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    Smile Dental Center

    4.6 (21 reviews)
    Closed Closed
    Updated 3 months ago

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    1 year ago

    Sarah is amazing, Dr. Crocomo is outstanding, and Crystal at the front desk is efficient, funny, and helpful. Always a good experience.

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    Review Highlights - Smile Dental Center

    Thies managed orthodontics for our kids and Mary and Sarah have kept our teeth clean and healthy.

    Mentioned in 5 reviews

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    Richard F Amato, DDS-Advanced Perio

    Richard F Amato, DDS-Advanced Perio

    3.9
    (11 reviews)
    5.7 mi

    Great dentist. Takes care of his patients with custom and concerned treatments. He placed two…read moreimplants in my wife's mouth and both came out perfect. I've used him for many years now and trust him more than any other doctor or dentist.

    I guess a picture is worth 1000 words in this case. My dentist recommended me to see Dr. Amato due…read moreto I have some weird periodontal issue.( a small hole appeared above my gum line, and started foam white discharge) Went to see the doc on 06/17, Dr. Amato decided we should have a small surgery. I had surgery on that day, and told to come back next week to check on the healing. 06/24 was told everything look fine, come back in 3 weeks. However, I pointed out, my gum line is uneven. Doc and nurse said need to wait at least 3-4 weeks before they can do anything. They assure me it will look even. 07/18 Dr. Amato decided to laser the gum line a little bit, so they will look even, it was about 2mm difference at that time. If I smile, you can definitely tell the difference. It was a very quick procedure. During the procedure, Dr. Amato checked with his nurse , he said " do you think I should do a little more? ", He also asked me that question. I was pretty confused , I am not professional. I left office , I sat in my car, I looked into my mirror, I was like, maybe he should laser a little bit more. I went back in the office, spoke to his nurse, I said since I am still numb, do you think we could laser a little bit more. She told me, it was not necessary, if it is still uneven, they will fix it next time. don't worry about it. Today, 08/12, another 3 weeks went by, my gum line is still uneven. Dr. Amato told me, first, he does not have time to fix my gum line, second , if I do want my gum line fixed, I need to pay $1000+ to fix it. Yes, I had small teeth before , now I have bigger teeth and uneven gum line, so if you are looking for a periodontics, would you go with this office?

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    Before procedure
    Before procedure
    Richard F Amato, DDS-Advanced Perio
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    Dental Associates of Connecticut

    Dental Associates of Connecticut

    2.6
    (20 reviews)
    1.3 mi

    I unfortunately have to edit my first review. I originally posted about how trustworthy and kind…read morethis dentist was and that does still stand for my first few visits. Fast forward 8 months, I went back in for another cleaning. The hygienist did great and was personable. Still needing quite a bit of work, I requested to speak with the dentist. Unlike the first time, she almost seemed bothered and rushed through my questions, giving me no real treatment plan other than saying I need an extraction. Upon checking out, I was informed that I had a "large credit from 8 months ago" but they wouldn't give me an exact dollar amount. Needing to get back to work, I let it go and scheduled my appointment for an extraction. Upon receiving the estimated financials for the extraction, I found that they added $300 x-rays for an implant that I never asked for as well as a $156 "evaluation" fee even though they told me the tooth would be evaluated at my cleaning. I called the office to inquire and they said it must have been a mix-up regarding the implant x-rays and the oral surgeon indeed did charge $156 just for looking at the tooth prior to the $750 extraction. I proceeded to ask why my past credit was withheld from me for 8 months as it would have been useful to pay off a credit card I put the treatment on and was incurring interest. They had no answer other than "I don't know." With all of the odd billing problems, I cancelled my appointment for now. Edit: After contact with the office manager, she was kind and did her best to resolve the issue. She thoroughly explained the situation, apologized for the error and promptly issued me a check for the credit including interest. While I believe its important to highlight the problems, I think it is equally as important to highlight the initiative they took to fix them. I do sincerely thank them for doing their best to resolve the issue in a fair manner. At the end of the day, we are all human and make mistakes. I do believe the location has the potential to be great.

    Can you spell .... "Class Action Lawsuit" ??…read more May, I give this...this...."Money Machine", they call a dental practice....a zero review ? Everything appeared professional and comfortable for the first few visits.....dentist, dental assistants and hygienist were all very accommodating. But, after "paying in full" for all procedures performed after each and every visit (just under 11k year/total).....Then, 4 months later, I receive an email from this "money machine" practice stating that I owe more than $650 for previous procedures performed. Advisory....... When we initial their "estimate" clause, we give this business permission to overcharge. They use the "Good Faith ESTIMATE " law (as leverage) to protect themselves, but they don't follow its intended ethics and morality. Buyer....Be Wary !!

    Photos
    One of our many state of the art operatory rooms!
    One of our many state of the art operatory rooms!
    Dental Associates of Connecticut
    Dental Associates of Connecticut

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    Smile Dental Center - cosmeticdentists - Updated August 2026

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