN...more power and God bless you, your family and your company

From the owner: Just Your Broker Inc. is a licensed Custom Broker based in NYC helping business owners meet…read moregovernment regulations for international trade. Call (516) 226-0392 for more information! Contact Today for Customs Brokerage Services: Nationwide Customs Clearance, HTS Classification, Importer Security Filing, Delivery Services, and Trade Consulting

I was moving my personal belongings from Riyadh to NYC and needed a broker who could take care of…read morecustoms clearance. I found this company online and decided to go with them after receiving a quick response to my inquiry. Since and 60 emails later, I have to say that it has been my outmost pleasure to work with Fast Customs Clearance. Wayne was assigned to my case and made the process easy and stress free. He was patient with my sometimes perhaps stupid questions, answered quickly to my emails, was patient explaining the process, transparent about costs, always prompt and very professional. I am very impressed by Wayne's service and highly recommend the company. Wayne, thank you from the bottom of my heart; you will truly stand out for your exceptional service.

From the owner: Fast Customs Clearance is a full-service customs clearance company with experienced Licensed…read morecustoms broker servicing New York, New Jersey, JFK airport, and all ports across the country. The port of New York and New Jersey is the second busiest port in the USA and the busiest port on the east coast. Millions of shipments entering ports of New York and New Jersey via ocean vessels located in Newark, NJ, and two airports (JFK airport and Newark airport). Proper and timely customs clearance is critical for the importer to run a successful and competitive business. First-time import? No worries, our staff are committed to helping importers to clear their air, ocean, and cross-border shipments through customs fast and seamlessly.

Very Irresponsible and Unprofessional. After using this agency for 4 years, their error cost us…read moreover $13,000 in demurrage fees and they doctored emails to make it look like they sent them. Beware at all costs.

I called trying to have them do an import for us. I was told they are at max capacity and they're…read morenot taking on any new clients.

Bad service!! Bunch of rubbers !! Not professionals!!! I…read morecant imagine The amount of money and time that people LOST because of them . They are handling anything that comes from lucky consol inc which is the WORST shipping company in the u.s.a all they do is just to rub the customers who fall to their hands without experience. And what is funny the first review here by Andy haris its FAKE andy harris he is part of the company worker or owner . My case actually was they put 37.5% duty on bible book who is 100% exempt from trump tarrif.

I have to say, whomever wrote that bad review is totally off base! I hired Big Apple Customs…read moreBrokers to clear some goods coming from China and their service could not have been better! Not only were my goods cleared with the lowest legally possible duty payment, but their rates were very good as well. The gentleman who takes sales calls is very patient, informative and helped us throughout the entire process. HIGHLY Recommend!

The Shipping Guys are absolutely awesome. I am grateful for their service, pricing and…read moreaccessibility! Not to mention their great handling of the fragile and valuable art we sell and move around the country and the world. THANK YOU SHIPPING GUYS!!!

If I could rate this company with zero stars I would. I highly suggest you DO NOT hire The Shipping…read moreGuys. They were unprofessional, unreliable, and disrespectful. Their driver refused to deliver nearly $10,000 worth of my art to my studio address due to snow, even though there was just a few inches of snow and the roads were plowed and other large vehicles had no issues the same day the delivery was scheduled. I live in Vermont and this delivery was in late December so it's almost comical that they sent an inexperienced driver. The driver and President of the company decided it was safe to leave the packages with a stranger in a town 10 miles away without my consent. Neither of them had the decency to contact me to let me know, I found out from the stranger. The Shipping Guys completely blew me off. Thankfully the stranger delivered the items, but I was SO dismayed to see the horrible conditions the boxes were in. It was as if the delivery company completely disregarded the fragile labels and kicked the boxes around. Additionally, the President of the company, Dennis, was incredibly rude over the phone to both me and the art gallery that coordinated the shipping. The gallery said he was the hardest person they've ever had to deal with and they work with shipping companies around the world. I will NEVER hire this company and I suggest you don't as well. They have ZERO respect for the valued items they are transporting and are willing to leave belongings with random people they meet on the street. It's surprising that a company functioning in this way is still in business. I know I'm not alone with having a bad experience with this company. Go read the other reviews about how HORRIBLE they are (and how they avoid accountability in their public responses to these reviews).

I had to call Shaun at HW St John & Company last minute to help expedite the process of picking up…read moremy new kitten from overseas. Not only did Shaun give awesome customer service, he helped me after hours complete a tedious process that I had no idea even existed. I would highly recommend this company and their services!

From the owner: H.W. St. John's goal is simple, to be your first choice in selecting a U.S. customs brokers to…read moreclear international freight entering into any port across the U.S. Strategically located at JFK International Airport. Freight Forwarders, H.W. St. John is able to expedite your brokerage and port clearance through customs no matter where you are located through our personalized services. Full service customs brokers, will help you with all your cargo needs

I loved working with everyone at NYCB. I had some bad experiences with some other brokers in the…read morepast, but I recently moved my seafood import business over to them and haven't looked back since. Importing for several years now, I've learned quite a bit about this industry and NYCB does a good job at clearing customs and FDA quickly and efficiently. While being speedy, they're also very knowledgeable about customs regulations and have many good contacts in the industry for in case something doesn't go quite "as planned". I would definitely recommend New York Customs Brokers for anyone looking to import seafood or any other product into the USA!!!!

Stay away from this company if you are looking for professional customer service. From the…read morebeginning of my correspondence with one of the representatives, I received rash and rude treatment. When I informed the employee that I wouldn't be using their service I was called a loser and told I would be eaten by sharks. Luckily I decided to cancel before I was contracted into a less then sub par working relationship. Regardless of your interaction with a customer the company is to remain professional. This is what separates successful businesses from drifting businesses such as New York Customs Brokers. Its astonishing that they are even in business. Definitely avoid this company if you are looking to work with people of a certain standard or better yet with class and manners!