Great doctors, nice and clean and good service. They don't over book so you aren't always waiting…read moreuntil 30 min past your apt time to see doc. They also do walkins when they have time.

Gave them a second chance (got a different doctor this time) and it was worse. Rude woman…read more Rushed, didn't bother to touch my daughter to try and diagnose properly. Was walking out the door while my daughter was trying to speak to her. Truly disgusting behavior

I've been a patient here for at least a year, specifically for a female dr. Then she started…read moreworking shorter hours, and now I find out that the clinic itself is open shorter hours. This is stupid for those of us that will have to leave work an hour and a half early to get an appt. before the clinic closes. Not impressed at all.

FYI Just be cautious of which doctor you see here as some are quacks and some aren't. Some…read moreconspiracy theories happening with one newer male doctor in particular, who has mismanaged care for loved ones. The office manager of this clinic is excellent. Other staff here do not like to answer the phone despite them being either less busy or not as I have personally witnessed in office and heard phones, ringing, but staff not answering calls. Although at times this office can be quite busy. Frustrating when trying to reach office several times over the course of a week.

I would sum up my experience with this practice over the last 5 years as completely unprofessional…read more The only thing that keeps me here is the scarcity of family physicians. In the past five years with this practice I have experienced -being sent to specialists without my medical information being sent to them therefore making my appointment useless as the specialist only knew my name. -being sent to a specialist that was confused about my appearance there as their practice was not in the part of the body that was experiencing the issue -being sent to a specialist but booked for the wrong procedure despite detailed instructions on what was desired and clarification or the Physician's understanding before booking -every in person appointment being 1-1 1/2 hours past the appointment time with appointments lasting roughly 3 minutes -on every occasion testing was done results were not conveyed to me without myself calling them to find out. Regardless of whether the results should have led to medication and health procedures. -phone appointments being avoided by the practitioner by calling a minimum of 30minutes past the appointment time and if that single call is missed requiring the call to be rescheduled for a later date. If you have any other options avoid the frustration.

I have been to this Walk in Clinic when I can't get into My Family Dr…read more I have always found the receptionists to be very professional, polite, kind. I have always waited because the exact thing happens, they call for someone that was in and left. So my wait time hasn't been that long at, but they can get really busy. The Drs have been nice, kind, very thorough and of course professional. Shirley F

This medical clinic can be handy if you're shopping at Real Canadian Superstore. The staff seem…read morevery friendly and it's always good to call ahead to see how long a wait list has occurred. It seems like the way of the world now has fewer people have actual family doctors.

Called at 4:30 PM to discuss a form that I needed to get filled out and she said not a problem…read morewe'll get you in at 11 AM tomorrow so I show up at 11 AM tomorrow and they tell me we only booked the day of you have no appointment come back tomorrow wouldn't recommend anyone if you have a family doctor. If you really wanted me to call in the morning to make an appointment I would have but you told me I had an appointment

One receptionist is extremely rude. Everyone else are very nice and professional. I don't feel this…read morewoman should be dealing with the public. She made a stressful situation much worse for me . If I have to deal with her again I will change clinics

Nice building a few parking spaces at the parking lot behind the building and some street parking…read moretoo. A few different medical clinics/pharmacies in Haney Professional Building. An elevator and stairs, a couple different entrances/exits. The elevator doesn't go directly to the parking lot though. Lifelab have their own washroom but the rest of the patients have to go to the offices' front desks to ask for the key to the washroom that's located outside by the stairs (pharmacy). Quiet, clean, and a few chairs to seat while waiting.

Front staff are inept and incompetent. Spent my birthday withdrawing from my medication because…read morethey can't bother to ask any of the right contact information or take the number you're calling from to call for online appointments and if you miss it because of their ineptitude you get to wait and withdraw another few days :) judging from years of one star ratings, people should be fired or this clinic should not be given government money. ​ standards of a doctor's office have fallen significantly in the last decade. Much bigger sign.

I came to this clinic last Saturday as a walk-in. I had been waiting in line for a few minutes and…read morewhen it was my turn, I stepped up to the counter and was quickly scowled at and told to " SIT DOWN- IT WILL BE AT LEAST A 45 MIN WAIT" to where I said to her " I'm sorry, but I have not even spoken to anyone yet and have never been here before. I'm assuming you would like to put my name down at least and get my medicard?" She looks at me with a snarl that is so not becoming on any woman and said " WELL- obviously I'm very busy at the moment, I thought you were someone else" No apology for the nasty attitude whatsoever. This nasty ass blonde needs to take some classes on compassion and manners. Being an MOA myself, I know that this type of behavior and attitude is so disgusting, especially when working within the healthcare industry. People are coming to be seen because they are SICK and do not deserve to be treated like they are of no concern. I ended up not staying because of her horrible attitude and went elsewhere - GLADLY. Also, kind of a junky, cluttered clinic with outdated paper charts wall to wall. Time to upgrade to EMR people! Its 2014!