The smart style stylist Marcellia in my local walmart super center was very unprofessional and cussed in front of my 6 year old daughter, lied to a customer while giving them a dirty look, and butchered my hair and also took it upon her self to thin out my daughter's bangs when i did not request thinning of any sorts for her hair cut She claims that my daughters bangs were thick when they are actually not thick at all and also never wiped the chair down after she did a hair color for someone else and it got on my shirt and ruined it, the shirt is a long shirt as you can see hair dye stain is on the part that drapes over my left butt cheek. Thank god my daughter was sitting on a Super thick cushion so it never got on her cloths I requested a thinning for me only. I have requested that i want a full refund of the 40 dollars i spent there on two hair cuts and the 30 dollars for the custom shirt that i had made for me. I will never go back there again. read more

SMARTSTYLE - Hair Salons Near Me - COLVILLE, Washington

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I have been going here for almost a year & Marcie has been my girl. Only person I trusted because she listened to me Untill... She had dyed my hair 6mos ago I came in to have it you he'd up & made darker. I'm silver & wanted some pepper. Marcie pawned me off on a new girl who put red gold butterscotch brown mess. So Marcie tried to cover it. Nothing colors red. So we decided to bleach it. Which I'd never done but red brown mess had to go. And then do salt & pepper leaving the top silver. I told her do it silver & weave black in. She said no she had a better idea & talked about application. Color had been established. It took 5hrs & I couldn't see anything she did. When she was done & showed me my hair, EVERY COLOR WE BLEACHED OUT WAS BACK ON MY HEAD!!! I seriously thought I lost my mind & was hallucinating. I spent $200 & 5hrs to have my hair be same color. I absolutely can't believe what happened but the uneven saturation of dye looks worse than before I went in. Friends said, I thought you got that mess bleached out. I'm devastated. I don't understand what happened. I want my money back NEVER trust Marcie. NEVER read more

I looked up the time the salon was open. It said it is open from 9:00 AM to 5:30 PM however when I went to Walmart the sign on the window said the salon is closed until further notice. No wonder there was not an answer and there is no voice mail set up however I guess it would not do any good to leave a message since there is no one to listen. I have used Smart Styles for a long time however it is time to find another salon because of the poor service from this one. I will look around for a Great Clips. read more

I have been there several times and it's always been a hit and miss but after the last time I was there, I will never go back. I took my son to get a hair cut and the lady totally butchered it. She actually hit his scalp a few times with the clippers. There was no place in his head that was even. As soon as we got home I took pictures of it and then fixed it myself. I wasn't even going to give her a second chance to mess it up more. read more

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First off, they NEVER answer their phone. You leave a message and they NEVER return your call! How do they stay in business?? When I finally got a hold of a real live person she coped an attitude immediately! Just because I was shocked a get a person instead of an answering machine. Who would trust their hair to that immature person? I recommend you go anywhere but here! I will be contacting their corporate office. If I could I wouldn't even give them 1 star. read more