1. Smarty Plants Nursery

    1. Smarty Plants Nursery

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    Miami, FL

    Smarty Plants Nursery

    4.4 (43 reviews)
    Open Open 24 hours

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    Refusal to replace Orange Geiger Tree

    STAY AWAY!!! DO NOT CONFUSE this business with the reputable Amelia's Smarty Plants in Lake Worth Beach as I did. I ordered 11 plants and paid with AMEX. I arranged delivery for July 24, and engaged landscapers to install the plants on July 25.. Without notice, the delivery arrived missing 2 Mast trees, with a near-dead Marlberry shrub, and with an Orange Geiger Tree that needed life support. Megan Prat was unapologetic and said the nurseries didn't have my Mast trees, but suggested that I buy larger sizes which would add $335 to the order. BAIT & SWITCH? I felt so. She accepted the return of the Marlberry shrub with its curled brittle leaves (see pic) after the driver told us that it was the only one that the nurseries had. I texted her images of the Orange Geiger Tree flopping in its loose soil (see pic and video). She texted back: "There's nothing wrong with it. When you plant it put soil around the base of the plant and it won't move" (see screenshot). I did as she advised and the foliage continued to die over the next four days (see pic) so I asked for a replacement. She replied via text: "The Orange Geigertree isn't covered under warranty because you planted it so we won't replace it" (see screenshot). I would NEVER AGAIN do business with Megan Prats or Smarty Plants Nursery LLC (smartyplantsnursery.com), address of record 11600 SW 136th Street, Miami 33176. Check out her 10-year old LLC at Sunbiz.org. From my conversations with Ms. Prat and online research, it appears that she operates out of a residential single family home where there is no significant nursery inventory and that she doesn't lay eyes on the products that she ships. I think she might make a great character in a Carl Hiaasen novel. Incidentally, my family has had a thriving nursery business for 50 years in the southeastern US, and we prosper because we don't do business this way. Too bad we don't grow native Zone 10A plants there.

    Royal Poinciana

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    2 months ago

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    Megan P.

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    11 days ago

    My plants arrived in perfect condition and communication was amazing! I was extremely impressed with their care, attention, and service!

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    Megan P.

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    1 month ago

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    Megan P.

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    16 days ago

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    Megan P.

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    2 months ago

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    Megan P.

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    2 months ago

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    Megan P.

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    5 months ago

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    Megan P.

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    1 year ago

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    Megan P.

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    6 months ago

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    Megan P.

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    7 months ago

    Quick, great customer service and beautiful plants! Plus free shipping AND a discount on your first order.

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    Megan P.

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    7 months ago

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    Megan P.

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    4 months ago

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    Megan P.

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    10 months ago

    I liked ordering online. Delivery only took a few days, they sent photos of the plants ahead of delivery. Friendly and efficient.

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    Megan P.

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    5 months ago

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    Megan P.

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    6 months ago

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    Megan P.

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    6 months ago

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    Megan P.

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    6 months ago

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    Megan P.

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    5 months ago

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    Megan P.

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    10 months ago

    All plants were excellent condition. Timely availability. Good selection and willing to find/locate others.

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    Megan P.

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    10 months ago

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    Megan P.

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    10 months ago

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    Megan P.

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    1 year ago

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    Megan P.

    Smarty Plants Nursery only services South Florida.

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    1 year ago

    Outstanding. The plants are beautiful. Our delivery person was nice and very considerate! I am thrilled !!

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    Megan P.

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    1 year ago

    Healthy native plants I couldn't find anywhere else in South Florida. Delivery was professional.

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    Megan P.

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    1 year ago

    Quick delivery, good price, quality plants. I highly recommend using them. I have 0 complaints

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    Megan P.

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    2 years ago

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    Megan P.

    Smarty Plants Nursery only services South Florida.

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    2 years ago

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    Megan P.

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    1 year ago

    Plants delivered and installed ahead of schedule without any problems. Will use regularly.

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    Megan P.

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    1 year ago

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    Megan P.

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    2 years ago

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    Megan P.

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    2 years ago

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    Megan P.

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    1 year ago

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    Megan P.

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    2 years ago

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    Megan P.

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    2 years ago

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    Megan P.

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    1 year ago

    Plants died in 3 weeks. owner is rude and defensive. terrible communication and service.

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    Megan P.

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    2 years ago

    Great service. Answered all my questions and pricing is on point. I would buy here again.​

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    2 years ago

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    Megan P.

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    2 years ago

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    Megan P.

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    2 years ago

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    3 years ago

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    Megan P.

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    Page 1 of 2

    Ask the Community - Smarty Plants Nursery

    Review Highlights - Smarty Plants Nursery

    Megan is super at her job and very knowledgeable and accommodating.

    Mentioned in 6 reviews

    Read more highlights

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    My husband and I had an exceptional experience at Casaplanta Nursery, and I cannot recommend it…read moreenough. The nursery is beautiful, with a wide variety of Talavera pots, fountains, statutes, and beautiful plants. Everything is thoughtfully organized, making it easy to browse and find exactly what you are looking for. One of our favorite parts of the visit was their variety of Talavera pots. They add such a beautiful artistic touch and really complement any yard perfectly. What really made my visit stand out, though, was Yollie's help. She was incredibly knowledgeable and patient. She took the time to answer all our questions, offered help, and made sure we left feeling confident about our purchase. Her friendly and approachable attitude made the whole experience enjoyable. If you are looking for quality plants, stunning Talavera pottery, and exceptional customer service, Casa Planta Nursery is it.

    Such a lovely plant nursery. There are tons of gorgeous…read moreplants and flowers. Some prices are great but others not so much. But their plants and flowers are all beautifully displayed and in a healthy state. Every once in a while they gave massive sales but for only a select few plants. I just love walking around and enjoying the lovely plantings. It feels like a free tour. But I do buy a few beauties every time I go. Definitely worth a visit. Oh! I can't forget to acknowledge the workers. All so knowledgeable and friendly.

    Richard Lyons Nursery - Some of the many rows and rows of plants on site.

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    After going on a butterfly hike in a local park and learning about various plants that attract…read morehumming birds and butterflies, I sought out a nursery that stocked plants like I wanted. After reading great reviews, I decided to pay Richard Lyons Nursery a visit and was glad I did. The property is a little tricky to find and from the street doesn't look that big, but once you enter, you will see the outside looks are deceiving. This place is packed with all sorts of ornamentals, fruit trees and other types of plants. After choosing several plants and having the sales ticket written up, I was very pleasantly surprised to see that it was only $40. Had I gone to another place in Kendall or a major retailer, I would have paid much more. I will definitely be back for more.

    This isn't just a great nursery, they also have an amazing variety of mature rare specimen plants…read moreand trees. They have groves also which include jackfruit. We first discovered Lyons in our search for rare Atala butterflies to augment the population at our house... the folks at Montgomery botanical center had recently brought a population of Atala caterpillars to feed on Lyons sizable coontie selection. We were lucky to get a coontie with freshly laid eggs... that was in late September, and they emerged from their cocoons today (late October). They have a wonderful selection of butterfly larval and nectar plants. They have both local and exotic plants also including bamboo, heliconia, and more. When you arrive, park a short way in... a siren will announce your presence, and you'll soon be met by a guide in a golf cart. We've been four times so far, and each time we go we've discovered a new area, and new plants. As you wander around, make sure you look at the amazing mature specimens that dot the property.... such an amazing variety... it rivals a botanical garden!

    Galloway Farm Nursery - -

    Galloway Farm Nursery

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    I woke up this morning (it's a beautiful Sunday in Miami as I write this) and thought, "it's time…read moreto go plant shopping." After countless mornings waking up in a bedroom lacking greenery, I googled best plant shops in Miami. Many of the newer more popular stores came up but then so did Galloway Farm Nursery. For as long as I can remember, this nursery has been around and therefore I stuck with the tried and true. Perhaps it was the sense of familiarity that ultimately drew me to Galloway--a welcoming, unstuffy, old faithful that made me feel confident to plant shop despite my shortcomings with plants themselves. But when I got there, I quickly realized that the comfort I felt walking in was solidified by the assistance I received. Eavesdropping on another customer and team member, I could hear that the gentleman assisting was well versed in all things plants. I mean, one would hope that is the case, but you never know these days. If you're like me, sometimes you have trouble asking for help. But I wanted a big plant, damnit! And there was no way I would be able to physically lift the one I wanted on my own. After mustering up the courage to ask for help, I got so much more than that. I got information, I got recommendations, I got educated, and I even got help re-potting my plant. I'm not sure this is a regular service offered, however because it was very slow when I went the person was glad to help me. All of that being said, I left with the perfect low-light plants for my home for an unbeatable price. They even helped me put it in my truck. The value here is totally worth it. And then I realized....how the hell am I going to get these inside my house alone? LOL! Practical things to note: ample parking available, deliciously cool orchid room for those unbearably hot days, lots of cute cats hanging around. Galloway Farm Nursery is a must-try!

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    Margarita's Gardens - Gorgeous garden blooms

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    My husband and I have been coming here for years. This is a…read morevery beautiful neighborhood garden store. We enjoy going to Margarita's and browsing around their large selection of plants. They have everything from flowered last two herbs too gorgeous orchids. The staff is very attentive and will take you around in their cart if you're looking for anything specific. Their prices are fair and their mulch is very well priced. This last time we went, I noticed that they have brought in an enormous selection of beautiful decorative pots. I did not check the prices for these pots but will be asking the next time that I visit. If you are looking for a neighborhood garden store that is well stocked, well priced and has good customer service I highly recommend this one. I will be visiting again soon. My husband and I always try to support local businesses versus the big chain stores when it comes to buying plants, mulch, decorative pots etc.

    This nursery has been incredibly disappointing, as we've had a series of negative experiences…read morethere. Our most recent visit was particularly frustrating. We walked in prepared to spend thousands of dollars on a selection of exclusive pots and other gardening plants. We intended to enhance our garden significantly, and we were genuinely excited about our purchases. However, when we approached the owner to request a discount, we received an unfriendly response. Without any attempt at negotiation, he simply stated, "No," and then suggested that we should put the entire amount on our credit card and not worry about it. This lack of willingness to engage in a conversation was quite disheartening. I explained to him that we were just shy of being able to afford the full order, as we had a specific number of pots in mind. Instead of trying to accommodate our needs or explore alternative options, he launched into a lengthy monologue about the costs he incurs for his items. It felt more like a one-sided lecture than a discussion meant to foster a positive customer experience. In the end, we left the nursery without making any purchases, which was extremely disappointing. The owner lost a potential sale of thousands of dollars that day because he couldn't understand customer service or engage meaningfully with clients. This incident is not an isolated case. On several previous visits, I've gone to the nursery with my mother to ask questions or seek assistance, only to be ignored while the owner remained occupied on the phone. It's frustrating to feel overlooked and unimportant when you've taken the time to visit a business. We often found ourselves walking out without the help we needed, and it left us feeling undervalued as customers. Overall, this nursery seems to operate more like a shell company than a customer-focused business. I can't understand why any establishment would refuse to engage with potential customers, especially when there is clearly an opportunity to make a sale. Given our experiences, I strongly advise against visiting this nursery. The owner exhibits a concerning lack of professionalism, and you might find yourself feeling taken advantage of and mistreated, just as we did.

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