Why can't I give them 0 stars???? They don't care if you…read morehave medical guardianship in the courts over your intellectually disabled adult child (as in 18 years old). They do fluoride treatments and sealants, regardless. They asked her, not the people with the medical authority. They asked her even when I was back there with her. You have to remind them because even though I said no they were going to do it anyway and I caught them. This is after I already said no. They ended up doing it when I had to send my husband and they told him that he couldn't go back there. Not impressed with their ability to follow a court order or parents wishes. If there were a way to fine them for them going against a court order I would. Why do they even ask people if they can do those treatments when they will try to do them anyway regardless if you said no? Can't be trusted.

Great experience with the staff and dentists. The dentists were super empathetic and helpful. My…read moreson was very afraid and they were very understanding and did everything they could to make him comfortable. He was still too fearful and had to be put under general anesthesia but I was very grateful they did everything they could to put him at ease

Poor customer service. No one answers the phone. Left numerous messages over two weeks to…read morereschedule an appt and no one ever called back. Found a new dentist.

Absolutely terrible experience. It has taken months to get our son's orthodontist referral (and he…read moreneeds braces ASAP to avoid oral surgery). We had to file a report with sunshine health to try to get things moving and are still waiting. I never do reviews but am so frustrated that I wanted to share so others will know to avoid them if possible.

Just moved to this area and had to find a new dentist, having been going to someone I loved for…read moreyears. I found this one on YELP, really liked their website and their services, and went with my gut. My sister and I both went for new patient appointments and we were both very pleased with the dental assistants and the dentists. Everyone was very friendly and helpful, from the first phone call to check out. Lovely modern office. They do their own crowns in house. A lot of investment in modern equipment. And there is even Pearl the therapy dog! We went back for cleanings and even more impressed with the quality of care and attention to detail! I cannot recommend more highly, and they do pediatric dentistry too! Great experience!

Ocala Family Dentistry (Please don't confused with Family Dentistry of Ocala) this place is…read moreAwesome. They are all very nice,Thorough, knowledgeable and Professional. This was the most complete exam I've ever had. I'm so glad I came here and will be using them for the foreseeable future! Thank You and the best part was meeting Pearl!!

I have been coming to Grand Oaks for several years now. They have always been patient and kind…read more They offer great treatment plans, it's up to you if you choose to do them. They gave never been pushy. I would and HAVE recommended them over and over to close friends and family.

This is my 5th year using Gran Oaks Dental and it's my 3rd year at the SE 17th St. location in…read moreOcala using Dr. Jaclyne Herrera.I have found that Dr. Herrera and her staff to be completely committed towards helping their patients feel comfortable and confident in the care that they are receiving and that whenever they are in need of assistance with their care they are able to provide the knowledge and support needed so that you are understanding of what services you need and the quality of care to expect. Dr. Herrera goes above and beyond her duties to reassure and provide the best services available to her patients. The staff in the office front and back I have found to be really helpful and extremely kind and caring. Being a patient of Dr. Herrera's has made going to the dentist a positive experience! Wheelchair accessible. There is plenty of parking. Walk in and make yourself a up of coffee. Here is the information and website: Dr Herrera is at Location #2 Location #2 https://grandoaksdentalcare.com/ (352)656-6453 2710 SE 17th St. Ocala, Florida 34471 Email: frontdesk@smileocala.com The 1st Location phone is : (352)656-6504 Address: 2575 SW 42nd St. Suite 104 Ocala, Florida 34471 Email: frontdesk@smileocala.com Office hours: Saturday Closed Sunday Closed Monday 8AM-4:30PM Tuesday 8AM-4:30PM Wednesday 9AM-3PM Thursday 8AM-4:30PM Friday 8AM-3PM

I am extremely disappointed with the service I received at this dental office. Not only did they…read morefail to follow up with me regarding the remaining balance covered by my insurance, but they also sent my $39 bill to collections without any prior notification. The customer service was terrible and I would not recommend this office to anyone.

I must say I was impressed with their facility, very cleaned and modern. Also from the front desk…read morelady that greats you, to the hygienists and the last lady that sets up the next appointment, all are friendly, helpful and knowledgeable. The hygienist and the doctor explained everything really well and took the time to answer my questions and concerns. From the first appointment to the cleaning appointment the wait time was more than reasonable. I would recommend this business. And I'm not one of those people that they pay to say nice things, I'm a real patient. Thank you Advance Dental Care, keep up the good work! We need more places like this. On the down side, it did take 6 months to get an appointment. But we don't regret it.

Where do I begin... let me start with this, if I could have given 0 stars I would have. Our…read morefirst/last visit there was horrible for both my daughter as well as myself. First off I was not allowed in the back while she had an exam. I can understand an office doing that for every visit after the first... but NOT prior too. She doesn't know them, trust them, want to be around them without her mother. Second, I never met the dentist... EVER! I spoke with an assistant before my daughter went back and after... that's the only staff member I met other than a receptionist. If my daughter is going to be sedated (whether completely under or mild) I want to be able to put a face with a name. Third, it took an hour and a half to clean her teeth, have a few x-rays, and an exam by the dentist. Last but not least my daughter wet her pants. She's 2. The assistant informed me of the incident and said "she didn't even tell us she had to go"..... -.-..... really? SHE'S 2! 'Nough said. I posted this on another website and I will continue to do so on every review site I can.

Do not use Michael Tarver. I would give them negative stars if I could. They don't even deserve 1…read morestar! My children were medicaid patients of his. That guy REFUSED to allow me back with 3 of my minor daughters that were under 12 at the time. He said that children behave better without their parents. Which for my kids is not true. They pleaded for me to go back with with them but he absolutely refused. The incident happened a few weeks before he overdosed the child. My two youngest were so heavily sedated that my oldest daughter and I had to each carry them out to the car. They slept the whole ride home. They couldn't even eat dinner that night and went straight to bed until the next morning. This was only for a few fillings. The third child needed an adult tooth pulled, and he told me just to pull it that I would have to pay $400.00. I refused because as a single mom on Medicaid I didn't have that kind of money. I also had 2 teeth pulled for $400.00. Michael Tarver told me that I was more than welcome to take her where I had my tooth pulled, but likely they would overdose her on pain meds. I find this highly ironic since he as done this more than once. He used SCARETATICS on a single mom that is living paycheck to paycheck. I threw a fit when they quoted me for the extraction, so HE came out to talk to me personally. I remember his face and his condescending demeanor. He is a truly horrible human. I can't believe they are still allowing this man to practice dentistry. His license should be revoked.

I love this location and the staff is great. Thank you so much for everything. I will be coming…read moreback.

The staff was fine. Courteous and friendly. I take issue with the management of the place and…read moredecided to part ways. The dentist that examined me was not the name on the door with the glowing reviews. In the paperwork they want you to sign away your 7th amendment right to a jury trial which is a HUGE red flag. (PS-They can't, but their lawyers try and there must be a reason) Not all the equipment works, there are no spit sinks or mounted radiatrons for Xrays...all signs of penny-pinching management. The chairs are cheap and uncomfortable. Then the pitch went to me needing an expensive "super cleaning" first when I had more pressing issues and they had records from my previous provider showing I had just had a cleaning in February. Then they added something called abfractions into my treatment plan. Filling abfractions is controversial and my 2 previous, reputable dentists said that they wouldn't fill those unless they bothered me. They don't ever bother me because at the advice of those dentists I simply use Sensodyne or another anti-sensitivity toothpaste. So as things went down, they counted 7 new cavities in just under 4 months. One was for real, 6 were abfractions. If you check Google reviews they have a lot of great reviews, but, the crowd here is elderly and has probably experienced a lot of other less-than-stellar dentists, so I'm not confident reviews are everything. Lastly, the excellently reviewed resident dentist, Amy, was not available and I didn't want to go forward with someone else as I could not find any background on the dentist that was subbing that day. Again, I liked the personnel. The office manager, Tammy, is very nice and accommodating and the hygienist is a very nice fellow BUT cheap chairs, cheap equipment, and questionable legal maneuvers make me wonder if their anesthetic, needles, and drills are also cheap.

I have been a patient at Fasttrack Ped for many years as this has been the pediatric office for my…read moredaughter and until today I have always trusted and valued the care provided here. Unfortunately, my experience today was very disappointing. During my daughter's appointment, I was denied access to the consultation room because I was accompanied by my service dog. As a result, I was not allowed to enter the exam room with my daughter for her physical appointment. My service dog is fully licensed, has accompanied me to medical appointments before without issue, and was completely under control at all times. He was placed inside his stroller, did not touch the floor, and did not come into contact with any physical facilities or medical equipment. Despite this, the staff refused to allow us access. As a long-time patient, I believe it is important for staff to be properly informed and trained regarding service animal rights, especially in a medical setting where inclusion, understanding, and patient support are essential. I sincerely hope this situation is reviewed so that no other parent or patient has to experience something similar in the future.Legal Rights of Service Dogs (ADA) Service dogs are protected under the Americans with Disabilities Act (ADA), a federal civil rights law. Where service dogs are allowed A service dog is permitted to accompany its handler in all public places, including: * Medical and pediatric offices * Hospitals and clinics * Exam rooms and waiting areas * Schools and government buildings * Restaurants, stores, and businesses open to the public Medical facilities may not deny access, except in strictly sterile areas (such as operating rooms). What staff are NOT allowed to require Businesses or medical facilities may NOT: * Ask for certification, registration, or licenses for the dog * Require the dog to wear a vest or ID * Charge additional fees * Deny access due to internal policies, allergies, or fear of dogs The only two legal questions staff may ask Staff may ask only: 1. Is the dog a service animal required because of a disability? 2. What work or task has the dog been trained to perform? They may not ask about: * The person's disability * Medical diagnoses * Proof or demonstrations of the dog's work When a service dog can be asked to leave Only if: * The dog is not under control * The dog poses a direct threat or shows aggressive behavior * The area is medically sterile and the dog's presence would compromise safety The dog's size, breed, or being in a stroller is NOT a valid reason to deny access.

I absolutely love my Granddaughters Doctor and the staff. Everyone is genuine and cares about each…read morechild.