I've been to this place a few times over the years, as part of focus groups, usually involving alcoholic beverages. The space is shared with offices from the likes of SABMiller and InBev, which one may notice on the way in. Free parking here is pretty non-existent, so maybe public transit is a better option. The nearest spots I can think of are along Pacific. The waiting room has a pretty neat view of the condos across the street. What's great is what when waiting, they provide sandwiches, coffee, and tea. So on top of getting paid to talk about whatever, one also gets a nice dinner out of the deal. When the sandwiches are of the panini type, one is in for an extra special treat. Staff are quite friendly, though obviously their methods are more scientific than conversational. They need to ask the correct logical questions, to elicit useful answers. The groups are held in rooms with suspended microphones, cameras, and a 2-way mirror. It's a pretty neat experience. I would recommend trying it at least once. read more

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I attended a focus group here which seemed to be run by a third party company but the receptionists were friendly and efficient and the building was very clean and modern. I have been to a few focus groups before and they have been run by very bland people in bland environments, doesn't really get your mind into the mood for discussions. They had a nice serving of coffee's, teas and sandwiches (since it was at dinner time) which was more then the usual cookie plate. The conference room has the typical double sided glass wall so people can watch from the other side and cameras and microphones but it doesn't feel like an interrogation room or like you are on display. I would definitely attend more focus groups here if invited. read more

I currently work for an insurance company in the sales department. I've worked with Daniela before she even opened SmartPoint Research. She is a fabulous business woman. If you need help or any advice with marketing your business allow SmartPoint Research to help you. A happy customer, Telly read more

A comfortable facility in one of the trendiest neighborhoods in Vancouver. Very pleasant staff who know how to treat clients and guests. They are professional and extremely helpful and accommodating. It is also very accessible for respondents with the nearby Canada Line and lots of after hours parking. The facility itself is spacious with trendy furnishings that complement the exposed brick walls. Because it is located in Yaletown, there is a variety of client food selection from great local eateries (yes, order local sushi!). There are also many local establishments to decompress and debrief afterwards, including the New Oxford Pub downstairs. read more

I recently partnered with SmartPoint Research to conduct qualitative research with medical professionals on some technically complex issues. SmartPoint provided participant recruitment services, facility and logistics management and moderation for the in-depth-interviews we were conducting. I found their services to be of high quality with excellent show rates and they were very competent navigating through the complex material we were covering. I would definitely use SmartPoint Research for my next qualitative research project. read more

HealthViews has worked with SmartPoint Research on a number of national field projects. Ms. Daniela Hassman has moderated in-depth interviews for a number of qualitative health projects. She's interviewed physicians, nurses and patients in a number of topic areas, some being on sensitive in nature. She interviewed respondents with the utmost of professionalism and sensitivity sourcing valuable insights for our clients. SmartPoint is a resourceful recruiter and has facilitated respondent recruitment for a number of HealthViews projects. Some have been for very challenging target audiences including crohn's patients, hemophilia nurses and hospital purchasing professionals, to name a few. Peter Nobes Director of Business Development HealthViews Ph. 604-484-2507 x1206 E, pnobes@healthviews.ca W. www.healthviews.ca read more

I was recently a participant in one of SmartPoint's research groups and enjoyed the experience. The facilitator was excellent, made everyone feel at home, and encouraged a full debate and conversation. read more

Great location, professional services and facilities. Highly recommended next time you need to rent a great location for an offsite meeting. Love the Yaletown vibe of brick and beam combined with high tech presentation equipment and up to date boardrooms. Our team loved it and had a very productive day. Thanks SmartPoint! read more

Waste of time. After researching marketing firms focus groups I contacted them and did about 6 surveys claiming to pay for your time. However not being selected for even a single focus group or participation has led me to accurately beleive that this company either skews its result to favour the clients and what they want to hear, or they just fish for surveys through email and no one actually does the focus groups or perhaps it's the same group of paid participants?? A 20 year smoker not qualified for their study really after that survey I had my answer on what they really do their. Given 4 stars simply because yelp does not post negative ANYTHING about ANY company as that effects their bottom line. read more

I am the founder of Rent it Furnished Inc and we have used SmartPoint Research to conduct a testing study to help us establish a brand that best resonated with our customers. SmartPoint was very accommodating and provided us with important insights in making our decision. I would highly recommend this firm and we will definitely use their services again! Erika Weimer read more

I've often called in to reserve boardrooms for meetings. Great facilities, modern and trendy. Staff members are helpful and friendly. Highly recommended! read more